Industry Insights

- New!  Technology Insights    -

Visit the Insights content catalog to view articles and information on technology trends for the small to medium-sized business. Share the content with customers and prospects to explain the services that you offer.

Vertical Markets

Explore the challenges and needs of different market segments and how they use technology to operate and grow their business. Use this information to address the specific needs of businesses in that industry.


70% of all small businesses will experience a cyberattack this year and many of them will have their businesses disrupted, their data stolen or have to pay thousands to get the problem resolved. Learn more about cybersecurity trends that you can use and share with your customers.

Hosted Voice/ UCaaS

Many businesses that are considering a replacement or upgrade in their phone systems and are often confused about their choices between an on-premise phone system and one based in the cloud. This category goes over trends in hosted voice and how to explain the benefits to the SMB customer.

Network Services

There are more options than ever for a business to connect employees to the internet, decrease expense, improve performance and increase security. Learn how to explain SD-WAN, cable, VoIP, and wireless as network options for customers.

Managed Services

Small businesses are outsourcing the management of their network, the desktops, and cybersecurity to an IT services professional aka a Managed Services Provider (MSP). Learn what is trending among MSPs and how to explain their value to your customers.

Marketing Automation

Companies need to make sure that their online presence is accurate and reflects how they help customers and the product and services they offer. Sales must automate how they engage new prospects, process leads, and create new business revenue. Marketing automation helps sales partners maximize their online presence, generate leads, and translate prospects into customers.