Resources

Technology Source News, Blogs, Awards, & More!

Convergia Webinar (Recorded)
'Fish Furs and Forests; Canada as an Economic Outpost in a Global World'
Canada, connectivity, Convergia, data, History, International, Montreal, Pan-American, PanAmerican, Quebec, security, Voice
Insights Article
10 Trends That Will Dominate Manufacturing in 2019
According to Martin Boggess, "Industry 4.0, the fourth industrial revolution, is revolutionizing manufacturing by providing manufacturers with the opportunity to utilize advanced manufacturing capabilities and information technology (IT) throughout the product lifecycle. As a result, manufacturers ...
Insights, Manufacturing, Tech Trends, Vertical Markets
According to Martin Boggess, "Industry 4.0, the fourth industrial revolution, is revolutionizing manufacturing by providing manufacturers with the opportunity to utilize advanced manufacturing capabilities and information technology (IT) throughout the product lifecycle. As a result, manufacturers are benefitting from increased visibility into operations, substantial cost savings, faster production times and the ability to provide excellent customer support."This article gives the 10 technology trends that will help the manufacturing industry grow.
Insights Article
12 Expert Tips To Keep Your Remote Workers Safe From Cyber Threats
From the article: "While remote work arrangements are undoubtedly convenient for both employees and employers, it’s crucial that companies have a solid strategy to ensure cybersecurity. We asked 12 experts from Forbes Technology Council for tips tech executives can share with their companies ...
Cyber Threats, Cybersecurity, security, Tips
From the article: "While remote work arrangements are undoubtedly convenient for both employees and employers, it’s crucial that companies have a solid strategy to ensure cybersecurity. We asked 12 experts from Forbes Technology Council for tips tech executives can share with their companies or remote employees to help protect them from cyber threats."Read the article to find out what these experts have to say.
Insights Article
12 Trends that Will Dominate Healthcare IT in 2019
From the article: "The push to digitize healthcare has been going on for at least 10 years—that’s when the push began for hospitals and physicians to implement electronic health records. Now, providers are looking for ways to achieve measurable results with the systems they have in place." ...
2019, Healthcare, It, Trends
From the article: "The push to digitize healthcare has been going on for at least 10 years—that’s when the push began for hospitals and physicians to implement electronic health records. Now, providers are looking for ways to achieve measurable results with the systems they have in place." This article gives 12 predicted trends that are expected to dominate healthcare IT. 
Televergence SPIFF
2019 Televergence Toll-Free Summer SPIFF
Call Center, Contact Center, Toll-free, Voice
Granite Telecommunications Update
2020 Regional Sales Map
Granite, Map, Regional, Sales
Insights Article
2020 Technology Trends for Small Business Owners to Anticipate
From the article: At last check, America was hosting more than 30 million small businesses. The ones that plan for the latest technology trends will hold a distinct advantage over their competitors. Read this article to learn about six trends that business owners should anticipate in the ...
2020, SMBs, Tech Trends
From the article:At last check, America was hosting more than 30 million small businesses. The ones that plan for the latest technology trends will hold a distinct advantage over their competitors.Read this article to learn about six trends that business owners should anticipate in the upcoming year. 
Insights Article
2020-The Year of the Cloud
From the article: "In 2006 cloud computing entered the mainstream technology arena when AWS announced the launch of its Elastic Compute Cloud. However, it wasn’t until the 2010s that cloud computing really started to lead the IT revolution by fully transforming the way computers and software ...
2020, cloud, Insights, Tech Trends
From the article: "In 2006 cloud computing entered the mainstream technology arena when AWS announced the launch of its Elastic Compute Cloud. However, it wasn’t until the 2010s that cloud computing really started to lead the IT revolution by fully transforming the way computers and software operate. Cloud was adopted by leading brands and made cloud-native companies like Amazon, Netflix and Facebook the largest digital businesses in the world." Read this article to learn how the cloud is going to take over 2020. 
WOW! Business SPIFF
2021 3X SPIFF
Promotion, Spiff, WOW
WOW! Business SPIFF
2021 3X SPIFF-Copy
Promotion, Spiff, WOW
QTS Data Centers Data Sheet
2nd NEW QTS Netherlands Facility
Amsterdam, Netherlands, QTS Data Centers
Insights Article
3 Healthcare Cybersecurity Trends to Watch in 2020
     According to Kayla Matthews, "The healthcare industry frequently struggles with data breaches and other cybersecurity incidents. That’s likely because cybercriminals know the value of medical data. It’s also problematic that healthcare information often gets passed ...
Cybersecurity, Healthcare, Insights
According to Kayla Matthews, "The healthcare industry frequently struggles with data breaches and other cybersecurity incidents. That’s likely because cybercriminals know the value of medical data. It’s also problematic that healthcare information often gets passed between multiple parties and organizations, some of which may have insufficient security practices. "What cybersecurity trends should the healthcare industry be prepared for this year?
Televergence Quick Post
3 Ways to Increase Call Center Profits
Call Center, Contact Center, Gamification, long distance, Telecom, Voice
Convergia Article
3CX: Keyboard shortcuts that will make your job easier!
3CX: Keyboard shortcuts that will make your job easier! Keyboard shortcuts are combinations of two or more keys that perform the same task as a mouse or other device, making it easy to save time and improve work efficiency. In general, keyboard shortcuts allow us to increase our ...
3CX, Cloud Voice, Keyboard Shortcuts, telephony, Voice
3CX: Keyboard shortcuts that will make your job easier! Keyboard shortcuts are combinations of two or more keys that perform the same task as a mouse or other device, making it easy to save time and improve work efficiency. In general, keyboard shortcuts allow us to increase our productivity, perform more simultaneous tasks, reduce stress, and helps us to maintain concentration. Also, like any unified communication tool, 3CX has keyboard shortcuts that will help you take advantage of its most used functions by leaving the mouse aside. By using the keyboard shortcuts, you will be able to do in seconds the different functions offered by the platform, such as answering or rejecting a call, starting a new conversation, transferring calls, and putting calls on hold, among many others. 1. Enabling keyboard shortcuts: Enabling them is much easier than you think! First, you must click on ‘Options‘, then, select ‘Quick Keys‘ and lastly, check ‘Enable‘. You can customize the key combination according to your preferences. 2. The most common 3CX keyboard shortcuts: The following are the most commonly used keyboard shortcuts: – Copy a number to the clipboard: F11 – Answer a call: Ctrl + Shift + A – Blind transfer: Ctrl + Shift + B – Attended Transfer: Ctrl + Shift + T – Place on hold: Ctrl + Shift + H – Send inbound call to call box: Ctrl + Shift + V – Hang up or reject call: Ctrl + Shift + F 3. Use your BLF PANEL and save time! What is the BLF PANEL? It’s a tool that 3CX has with which you can view the status of your contacts, call them or perform different functions with one click. This panel will help you save a lot of time because if your partner has the status of ‘busy’ (yellow light), you can avoid calling or transferring a call, thereby investing your time into other tasks. Still unsure of what each status colour means? It is very simple and easy to remember: The colour green means ‘Available.’If the light is yellow, as we mentioned, the user is ‘Unavailable’ or ‘Away.’Red means ‘Do not disturb’ or ‘Busy.’Finally, the light green colour means that the user is on a break and will not be able to answer. These are some of the most remarkable shortcuts that will help you work more efficiently and productively on the 3CX platform. For more information and help on our solution, our specialists will advise and support you in everything you need, click here.
Insights Article
4 B2B Marketing Trends You Can't Afford to Miss in 2018
From the article: "The new year is coming fast, and the best way to prepare -- and stay ahead of your competitors -- is to anticipate upcoming trends in B2B marketing. Just like the previous years, marketers will have to continue to deal with tangible growth and ROI pressures in 2018 as well." ...
B2B, Marketing, marketing automation, Trends
From the article: "The new year is coming fast, and the best way to prepare -- and stay ahead of your competitors -- is to anticipate upcoming trends in B2B marketing. Just like the previous years, marketers will have to continue to deal with tangible growth and ROI pressures in 2018 as well." This article has four emerging marketing trends you need to integrate into your 2018 marketing plan.
Insights Article
4 Tech Trends in Store for Small Businesses in 2019
From the article: "Nearly everyone would agree that 2018 was a far-from-boring year, and that applies to small and medium-sized business IT as well. Raymond Boggs, vice president of small and medium business research at IDC, notes that it was a surprising year in terms of cloud adoption for ...
2019, Small Business, Tech Trends
From the article:"Nearly everyone would agree that 2018 was a far-from-boring year, and that applies to small and medium-sized business IT as well. Raymond Boggs, vice president of small and medium business research at IDC, notes that it was a surprising year in terms of cloud adoption for SMBs, particularly on two points. First, while cloud adoption is taking off with SMBs — a recent survey of SMBs from CDW found that 73 percent of respondents were using cloud in some capacity — there is still some hesitation among very small businesses. Second, and perhaps more surprising, is that once SMBs enter the cloud space, often through cloud-hosted email — 64 percent of respondents to the recent CDW survey noted they were tapping cloud for email services — it seems they can’t get enough."Read the full article to see four predictions Boggs has for 2019.
Windstream Enterprise Brochure
4G Wireless Backup Fact Sheet
Remain operational if your primary network connection fails. Network connectivity is critical for every business today. Whether you have multiple locations, retail stores, ATMs or point-of-sale applications, lost connectivity means lost revenue. Maintaining network connectivity is essential to ...
4g, backup, wireless
Remain operational if your primary network connection fails. Network connectivity is critical for every business today. Whether you have multiple locations,retail stores, ATMs or point-of-sale applications, lost connectivity means lost revenue. Maintainingnetwork connectivity is essential to your daily operations, and your bottom line. Wireless failover solutions from Windstream Enterprise enable you to stay connected inthe event of a network outage. Coupled with our 4G service, we provide secure and reliable,multi‑carrier protection against the disruption of network services. Download this fact sheet to learn more.
Insights Article
5 Reasons Your Business Needs Marketing Automation in 2020
According to Tricia O'Donnell, "Embracing technology is an absolute must for the modern marketer. In today’s digital landscape, marketing automation has become a fundamental building block of productivity and efficiency – two factors that are essential for sustained success. Furthermore, ...
2020, Insights, marketing automation, Tech Trends
According to Tricia O'Donnell, "Embracing technology is an absolute must for the modern marketer. In today’s digital landscape, marketing automation has become a fundamental building block of productivity and efficiency – two factors that are essential for sustained success. Furthermore, marketing automation can be the key that enables small startups to compete right alongside larger organizations."If you haven't jumped on marketing automation for your business yet, here are some reasons why you should consider it for the upcoming year. 
Insights Article
5 Technology Trends Small Businesses Should Consider in 2019
From the article: "Good small-business owners keep an eye on the future, which means they already need to be thinking about what will be big in 2019. The new year is shaping up to be transformative for the way we do business, thanks to rapidly improving voice-recognition technology, social ...
2019, Small Business, Technology Trends
From the article:  "Good small-business owners keep an eye on the future, which means they already need to be thinking about what will be big in 2019. The new year is shaping up to be transformative for the way we do business, thanks to rapidly improving voice-recognition technology, social media platforms pushing to become integral to marketing and e-commerce efforts, increasing competition for top talent, and a slew of new apps on the horizon." Read this article for the top 5 technology trends for small businesses this year.
China Telecom eBook
5 Things to Know About IOT in China
As part of its push towards expanding its IT cloud services, China plans to become a major player within the Internet of Things market. Check out this infographic for fascinating insights into the ongoing development of the IoT in China.
China, connectivity, Global, iot
As part of its push towards expanding its IT cloud services, China plans to become a major player within the Internet of Things market. Check out this infographic for fascinating insights into the ongoing development of the IoT in China.
Convergia Article
5 Tips to Make the Most of Convergia Cloud Voice Teams
The social distance mandate that was imposed to fight the coronavirus (COVID – 19) , has forced many people and companies to use different tools to keep work communications connected and controlled remotely. Without a doubt, chats, videoconferences, and audioconferences are a great technological ...
cloud, Communication, connectivity, Microsoft, Microsoft Teams, Teams, Telecom, Voice
The social distance mandate that was imposed to fight the coronavirus (COVID – 19), has forced many people and companies to use different tools to keep work communications connected and controlled remotely. Without a doubt, chats, videoconferences, and audioconferences are a great technological solution to hold work meetings with coworkers and clients or to keep in to stay connected with those family members who are far away. What is CCV TEAMS? Convergia Cloud Voice Microsoft Teams – CCV Teams is a unified communication – UC work platform designed to improve communication and collaboration among business work teams. CCV Teams is naturally integrated with Office 365 and based on “Groups”, the cloud service developed for collaboration between users. This tool brings together in a common space as well as the collaboration applications necessary to work as a team such as chats, videoconferences, notes, access to content, Office Online, schedulers and many more features. Currently, hundreds of different companies have discovered the multiple benefits of having this collaborative tool. Read on for five tactics that you can use to make the most of this amazing tool, and bring change to your organization.Organize Team ChannelsOn the left panel of the Teams application, all of the Team channels are arranged alphabetically. However, if you belong to several teams, you may be overwhelmed by the number of options it offers. For this reason, we recommend that you work with Hidden Teams. This will hide the channels that are not immediately being used, thereby keeping channels focused and organized.Publish to various channels Another of the new functionalities of CCV Teams consists of writing a message on multiple channels at the same time, thereby saving a lot of time and increasing productivity. How? Just go to the channel and click on the text format button, then select the ‘Post in multiple channels. Live chat How many times have you wanted to send a message to a colleague without leaving the Teams document in which you were working? Now from the search bar, it is possible, type the person’s name with the @ in front, and then type the message you want to send and press the Enter key.Search bar and commandsIn the search bar, messages, people, and documents can be filtered. The command menu is also a very useful and quick option to perform certain actions such as setting the status of availability (/away, /busy, /dnd), finding recent files (/ files), going to help (/ help), and even making calls (/call).Hold live events or seminars In addition to being able to initiate voice or video calls with several people simultaneously, CCV Teams offers the function of broadcasting an event or webinar live to internal and external Teams participants. Through our platform, your organization will be able to quickly connect with a large audience, with wide-ranging scheduled live broadcasts that are recorded and can be later distributed to all participants.There is no doubt that users can enjoy the various collaborative functions of CCV Teams simply and quickly while increasing productivity and collaboration between your coworkers and customers
GTT Webinar (Recorded)
5G Fixed Wireless Access is Transforming Business
Watch the replay The shift to wireless options is a logical development as organizations take advantage of the technology’s wide reach, nonstop reliability, and real-time agility. 5G will significantly expand how wireless broadband can be used to connect headquarters, regional offices and ...
Watch the replay The shift to wireless options is a logical development as organizations take advantage of the technology’s wide reach, nonstop reliability, and real-time agility. 5G will significantly expand how wireless broadband can be used to connect headquarters, regional offices and branches. GTT sets the pace for managed 5G as a primary or secondary circuit for your WAN architecture. Discover how to use 5G to enhance agility, diversity and reach for Enterprises and how to position FWA and 5g as a differentiation factor that helps drive revenue.
GTT Data Sheet
5G Services
5G, Access, broadband, connectivity, GTT, wireless
Insights Article
6 Infrastructure Elements Retailers Need to Support Digital Transformation
From the article: "Many retailers opt not to make large-scale IT infrastructure changes all at once. Instead, they take a wait-and-see approach to new technologies, implementing them as new needs arise. It makes sense not to spend large sums on unproven solutions, but there is one area where ...
infrastructure, Retail, Vertical Markets
From the article:"Many retailers opt not to make large-scale IT infrastructure changes all at once. Instead, they take a wait-and-see approach to new technologies, implementing them as new needs arise. It makes sense not to spend large sums on unproven solutions, but there is one area where retailers should absolutely invest with an eye on the future: IT infrastructure."This article explains why retailers should be investing in IT infrastructure.
Insights Article
6 Small Business Tech Trends
From the article: "As a small business owner, you may not be on the forefront of developing technology as enterprise-level businesses often are, but tech still plays a vital role in the growth and efficiency of your business. These small business technology trends are important to watch in ...
Small Business, Technology, Trends
From the article: "As a small business owner, you may not be on the forefront of developing technology as enterprise-level businesses often are, but tech still plays a vital role in the growth and efficiency of your business. These small business technology trends are important to watch in 2019. While new infrastructure like 5G will emerge, personalized marketing, software unification and cybersecurity can have a direct impact on small business."This article gives 6 small business technology trends to look out for in 2019.
Insights Article
7 Mistakes That Will Doom Your Marketing Automation Implementation
Aaron Agius says, "We live in the age of things such as landing page builders, content marketing software and tools that automate just about anything you’d like to accomplish. As a result, entrepreneurs have more resources at their disposal than ever before. At the core of this phenomenon lies ...
Automation, Implementation, Marketing, Mistakes, Tips
Aaron Agius says, "We live in the age of things such as landing page builders, content marketing software and tools that automate just about anything you’d like to accomplish. As a result, entrepreneurs have more resources at their disposal than ever before. At the core of this phenomenon lies the need for marketing automation. When executed well, it has the potential to drive significant revenue growth in companies small and large." This article lists seven common mistakes businesses make implementing marketing automation.
Insights Article
7 Tools to Automate Your Marketing Tasks (Without Blowing Your Budget)
From the article: "These days, marketing is as much a science as an art. The marketing landscape has become increasingly more complex, producing whole platforms and tools that help automate marketing and marketing tasks -- from email and content marketing and promotion to entire campaigns." ...
Budget, Cost, marketing automation, Tips, Tools
From the article: "These days, marketing is as much a science as an art. The marketing landscape has become increasingly more complex, producing whole platforms and tools that help automate marketing and marketing tasks -- from email and content marketing and promotion to entire campaigns." This article provides 7 tools that can help you automate your marketing tasks. 
Windstream Enterprise Data Sheet
8 Reasons Why OfficeSuite and SD-WAN are Better Together
OfficeSuite, SD WAN
8x8 Brochure
8 Tough Security, Compliance and Reliability Questions to Ask Your Communications Provider
8 Tough Security, Compliance and Reliability Questions to Ask Your Communications Provider While every company has different needs, here are some good conversation starters.
8x8, ccaas, Chat, cloud, communications, Compliance, Contact Center, Health, Healthcare, Hipaa, Meetings, messaging, phone, Provider, Reliability, security, ucaas, Video, video meetings, Voice, Voip
8 Tough Security, Compliance and Reliability Questions to Ask Your Communications ProviderWhile every company has different needs, here are some good conversation starters.
Insights Article
8 Trends in Education Technology That Will Have A Major Impact in 2019
From the article: "The last few years have witnessed a dramatic change in the learning model. The way students are being taught today is very different from the teaching methods that were adopted a few decades back. Technology has brought about various changes in the way education is delivered ...
Education, Insights, Tech Trends, Technology, Vertical Markets
From the article: "The last few years have witnessed a dramatic change in the learning model. The way students are being taught today is very different from the teaching methods that were adopted a few decades back. Technology has brought about various changes in the way education is delivered and received. From self-learning to flipped classroom approach, we have seen technology make a considerable impact on the learning and teaching methodologies."This article gives a look into the current trends in education technology.
Insights Article
8 VoIP Trends To Watch in 2020
From the article: "Certain trends within the VoIP market have been intensifying over the past few years, including the consolidation of online communication technologies, increasing mobility of VoIP software, growing security concerns, and the slow death of traditional telephones. " Here are the ...
AI, ucaas, Voip
From the article:"Certain trends within the VoIP market have been intensifying over the past few years, including the consolidation of online communication technologies, increasing mobility of VoIP software, growing security concerns, and the slow death of traditional telephones. "Here are the top VoIP trends for 2020
8x8 SPIFF
8x8 8X MRR SPIFF
ccaas, cloud communications, Spiff, ucaas, unified communications
8x8 Brochure
8x8 Contact Center
8x8, Agent, Analytics, API, Call Recording, Center, Chat, cloud, Cobrowse, Console, Contact, CRM, Cti, Customer, data, Email, Experience, Productivity, Routing
8x8 Data Sheet
8x8 Contact Center with X Series
8x8 Cloud Contact Center Consolidate and optimize your business communications and customer collaboration with X Series by 8x8. 8x8 X Series delivers the best set of cloud communications features for your business. X Series means integrated phone, meetings, collaboration and contact ...
8x8, ccaas, Chat, cloud, communications, Contact Center, Meetings, messaging, phone, Social, ucaas, Video, Video Conferencing, Voice, Voip, X Series
8x8 Cloud Contact Center Consolidate and optimize your business communications and customer collaboration with X Series by 8x8. 8x8 X Series delivers the best set of cloud communications features for your business. X Series means integrated phone, meetings, collaboration and contact center to address your most important asset—your customers. All delivered with 8x8’s class-leading voice quality, uptime and security compliances. Whether you are running a startup or large enterprise, you can waste valuable time and money maintaining and managing an inefficient contact center solution. Outdated premise-based technology only gets in the way of keeping your customers happy. 8x8 can help. Our cloud contact center solution enables you to deliver a customer experience that differentiates your business from the competition.
8x8 Brochure
8x8 Elev8 Partner Program
8x8, Events, Funds, Idea Guide, Partner Program
8x8 SPIFF
8x8 MS Teams Stackable SPIFF
ccaas, Microsoft Teams, MS Teams, Spiff, Teams, ucaas
8x8 Data Sheet
8x8 Speech Analytics
8x8, Analytics, ccaas, Chat, cloud, communications, Contact Center, messaging, Partners, Performance, Profits, Speech, ucaas, Video, Video Conferencing, Voice, Voip
8x8 Video
8x8 Video Meetings
Collaboration is simple with 8x8 Video Meetings. Schedule, start or join audio and HD video conferencing from any device or room with no friction.
8x8, ccaas, Chat, cloud, cloud communications, Collaboration, Contact Center, enterprise, Meetings, phone, Productivity, remote workforce, Small Business, ucaas, Video, Video Conferencing, video meetings, Voice, Voip
Collaboration is simple with 8x8 Video Meetings.   Schedule, start or join audio and HD video conferencing from any device or room with no friction.
8x8 Video
8x8 Video Meetings (learn more video)
Easy-to-use video conferencing made simple, free and limitless. https://8x8video.hubs.vidyard.com/watch/rzHxvADeJL5rzBV8THgawv
ccaas, Chat, Collaboration, Contact Center, Free Meetings, Go To Meeting, Meetings, ucaas, Video, Video Conferencing, video meetings, Voice, Voip, Zoom
Easy-to-use video conferencing made simple, free and limitless. https://8x8video.hubs.vidyard.com/watch/rzHxvADeJL5rzBV8THgawv
8x8 Data Sheet
8x8 Video Meetings for Partners - Sign Up Free in 3 Easy Steps
8x8 Video Meetings—Sign Up for Free as Easy as 1, 2, 3 Easy to use and offering limitless flexibility to collaborate with colleagues, vendors and customers, 8x8 Video Meetings is reliable, fast and secure. 8x8 Video Meetings is a scalable, video meetings solution ideal for entrepreneurs, SMBs ...
ccaas, Chat, Collaboration, Contact Center, Free, Go To Meeting, Meetings, Partners, Trial, ucaas, unified communications, Video, Video Conferencing, video meetings, Voice, Voip, Zoom
8x8 Video Meetings—Sign Up for Free as Easy as 1, 2, 3 Easy to use and offering limitless flexibility to collaborate with colleagues, vendors and customers, 8x8 Video Meetings is reliable, fast and secure. 8x8 Video Meetings is a scalable, video meetings solution ideal for entrepreneurs, SMBs and large departments within enterprises. It’s also perfect for 8x8 partners. 8x8 partners can follow these three easy steps to sign up for free and start using 8x8 Video Meetings today. 1. Visit https://8x8.vc 2. Click “Sign Up for Free” button 3. Register with a social media account or email address and you’re ready to meet
8x8 Data Sheet
8x8 Video Meetings Solution Guide for Partners
Learn how easy it is to share 8x8's free video conferencing solution with your customers.
ccaas, Chat, cloud, communications, Contact Center, Free, Meetings, Partners, Solution, Travel, ucaas, Video, Video Conferencing, video meetings, Voice
Learn how easy it is to share 8x8's free video conferencing solution with your customers. 
8x8 Partner Resource
8x8 Voice for Microsoft Teams Product Brief for Partners
8x8 Voice for Microsoft Teams is a cloud to cloud integration between 8x8 and Microsoft Teams that provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface. This is the enterprise communications solution ...
ccaas, Collaboration, Contact Center, PSTN, ucaas
8x8 Voice for Microsoft Teams is a cloud to cloud integration between 8x8 and Microsoft Teams that provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface. This is the enterprise communications solution that Microsoft Teams customers have been looking for.
8x8 Brochure
8x8 X Series (Plans Overview)
8x8, ccaas, Chat, Chat Messaging, cloud, communications, Contact Center, messaging, Partners, ucaas, unified communications, Video, Video Conferencing, Voice, Voip, X Series
8x8 Data Sheet
8x8 X Series Data Sheet
8x8 X Series Voice, video, chat and contact center—the power of one AI-driven cloud platform. Empower your teams to connect, collaborate and create unique customer experiences with 8x8 X Series. Each plan is designed to meet the requirements of specific users. Mix and match the plans to ...
8x8, AI, ccaas, Chat, cloud, Collaboration, Connect, Contact Center, Customer Experience, Masters, One Platform, Sub Agents, ucaas, unified communications, Video, Voice, Voip
8x8 X Series Voice, video, chat and contact center—the power of one AI-driven cloud platform. Empower your teams to connect, collaborate and create unique customer experiences with 8x8 X Series. Each plan is designed to meet the requirements of specific users. Mix and match the plans to create a communications solution tailored for your company.
8x8 Data Sheet
8x8 X Series for Small Business
8x8, ccaas, Chat, Contact Center, Partners, Small Business, Smb, ucaas, unified communications, Video, Voice, Voip, X Series
8x8 Product Literature
8x8 X Series Overview
8x8 X Series Solution Overview One cloud communications platform for voice, video, chat and contact center
8x8, ccaas, Chat, cloud, Collaboration, Meetings, ucaas, Video, Voice
8x8 X Series Solution Overview One cloud communications platform for voice, video, chat and contact center
Insights Article
9 Cyber Security Issues That Could Be Leaving Your Data Vulnerable To Attacks
Expert Panel, Forbes Technology Council Successful CIOs, CTOs & executives from Forbes Technology Council offer firsthand insights on tech & business. From the article: "As our reliance on technology grows, so does our need for improved cybersecurity. With so much of our personal ...
Cybersecurity, data, Vulnerability
Expert Panel, Forbes Technology Council Successful CIOs, CTOs & executives from Forbes Technology Council offer firsthand insights on tech & business. From the article: "As our reliance on technology grows, so does our need for improved cybersecurity. With so much of our personal information stored in our devices, simply browsing online or enabling certain settings on your smartphone may be leaving you vulnerable to hackers. Of course, most users aren't well-versed in cybersecurity. However, you don't have to be a tech expert to ensure your data is protected. Being aware of these issues and making a few easy changes to how you use your devices are great first steps toward better protection. To help, we asked the leaders at the Forbes Technology Council to give us their tips on what issues to look out for so we can stay safe online and off."
Windstream Enterprise Data Sheet
A Guide to Choosing the Right SD-WAN
Windstream Enterprise can be your pathfinder through complex network IT choices, tailoring solutions to increase your agility as you evolve to meet business challenges. We will help adapt, evolve and optimize your IT infrastructure without disruptions. We understand one size does not fit all and ...
Fortinet, SD-WAN, Velocloud
Windstream Enterprise can be your pathfinder through complex network IT choices, tailoring solutions to increase your agility as you evolve to meet business challenges. We will help adapt, evolve and optimize your IT infrastructure without disruptions. We understand one size does not fit all and can help guide an organization to select the right SD-WAN platform to support an innovation strategy.
Windstream Enterprise Data Sheet
A Guide to Choosing the Right WAN
Windstream Enterprise delivers the responsiveness and agility digital transformation demands from your business. Through our range of network, communications and collaboration solutions optimized and secured for a cloud-centric, always-on world, we empower you to connect, transform and elevate your ...
ethernet, Hybrid WAN, mpls, SD-WAN, wan, Wavelength
Windstream Enterprise delivers the responsiveness and agility digital transformation demands from your business. Through our range of network, communications and collaboration solutions optimized and secured for a cloud-centric, always-on world, we empower you to connect, transform and elevate your business. We understand that one size does not fit all and will help you select the right network solution to support your most complex business and IT challenges.
Insights Article
A Managed Service Provider (MSP) Can Help Minimize Costs for a Better Return on Your IT Investment
From the article: "An MSP is an IT support company that manages your company’s network system completely or in part. Services can range from monitoring your IT network to providing you with full-service hardware, software, monitoring, design and much more. Using an MSP provides you with more ...
Costs, It, Managed, msp, Provider, Services, Support
From the article: "An MSP is an IT support company that manages your company’s network system completely or in part. Services can range from monitoring your IT network to providing you with full-service hardware, software, monitoring, design and much more. Using an MSP provides you with more efficiency to run your business with the option to scale your IT operations as needed." This article explains how using an MSP can improve business operations and cut expenses.
Granite Telecommunications eBook
A Tour of Granite from TA
http://www.channelpartner.news/tour_of_granite_hq
Boston, Channel Partners, Granite, Headquarters, Quincy, Telecom, Telecom Provider
http://www.channelpartner.news/tour_of_granite_hq
AireSpring Brochure
Accession Meeting and Webinar
With up to 80% of business meetings now including remote participants, more organizations are increasingly relying on video conferencing to improve collaboration and productivity. Companies are looking to update their existing solutions and/or to standardize on newer, more secure, business-class ...
hosted pbx, Video Colaboration, Video Conferenceing, Zoom
With up to 80% of business meetings now including remote participants, more organizations are increasingly relying on video conferencing to improve collaboration and productivity. Companies are looking to update their existing solutions and/or to standardize on newer, more secure, business-class applications. Businesses need solutions that can securely scale to meet all situations while keeping costs to a minimum. Cloud hosted unified communications (UCaaS) and collaboration solutions such as Accession Meeting, a 100% cloud-based conferencing application, enable organizations to significantly lower costs and reduce complexity while improving productivity and the overall user experience. Accession Meeting, based on the industry leading Zoom Enterprise Video Conferencing and Collaboration platform, provides a comprehensive collaboration environment that scales from SMBs to Fortune 500 businesses without the need to install any hardware infrastructure or applications onsite.
Lumen Technologies Data Sheet
Adaptive Network Security
Adaptive Network, security
Lumen Technologies Data Sheet
Adaptive Network Security Service
Adaptive Network, Lumen, security
Lumen Technologies Data Sheet
Adaptive Networking and IT Solutions for Pharmaceutical Firms
Adaptive Networking, It, Pharmaceutical
Lumen Technologies Data Sheet
Adaptive Networking for Healthcare Providers
Adaptive Networking, Healthcare, Lumen
8x8 Data Sheet
Advanced, industry leading security and compliance
ccaas, cloud, Compliance, security, ucaas
Convergia Video
Advantages of Convergia's CxC Router
connectivity, CxC Router, Internet Of Things, iot, router, Wireless Backup
Lumen Technologies SPIFF
Agent Activator
Incentive Period: April 1 - June 30, 2023
Incentive, Spiff
Incentive Period: April 1 - June 30, 2023
AireSpring eBook
AireFAX
AireSpring brings faxing into the 21st century, with AireFAX™, our new SMTP enabled fax to email service. Using the same messaging protocol as an ordinary email, AireFAX delivers your faxes digitally. You can send and receive faxes from your email, for the maximum in ease and flexibility. ...
EFax, Electronic Fax, Email Fax
AireSpring brings faxing into the 21st century, with AireFAX™, our new SMTP enabled fax to email service. Using the same messaging protocol as an ordinary email, AireFAX delivers your faxes digitally. You can send and receive faxes from your email, for the maximum in ease and flexibility. Dedicated AireFAX lines are now available as astand-alone product or as an add-on to any of our services.
AireSpring eBook
AireNMS Network Monitoring
The AireNMS WAN Network Monitoring Service provides proacrive 24/7, real-time WAN monitoring and alerting for AireSpring provided routers and gateways.
Circuit Monitoring, Network Monitoring, wan
The AireNMS WAN Network Monitoring Service provides proacrive 24/7, real-time WAN monitoring and alerting for AireSpring provided routers and gateways.
AireSpring eBook
AirePBX Business Edition
AirePBX Business contains everything you need in a hosted PBX solution, providing your office with consistent, high-quality communications at a competitive price with benefits most VoIP vendors don't include: White Glove Service AireSpring pre-configures and ships equipment directly to your ...
8x8, AVAYA, Business Voip, hosted pbx, Ip Pbx, Managed VoIP, Mitel, Pbx, Ring Central, Voip, Vonage
AirePBX Business contains everything you need in a hosted PBX solution, providing your office with consistent, high-quality communications at a competitive price with benefits most VoIP vendors don't include: White Glove ServiceAireSpring pre-configures and ships equipmentdirectly to your customer’s location and dispatchesa trained technician to perform professional on-siteinstallation and testing of IP phones, routers andswitches to ensure that your communications systemworks perfectly. Eliminate Finger Pointing Between ProvidersBy having all services delivered by a single vendoron a fully managed network, you avoid the fingerpointing and blame game that occurs when youhave cloud communications services delivered bya different vendor than your connectivity. (WithAireSpring Managed Connectivity) Reliable and Diversified NetworkAireSpring’s geo-redundant network provides truenetwork diversity and supports disaster recoveryoptions, allowing you to ensure business continuity. Free Advanced IP Desk PhonesWhy pay for phones when you can get them for free?AireSpring includes FREE next generation IP businessphones with a 3 year contract. We also have plenty ofupgrades, including video or touch screen phones, tokeep every business satisfied. Escalation List Up to Our CEOWe stand behind our service 100%! In fact, we’re socommitted to ensuring complete satisfaction that weprovide all of our customers with an escalation listgiving you access to our executive management allthe way up to our CEO.
AireSpring eBook
AirePBX Enterprise Edition
Cloud Phone System for the Mobile Workforce . AirePBX Enterprise is a fully-featured cloud phone system built with special features to support a dynamic, mobile office environment. Team Presence Check on the availability status of your coworkers to see whether they are on the on the ...
8x8, AVAYA, hosted pbx, Ip Pbx, Ip Phones, Megapath, Mitel, Pbx, Ring Central, Virtual PBX, Voip, Vonage
Cloud Phone System for the Mobile Workforce. AirePBX Enterprise is a fully-featured cloud phone system built with special features tosupport a dynamic, mobile office environment. Team PresenceCheck on the availabilitystatus of your coworkersto see whether they are on the on thephone, at their desk, in a meeting, and more. Set ‘Call When Available’ toautomatically call othersonce they are off thephone. Unified CommunicationsWork from your deskphone, smartphone,tablet, desktop computer,or laptop. Seamlesslyswitch between youroffice and mobile devicesduring live calls forultimate unrestrictedmobility. Office ChatAccession’s built-in chatfunctionality connectsthe office together. Usechat to get importantmessages to yourcoworkers even when
AireSpring eBook
AirePBX Sales Battle Card
Cloud Business Phone, hosted pbx, hosted voice, Voip
AireSpring eBook
AirePBX Unified Communications Solution
Pre-configured, installed and tested by professional technicians, AireSpring’s award-winning AirePBX cloud phone system delivers professional communications capabilities with enterprise class features, all while significantly reducing your communication costs. AirePBX is more than just another ...
Business Voip, Cloud Pbx, hosted pbx, uc, ucaas, Voip
Pre-configured, installed and tested by professional technicians, AireSpring’s award-winning AirePBX cloud phone system delivers professional communications capabilities with enterprise class features, all while significantly reducing your communication costs. AirePBX is more than just another cloud phone system; it provides true Unified Communications (UCaaS) with powerful advanced features that let you communicate and collaborate from anywhere
AireSpring eBook
AireSpring Battle Card
Founded in 2001 and 100% channel focused, AireSpring is an award-winning, privately owned, Nationwide Managed Services Provider and Network Operator. We process over 30 billion calls per year on our carrier-grade advanced VoIP network. We maintain network interconnections with over 16 US networks ...
at&t, Dia, hosted pbx, IP Phone, long distance, Managed Connectivity, Mis, mpls, SD-WAN, Sip, ucaas, unified communications, Vopi
Founded in 2001 and 100% channel focused, AireSpring is anaward-winning, privately owned, Nationwide Managed ServicesProvider and Network Operator. We process over 30 billion callsper year on our carrier-grade advanced VoIP network.We maintain network interconnections with over 16 US networks andall major carriers. Our hybrid reseller/network operator model allows usto tie together multiple services and carriers nationwide into a single,customized quote and one bill. We offer very competitive rates,generous evergreen commissions & personalized service thatMega-Carriers don’t provide.We handle your orders differently. Every order is treated as a projectand assigned a project coordinator and implementation engineer. Ourproject management team is second to none. We pride ourselves onour flexibility, agility and responsiveness. We make it easy to quicklyescalate issues to Senior Management for rapid resolution.
AireSpring eBook
AireSpring Call Recording
AireSpring’s call recording platform is built from the ground-up to provide high fidelity recording, efficient storage, and effortless retrieval of phone calls. Designed as an add-on for AireSpring’s award-winning network voice services, including SIP Trunking, PRIs, analog lines, and the ...
Audio Detection, Call Monitoring, Call Recording, Contact Center
AireSpring’s call recording platform is built from the ground-up to providehigh fidelity recording, efficient storage, and effortless retrieval of phone calls.Designed as an add-on for AireSpring’s award-winning network voice services,including SIP Trunking, PRIs, analog lines, and the AirePBX Cloud BusinessPhone System, AireSpring Call Recording enables a complete call recordingsolution, smoothly integrating with all AireSpring voice services.
AireSpring eBook
AireSpring Case Study: SIP Trunking
AireSpring Customer Nachurs Alpine Solutions is a liquid chemical manufacturer and a market leader in the manufacture and distribution of high quality industrial products. They operate 36 plants and distribution depots with facilities spread across the U.S. and Canada. Nachurs Alpine provides ...
Sip, sip trunking
AireSpring CustomerNachurs Alpine Solutions is a liquid chemical manufacturer and a market leader in the manufacture and distribution of high quality industrial products. They operate 36 plants and distribution depots with facilities spread across the U.S. and Canada. Nachurs Alpine provides premium quality liquid fertilizer solutions and chemical products to a range of industries, from agricultural customers to businesses in the oil and gas sector. They are one of the largest manufacturers of liquid fertilizer in North America, experiencing 400% growth in the past five years. A company of this size and reach required a phone system to support its diverse, North American business operations. ChallengeUnreliable Call QualityPreviously, Nachurs Alpine received service from Verizon. Unfortunately, they regularly experienced bounced calls, one way calls, choppy audio, and static. For the staff at Nachurs Alpine Solutions, picking up the phone did not necessarily guarantee a dial tone. As an industry leader, this was unacceptable. Despite Verizon’s presence as a major carrier, Nachurs Alpine found that they were unable to meet their quality and service requirements.Poor Customer ServiceThe unreliable call quality Nachurs experienced was coupled with poor customer service. The people at Nachurs Alpine were frustrated that a major carrier was not delivering the level of service they deserved. All Nachurs could do was dial a generic support 800 number and speak to a customer service representative in a call center. There was no escalation path to Verizon management that they could pursue in the event their problem was not resolved.http://www.nachurs-alpine.comIndustry: ChemicalsLocation: Marion, OHType: Privately Held Challenges- Unreliable call Quality- Poor Customer Service- Expensive Monthly Payments Product- SIP Trunking Results- AireSpring’s SIP Trunking line gave Nachurs Alpine Solutions flawless call quality- Nachurs Alpine’s customer service standards were improved- AireSpring was able to cut Nachurs Alpine’s phone bill by nearly 50%.
AireSpring Data Sheet
AireSpring Cisco Meraki SD-WAN with Integrated Firewall
Cisco-Meraki, Meraki, SD-WAN, Sdwan
AireSpring eBook
AireSpring Dedicated Internet Access
AireSpring Dedicated Internet Access (DIA) offers the flexibility and scalability to meet the needs of your business both today and in the future. Our nationwide fully managed IP network with 24/7 proactive monitoring delivers internet connectivity you can count on to support your critical ...
Internet Access
AireSpring Dedicated Internet Access (DIA) offers the flexibility and scalabilityto meet the needs of your business both today and in the future. Ournationwide fully managed IP network with 24/7 proactive monitoring deliversinternet connectivity you can count on to support your critical applicationsand ensure your data reaches its destination.
AireSpring eBook
AireSpring Ethernet Private Networking
Ethernet Private Networking smoothly integrates with existing LAN networks, allowing in-house IT staff to seamlessly link customer locations.
EPL, ethernet, mpls, Networking, Point To Point
Ethernet Private Networking smoothly integrates with existing LAN networks, allowing in-house IT staff to seamlessly link customer locations.
AireSpring Battle Card
AireSpring Global Connectivity and Managed SD-WAN
connectivity, Global, International, SD-WAN, Sdwan
AireSpring Brochure
AireSpring Global Managed SD-WAN
AireSpring’s Global SD-WAN delivers the benefits of SD-WAN with a global private network (GPN), bypassing the unpredictability of the public internet over long distances and providing a reliable, holistic network. The Power of Global SD-WAN Cloud platforms, SaaS applications, video and ...
Cdn, China, Content Delivery Network, Global Network, GPN, Great Firewall, SD-WAN, Sdn, Sdwan, security, WAN optimization
AireSpring’s Global SD-WAN delivers the benefits of SD-WAN with a global private network (GPN), bypassing the unpredictability of the public internet over long distances and providing a reliable, holistic network. The Power of Global SD-WAN Cloud platforms, SaaS applications, video and voice are all business-critical for modern global enterprises, producing an increasing amount of traffic to and from the cloud. AireSpring’s Global SD-WAN solution leverages our strategic partnership with VMware and utilizes VMware’s SD-WAN by VeloCloud™ which was named the leader in Global SD-WAN in Gartner’s 2018 report on Critical Capabilities for WAN Edge Infrastructure. Built on the layered strength of this industry leading SD-WAN solution with the power of the AireSpring Global Private Network, AireSpring’s Global SD-WAN advances connectivity to a new level, taking down barriers that formerly challenged multi-national enterprises, solving problems like quality of service (QoS) over longer distances and regulatory restrictions in some geographic locations. A combination of multiple low-cost carriers overlaid with SD-WAN allows most domestic businesses to achieve a cost-effective, enterprise-grade network solution. However, the power of Global SD-WAN will support the needs of most multi-national corporations with multiple offices and data centers in geographically dispersed locations.
AireSpring Product Literature
AireSpring IP Phone List
hosted pbx, Ip Pbx, Ip Phones, Poly, Polycom, ucaas, Voip, Yealink
AireSpring eBook
AireSpring Managed Failover
Help ensure you're prepared for the unexpected with AireSpring's Managed Failover Connectivity, which provides a separate, redundant network connection in the event your primary connection fails. While the AireSpring Network already includes multiple levels of redundancy to ensure high availability ...
Business Continuity, disaster recovery
Help ensure you're prepared for the unexpected with AireSpring's ManagedFailover Connectivity, which provides a separate, redundant networkconnection in the event your primary connection fails. While the AireSpringNetwork already includes multiple levels of redundancy to ensure highavailability for our Cloud and Voice Network or private MPLS Networks,Managed Failover offers an additional level of high availability connectivity atyour location. And, AireSpring will work with you to ensure you have the levelof Managed Failover that best fits your budget and mission-critical businessrequirements.
AireSpring eBook
AireSpring Managed Router
The AireSpring Managed Router Service is the best way to reduce unexpected downtime and performance issues in your business network. With free 24/7/365 monitoring, the Managed Router Service will lower your capital investments and maintenance expenses, replacing high-cost repairs and replacements ...
Adtran, cisco, routers
The AireSpring Managed Router Service is the best way to reduce unexpecteddowntime and performance issues in your business network. With free24/7/365 monitoring, the Managed Router Service will lower your capitalinvestments and maintenance expenses, replacing high-cost repairs andreplacements with a single low monthly fee. Our routers are custom configuredto your business needs, and our Network Operations Center (NOC)constantly monitors your equipment to ensure that it is fully optimized andperforming at the highest possible level.
AireSpring Brochure
AireSpring Managed SD-WAN Solutions
Cisco-Meraki, Fortinet, Meraki, MPLS Replacement, SD-WAN, Sdwan, Velocloud, vmware, WAN optimization
AireSpring eBook
AireSpring Managed Security Service
An effective information security program starts with a good Network perimeter security plan. You need reliable technology and best practices that will stop viruses, spyware, worms, Trojans, and key loggers before they enter your network. Firewalls and Unified Threat Management (UTM) provide the ...
Anti-malware, Cyber Security, Firewall, IT Security, network security, security, UTM
An effective information security program starts with a good Network perimetersecurity plan. You need reliable technology and best practices that will stop viruses,spyware, worms, Trojans, and key loggers before they enter your network. Firewalls andUnified Threat Management (UTM) provide the foundation necessary to protect yourorganization's data, network and critical assets from cyber criminals.But what if you don't have an in-house IT department, or the budget to hire a trainedsecurity expert? And what about the cost of the hardware and software you'll need to buy and maintain going forward? \The answer is a managed firewall service from AireSpring.
AireSpring Brochure
AireSpring Managed Wireless WAN
Wireless Wide Area Wan, or WWAN, is a type of wireless network that provides widespread wireless coverage to mobile devices, allowing users to access the internet and other connected services wherever they have a wireless signal. With the increased speeds of cellular broadband and the reliability ...
at&t, Verizon, wan, wireless
Wireless Wide Area Wan, or WWAN, is a type of wireless network that provides widespread wireless coverage to mobile devices, allowing users to access the internet and other connected services wherever they have a wireless signal. With the increased speeds of cellular broadband and the reliability of 4G, and the growth of faster 5G networks, AireSpring’s Managed WWAN is ideal for connecting people and devices from anywhere. AireSpring’s Managed Wireless WAN is a fully managed service combining 4G and 5G wireless connectivity, reliable wireless equipment, and an advanced Single Pane of Glass management portal, all seamlessly integrated to provide a complete Wireless WAN solution for network failover and primary connectivity needs.  Our team of network and wireless experts will configure the appropriate wireless device, manage implementation, and provide 24/7 support with proactive monitoring, alerting, and remote troubleshooting.
AireSpring eBook
AireSpring MPLS Mesh
AireSpring's Multiprotocol Label Switching (MPLS) - Virtual Private Network (VPN) is the ultimate product for organizations requiring secure T-1 and higher speed data networks with private network security. Our fully meshed network allows you to pick and choose carriers for each location offering ...
Managed Connectivity, Managed Network, mpls, Virtual Private Network, vpn
AireSpring's Multiprotocol Label Switching (MPLS) - Virtual Private Network (VPN) is the ultimate product for organizations requiring secure T-1 and higher speed data networks with private network security. Our fully meshed network allows you to pick and choose carriers for each location offering maximum flexibility and savings compared to traditional MPLS or Wide Area Networking (WAN) solutions. MPLS Mesh is your flexible path to migrate from legacy data networks to a high performance, scalable and secure IP-based network. AireSprings meshed network technology allows you to cherry pick the right carrier for each of your locations and seamlessly network them all securely.
AireSpring Data Sheet
AireSpring POTS Replaceemt POWered by AT&T- Data Remote ATA
Pots, Pots Replacement
AireSpring Brochure
AireSpring POTS Replacement Powered by AT&T
Pots, Pots Replacement
AireSpring eBook
AireSpring SIP Trunking
Stay profitable. Don't overpay for your phone and data services. SIP Trunking has emerged as the next generation value proposition that enables the convergence of voice and data on a single circuit (if you wish) at an operating cost as much as 50% less than traditional TDM solutions. More ...
Sip, sip trunking, uc
Stay profitable. Don't overpay for your phone and data services. SIP Trunking has emerged as the next generation value proposition that enables the convergence of voice and data on a single circuit (if you wish) at an operating cost as much as 50% less than traditional TDM solutions. More importantly, AireSpring SIP Trunking is the ultimate VoIP product which gives your company all the telecom power it needs to operate at peak efficiency while saving the maximum amount on your telecommunications bills. That means a much faster return on the typical hardware investment and the opportunity to focus more resources on making businesses grow.
AireSpring Battle Card
AireSpring's Global Managed SD-WAN
1. Leverage VMware’s SD-WAN by VeloCloud™ – The Gartner Leader in Global SD-WAN for WAN Edge Infrastructure 2. Replace the inherent unreliability of the long haul public internet with an SLA backed, fully managed layer 2 Global Private Network 3. Connect to multiple Points of Presence ...
Global Managed SD-WAN, Managed SD-WAN, SD-WAN, Sdwan
1. Leverage VMware’s SD-WAN by VeloCloud™ – The Gartner Leader in Global SD-WAN for WAN Edge Infrastructure 2. Replace the inherent unreliability of the long haul public internet with an SLA backed, fully managed layer 2 Global Private Network 3. Connect to multiple Points of Presence across the Globe 4. Build a hybrid network using both Global Private Network and public Internet for maximum flexibility 5. Highly available, dedicated access to-and-from China locations 6. Sophisticated Orchestration tools provide visibility, granularity and control 7. Optimally route public cloud application traffic 8. Source diverse Internet connectivity worldwide from a single provider 9. Available proactive 24/7/365 Network Monitoring and resolution for all connectivity including 3rd party
Insights Article
All-Cloud vs. On-Premises vs. Hybrid: How 3 Businesses Chose the Right Infrastructure
Source: RightScale, “2018 State of the Cloud Report,” February 2018 From the Article: "More businesses and nonprofits are moving their infrastructure to the cloud, now that it’s proven to be secure, reliable and cost-effective. But while cloud service providers can improve efficiencies ...
cloud, Hybrid, infrastructure, On-premise, Vertical Markets
Source: RightScale, “2018 State of the Cloud Report,” February 2018From the Article:"More businesses and nonprofits are moving their infrastructure to the cloud, now that it’s proven to be secure, reliable and cost-effective. But while cloud service providers can improve efficiencies and provide benefits such as redundancy and the ability to scale up and down quickly, the cloud is not always the best choice or necessarily the least expensive."This article discusses the factors that determine whether a workload is suitable for the public cloud, on-premises or private cloud. 
Insights Article
An Industrial Manufacturing Perspective: Tech Trends 2019
From the article: "As industrial manufacturers find themselves in the midst of the Fourth Industrial Revolution, one thing is certain: Change is an undeniable constant. The industry continues to experience change across all fronts: ecosystems, business models, technology, customer expectations, ...
Insights, Manufacturing, Tech Trends, Vertical Markets
From the article:"As industrial manufacturers find themselves in the midst of the Fourth Industrial Revolution, one thing is certain: Change is an undeniable constant. The industry continues to experience change across all fronts: ecosystems, business models, technology, customer expectations, and workforce. Industrial companies, some of them more than a century old, are faced with the challenge of transforming to prevent extinction." This article should help industrial manufacturing leaders gain a clearer view of what lies ahead on the pathway to digital transformation and offer new perspectives for how they can remain in the game and use technology to win.
Convergia Article
Are we idIoTizing
It has been a few weeks since Convergia was at InnovaTech LATAM as an official sponsor in Santiago, Chile, presenting demos of IoT solutions with technology partners. We demonstrated that in the innovation ecosystem of the Internet of Things, connectivity is the gateway. Although this solution ...
connectivity, CxC, Internet Of Things, iot, network
It has been a few weeks since Convergia was at InnovaTech LATAM as an official sponsor in Santiago, Chile, presenting demos of IoT solutions with technology partners. We demonstrated that in the innovation ecosystem of the Internet of Things, connectivity is the gateway. Although this solution represents only 6% of the total market turnover in Latin America (*) versus 16 % globally (**), opening the way for the development of solutions based on customer demands, and bringing awareness to the operational efficiencies that IoT generates, produces new lines of business and improves customer experience. However, these statistics vary as time moves forward. The millions of connected devices or billing in exponential growth are indicators confirming that the opportunity within the market is great. In the local market for 2018, it is mentioned that there is a turnover of 168M USD, which will grow to 523M USD by 2022 (***). From our experience touring the market, we can affirm that we are in a stage of education rather than adoption, where industries such as mining, followed by fisheries and agronomists, are already progressing. For this, the different connectivity options offered such as GSM 3G / 4G, Sigfox, LoRA Wan (Low Power Wide Area Network Network), ZigBee (Low Power Digital Radio Signals for Personal Area Network) and satellite (a cheaper one than the other) points to different market segments depending on the volume of data required to transmit: GSM 3G & 4G: when the data ratio is very large (e.g.: CCTV, geolocation).LTE-M: when the ratio is less than 5Mbps (e.g.: traffic lights, logistics, payment methods).NB-IoT: when the ratio is less than 250Kbps (e.g.: vending machines, energy management in smart homes, parking lots, transport fleet management).LoRA WAN (LPWAN I): when the ratio is less than 10Kbps (e.g.: equipment monitoring, valves).UNB (LPWAN II): when the ratio is less than 600bps (e.g.: garbage dumps, doors, gas and water meters), the best example being SIGFOX network. It is said that with the arrival of 5G, the IoT will consolidate due to the high connectivity speeds that 5G will offer. As previously explained, most IoT solutions transport low data volume over extended periods. In this context, we believe that users can benefit from the increased availability of bandwidth in 3G / 4G networks, released by the adoption of 5G by the mass consumer market. However, the 5G network is going to make a difference for smart city as well as logistics and distribution solutions. This is because the volume of data generated is high, and the availability for decision-making occurs in less time, even more so with the use of Artificial Intelligence for analysis and immediate action… Connectivity provides the means through which the information collected by different types of sensors or digital reading devices travels. This information is sent to repositories, which can be on physical servers or in the cloud, the latter being the most used for several reasons: Convenience through accessVariation of developments hosted for analysis,Flexibility to increase storage in real-timeIt’s offered under a service model that allows cost efficiency versus the purchase of on-premise (physical) storage. At this point, we enter a very wide market of solutions that involve licensed software developments, sensors, communication gateways and management platforms. We can summarize that the IoT provides the ability to reduce the access times to the information generated by the connection of two or more devices, for decision making in real-time, generating benefits to the business and positively revolutionizing the customer experience. An example of the solution that each of the components of the IoT comprises is ‘Managed Wi-Fi (As A Service) with Analytics’. This solution is in high demand by shopping centers and retailers globally. But what exactly is this solution about? When the Public Wi-Fi infrastructure is mounted in an open or closed space, customers make use of it due to the need for connectivity (not all mobile operators in other geographies provide unlimited data plans, which is why Wi-Fi spaces in public are very important). We connect to Wi-Fi via a captive portal (where they ask us to register with one of our social media accounts, LinkedIn or through personal email) or via an application on Android or IOS (where we are asked to deliver information on our personal email and/or mobile number). In all these cases, the provider requests the user to read and accept the Terms and Conditions, where the scope of the use of the generated information is explained, and the personal information of the user is protected (according to the laws of the country). When the user registers and uses Wi-Fi, the provider can generate heat maps (also known as coverage maps) that represents the strength of the wireless signal in the different areas of the premises (For example; shopping centers, educational institutions, hospitals, retail stores, etc.). These maps allow the analysis of retail variables such as the number of people per zones in a given time (rush hour or opening hours of the premises), new visitors versus regular visitors, traffic patterns between zones as well as where visitors spend time between others. This improves customer experience because, with this information, the provider can optimize the areas of the premises, send offers and promotions in real-time from the different tenants to the clients, send important information to the clients, and even send internal security notifications. Therefore, here is where the biggest challenge for the provider lies; Generation of greater adoption to Public Wi-Fi while competing with unlimited data plans. This is achieved by analyzing and understanding the data generated for marketing campaigns, then offering promotions and/or exclusive offers for those who register for Public Wi-Fi. While this solution uses Wi-Fi as a means of connectivity (it does not use a mobile network or any other type of network explained), the Internet serves as a means of connecting and transmitting data to improve the customer experience. In conclusion, the Internet of Things (IoT) has no limits but should be used properly as it generates a high volume of data. Adequate tools are needed for the correct analysis of data as well as work teams with the experience necessary for decision-making, as IoT requires a large investment in technological resources and takes a long time to be implemented. So, to all the business out there, good luck in this idIoTization process! Carlos Mendoza CEO of Convergia Peru. Industrial Engineer with more than 20 years of experience in the telecommunications, technology and corporate communication industry. It has two MBAs, one studied at the San Ignacio de Loyola University (Peru) and the other at Manchester Business School (England). He is an expert in the corporate restructuring of telecommunications and technology companies, especially in emerging markets; He is also an active consultant on issues of digital transformation and strategic planning
Convergia Product Literature
AT&T Switched Ethernet Service with Network on Demand
at&t, connectivity, ethernet, fiber, Internet, NNI, Point To Point, wireline, Wireline Connectivity
TPx eBook
Audio Conferecing
https://www.tpx.com/services/c... Meet-Me Conferencing empowers you to connect anyone, anytime with dedicated conference calling bridges. As a reservationless service, starting a call is as easy as dialing in and entering your conference ID number. And if you’re a UCx customer, Meet-Me ...
Audio Conferecing, TPX
https://www.tpx.com/services/c...Meet-Me Conferencing empowers you to connect anyone, anytime with dedicated conference calling bridges. As a reservationless service, starting a call is as easy as dialing in and entering your conference ID number. And if you’re a UCx customer, Meet-Me Conferencing is included in all user bundles – meaning everyone in your company will have their own bridge.Features and Benefits
Ecessa Video
Authoritative DNS - The Ecessa Advantage
Authoritative DNS is a must for any organization hosting web services for remote employees, subscribers or application users. Here are a couple of tips to ensure your customers' network resources are always available: Provision redundant ISP links ( because any given ISP will suffer outages ) ...
DNS, Ecessa
Authoritative DNS is a must for any organization hosting web services for remote employees, subscribers or application users. Here are a couple of tips to ensure your customers' network resources are always available: Provision redundant ISP links (because any given ISP will suffer outages) Deploy an Ecessa device to handle external DNS requests and direct them to an active link For an explanation of how authoritative DNS works to keep apps and data always available, please take 2 minutes to watch this video.
Ecessa Video
Authoritative DNS - The Ecessa Advantage
Authoritative DNS is a must for any organization hosting web services for remote employees, subscribers or application users. Here are a couple of tips to ensure your customers' network resources are always available: Provision redundant ISP links ( because any given ISP will suffer outages ) ...
DNS, Ecessa
Authoritative DNS is a must for any organization hosting web services for remote employees, subscribers or application users. Here are a couple of tips to ensure your customers' network resources are always available: Provision redundant ISP links (because any given ISP will suffer outages) Deploy an Ecessa device to handle external DNS requests and direct them to an active link For an explanation of how authoritative DNS works to keep apps and data always available, please take 2 minutes to watch this video.
Lumen Technologies Data Sheet
AVS
AVS, Lumen
Convergia Article
Azure ExpressRoute: Faster, Highly Secure and Predictive
Azure ExpressRoute: Faster, Highly Secure and Predictive The need for private connections within an organization is increasing due to the multiple virtual dangers that threaten the security of a company’s vital information. Faced with these risks, Azure ExpressRoute appears as the best ...
Azure, Azure Express Route, cloud, Express Route, Microsoft
Azure ExpressRoute: Faster, Highly Secure and Predictive The need for private connections within an organization is increasing due to the multiple virtual dangers that threaten the security of a company’s vital information. Faced with these risks, Azure ExpressRoute appears as the best solution to create private connections between the Azure database and the infrastructure of a local environment. Through these private connections provided by a connectivity provider, you can expand your local networks in the Microsoft Cloud and gain great advantages for your company. Did you know that Azure ExpressRoute offers greater reliability and speed? Having Azure ExpressRoute means not needing to use the public Internet, but instead, using a virtual Cloud for storage, backup, and recovery. These connections are extremely reliable because ExpressRoute circuits are not assigned to physical entities but represent a connection between your data center and Microsoft Cloud services. The high speed and performance provided by ExpressRoute will allow you to create hybrid applications that cover both your local infrastructure and Azure, always safeguarding all your important data and information. By expanding and connecting your local environment, Azure will appear to be a natural extension of your data center, thus increasing your bandwidth without the need to lose your connections. What are the benefits of Azure ExpressRoute? Private connections to Azure: With ExpressRoute you can enhance the security of your vital data through three-level connectivity. This establishes connections with Azure in an ExpressRoute location or directly from the WAN network, thereby, optimizing your network and protecting it from virtual threats.More reliability and speed: The use of ExpressRoute connections will mean having complete reliability in the security of your information and lower latency than the usual connections over the Internet, thus being able to transfer data between local systems more quickly and efficiently. The Bandwidth of up to 100 Gbps: The connection to Azure offered by ExpressRoute also implies having bandwidths of up to 100 Gbps, which facilitates the transfer of large volumes of data, replication for business continuity and recovery from possible disasters.Integration with the global Microsoft network: By making use of ExpressRoute connections, you will have access to Microsoft Cloud services, both Microsoft Azure and the Microsoft Office 365 digital ecosystem. This way you will be enabling bi-directional connectivity between the WAN and the entire Microsoft environment, optimizing all your networks in the process. There is no doubt that by implementing Azure ExpressRoute in your business, you can increase the security of all your connections, protecting them against any threat and generating greater reliability. The circuits and pairings that it provides to your data center, will allow you to enjoy the scaling of your bandwidth and connectivity to the Cloud without compromising the performance of your network and the security of your information.
Convergia SPIFF
Backpocket Offers
cloud, connectivity, iot, Multicloud, Pan-America, Primary Backup, security, Voice, vpn, wireless, Wireless Backup, wireline
Convergia Article
Backup Solutions for your company: 5 reasons why you should have it implemented in your company
Backup Solutions for your company: 5 reasons why you should have it implemented in your company Today we live in an era where data and information processing are entirely digitized, mainly on cloud servers . We store absolutely everything, from business proposals and ...
backup, Business Continuity, cloud, Continuity
Backup Solutions for your company: 5 reasons why you should have it implemented in your company Today we live in an era where data and information processing are entirely digitized, mainly on cloud servers. We store absolutely everything, from business proposals and presentations to spreadsheets and financial statements. In this way, it has become increasingly crucial for all companies to back up their business information. If a programme failure arises, restoring the data from the backup is a much simpler and cheaper operation than rebuilding from scratch. In the following article, we want to introduce you to a solution that will keep all your data and applications completely safe when planned or unplanned outages occur, while highlighting why Convergia’s backup system will prove highly beneficial to your company.The Convergia Business Continuity (CBC) Backup solution keeps business applications and workloads running during outages by backing up all your data, files, and virtual machine backups to the Azure server.Why should you invest in a Backup system for your company?No matter the size of the company or organization, any company can be affected and targeted by virtual attackers or malfunctions of different information systems. The following are some key reasons why having a backup system is of the utmost importance:Evolution and efficiencyDue to the diversity and constant development of backup services and technologies, it is common for infrastructure dedicated to these purposes to become rapidly obsolete. Therefore, having cloud solutions always allows you to take advantage of the latest generation systems.Maximum availabilityWith a cloud system, backups are available 24/7 from anywhere; it’s just a click away.Your data always readyBy replicating the data from your infrastructure to an external platform, you ensure there’s a backup available to be recovered.Ease of useComplete cloud backup service, creating a smooth and straightforward transition.Convergia ExperienceWith the experience and advice of a team specialized in cloud solutions, we guarantee not only the proper functioning of the solution but also the resolution of unforeseen events and incidents that may arise.These are some of the many reasons why you should take a step towards digital transformation since it is imperative to prioritize the use of a backup system like ours.
Televergence Battle Card
Battle Card
Televergence is a specialist in reducing the cost of inbound toll-free, outbound long distance for new and existing contact centers and other high-volume users. We ensure you find the right software and hardware solutions so that the life of your legacy system is maximized.
Battle Card
Televergence is a specialist in reducing the cost of inbound toll-free, outbound long distance for new and existing contact centers and other high-volume users.  We ensure you find the right software and hardware solutions so that the life of your legacy system is maximized.
Convergia Video
Benefits of CxC Router
connectivity, CxC Router, Failover, Failover Solutions, Internet Of Things, iot, Wireless Backup, Wireless Failover
Convergia Video
Benefits of Implementing Convergia's CxC Router
connectivity, CxC, CxC Router, iot, router, Wireless Backup, Wireless Connectivity, Wireless Failover
GTT Training
Bridging Gaps Between Network & Cybersecurity Strategies
Watch the Recording Here: https://www.gtt.net/us-en/resources/events-webinars/bridging-gaps-between-network-cybersecurity-strategies/ With more data hosted in cloud deployments than ever before, many clients may struggle with the integration of legacy on-premises networking with leading ...
Watch the Recording Here:https://www.gtt.net/us-en/resources/events-webinars/bridging-gaps-between-network-cybersecurity-strategies/ With more data hosted in cloud deployments than ever before, many clients may struggle with the integration of legacy on-premises networking with leading security technologies to provide the protection their business needs. This webinar sets out how GTT Secure Connect provides the ideal SASE framework for the modern enterprise. Through a comprehensive package of networking and layered security solutions from industry-leading partners, together with world-class GTT managed services, your clients can feel safe and confident that they have next-generation connectivity and protection all in one place.
GTT Webinar (Recorded)
Bridging Gaps Between Network & Cybersecurity Strategies
Watch the replay With more data hosted in cloud deployments than ever before, many clients may struggle with the integration of legacy on-premises networking with leading security technologies to provide the protection their business needs. This webinar sets out how GTT Secure Connect provides ...
Watch the replayWith more data hosted in cloud deployments than ever before, many clients may struggle with the integration of legacy on-premises networking with leading security technologies to provide the protection their business needs. This webinar sets out how GTT Secure Connect provides the ideal SASE framework for the modern enterprise. Through a comprehensive package of networking and layered security solutions from industry-leading partners, together with world-class GTT managed services, your clients can feel safe and confident that they have next-generation connectivity and protection all in one place.
Windstream Enterprise Brochure
Bring Your Own Network Fact Sheet
Bring Your Own Network solutions from an award-winning technology provider Our network-agnostic solutions allow your end users to swap phone systems and migrate to a UC cloud platform while keeping their underlying network in place. Improve performance, reliability and protection with ...
BYON, network, Over The Top
Bring Your Own Network solutions from an award-winning technology provider Our network-agnostic solutions allow your end users to swap phone systems and migrate to a UC cloud platform while keeping their underlying network in place. Improve performance, reliability and protection with value-added SD-WAN and security solutions without having to migrate network services.  Download this fact sheet to learn more!
Windstream Enterprise White Paper
Bullet Proof Your Networks
security
BullsEye Telecom Battle Card
BullsEye Battle Card
BullsEye Battle Card
Battle Card, Battlecard, Partners, Sell
BullsEye Battle Card
BullsEye Telecom Case Study
BullsEye Case Study - Auto Parts Chain
Auto, broadband, Chain, Parts, Virtualtech, Voip
BullsEye Telecom Case Study
BullsEye Case Study - Casual Restaurant Chain
Casual, Chain, Pots, Restaurant, Voip
BullsEye Telecom Case Study
BullsEye Case Study - Discount Fashion Retailer
broadband, Discount, Fashion, long distance, Pots, Retailer, SD-WAN, Zscaler
BullsEye Telecom Case Study
BullsEye Case Study - Discount Retail Chain
Chain, Discount, long distance, Pots, Retail
BullsEye Telecom Case Study
BullsEye Case Study - Engineering Firm
Engineering, Firm, Pots
BullsEye Telecom Case Study
BullsEye Case Study - Facility Services
broadband, Facility, Pots, Services, Voip
BullsEye Telecom Case Study
BullsEye Case Study - Financial Institution
Financial, Institution, Pots
BullsEye Telecom Case Study
BullsEye Case Study - Food Products Distributor
broadband, Distributor, Food, Pots, Products
BullsEye Telecom Case Study
BullsEye Case Study - Gas Station / Convenience Store Chain
broadband, Chain, Convenience Store, Gas Station, Pots, Pris, Voip
BullsEye Telecom Case Study
BullsEye Case Study - Grocery Store Chain
Case Study, Chain, Grocery, Retail, Retail Chain
BullsEye Telecom Case Study
BullsEye Case Study - Healthcare Network
broadband, Healthcare, network, Pots
BullsEye Telecom Case Study
BullsEye Case Study - HVAC/R Product Distributor
broadband, Distributor, HVAC/R, Pots, Product, Voip
BullsEye Telecom Case Study
BullsEye Case Study - Leasing and Property Management
Apartments, Case Study, Housing, Leasing, Property Management
BullsEye Telecom Case Study
BullsEye Case Study - Multi-Concept Restaurant Company
Case Study, Restaurant, Retail
BullsEye Telecom Case Study
BullsEye Case Study - Multi-Unit Restaurant Franchisee
broadband, Franchisee, Multi-Unit, Pots, Restaurant, SD-WAN, Virtualtech, Voip
BullsEye Telecom Case Study
BullsEye Case Study - Nonprofit Healthcare Service
broadband, Healthcare, Nonprofit, Pots, Services
BullsEye Telecom Case Study
BullsEye Case Study - Plastics Supplier
Case Study, Plastics, Supplier
BullsEye Telecom Case Study
BullsEye Case Study - Property & Casualty Insurance Company
Case Study, Insurance, Property
BullsEye Telecom Case Study
BullsEye Case Study - Property Management
Apartments, Case Study, Housing, Property Management, Real Estate
BullsEye Telecom Case Study
BullsEye Case Study - Quick Serve Restaurant
iot, Quick, Restaurant, Serve, Wifi
BullsEye Telecom Case Study
BullsEye Case Study - Quick Serve Restaurant Chain
broadband, Chain, Pots, Quick, Restaurant, Serve, Voip
BullsEye Telecom Case Study
BullsEye Case Study - Real Estate Investment Trust
Case Study, Investment, Management, Property Management, Real Estate
BullsEye Telecom Case Study
BullsEye Case Study - Real Estate Investment Trust Company
broadband, Company, Investment, Pots, Pri, Real Estate, Trust, Voip, Wifi
BullsEye Telecom Case Study
BullsEye Case Study - Retail Management Group
Case Study, Management, Retail
BullsEye Telecom Case Study
BullsEye Case Study - Title Insurance & Services Company
broadband, Company, Insurance, Pots, SD-WAN, Services, Title
BullsEye Telecom SPIFF
BullsEye Q2 SPIFF
Take a spin with BullsEye's Q2 SPIFFs!
Bonus, Incentive, Promo, Spiff
Take a spin with BullsEye's Q2 SPIFFs!
BullsEye Telecom Brochure
BullsEye Snapshot - Equipment
Various equipment offered by BullsEye.
Module, Mojo, Obihai, Panasonic, phone, Poly, Polycom, Velocloud
Various equipment offered by BullsEye.
BullsEye Telecom Brochure
BullsEye Snapshot - Healthcare Solutions
In an environment that's focused on compliance initiatives and keep-the-lights on infrastructure, it can be challenging to find the budget, time, and resources to address other concerns such as securing data, digital transformation, and reducing costs. At BullsEye Telecom, we are leaders in ...
Dentist, Doctor, Health, Healthcare, Hipaa, HIPPA, Medical
In an environment that's focused on compliance initiatives and keep-the-lights on infrastructure, it can be challenging to find the budget, time, and resources to address other concerns such as securing data, digital transformation, and reducing costs. At BullsEye Telecom, we are leaders in healthcare connectivity. We understand the sensitive nature of patient information and the necessity of top-tier reliability. That's why we've designed our products to meet those needs.
BullsEye Telecom Article
BullsEye Takes Aim at SD-WAN, VoIP Migration
In the last few months, BullsEye Telecom has continued to grow its portfolio and expand beyond its heritage as a POTS aggregator, with deep expertise in aggregating broadband, as well as SD-WAN and VoIP services.
SD-WAN, Voip
In the last few months, BullsEye Telecom has continued to grow its portfolio and expand beyond its heritage as a POTS aggregator, with deep expertise in aggregating broadband, as well as SD-WAN and VoIP services.
Windstream Enterprise Brochure
Business Continuity [Overview] Fact Sheet
Don’t lose sleep over potential downtime. Windstream Enterprise has a full suite of affordable, resilient Business Continuity Solutions that work 24/7.
Continuity
Don’t lose sleep over potential downtime. Windstream Enterprise has a full suite of affordable, resilient Business Continuity Solutions that work 24/7.
Lumen Technologies Data Sheet
Business WiFi
Business WiFi, connectivity, Wifi
Insights Article
Buying into the Cloud: How Cloud Technology is Revolutionizing the Retail Industry
From the article: "Those in the retail industries as well as other small businesses are seeing a huge potential with cloud technology and most are actually using it to their advantage. Asos, a British online fashion retailer, uses cloud technology to expand its services in the international ...
Cloud Technology, Insights, Retail, Vertical Markets
From the article: "Those in the retail industries as well as other small businesses are seeing a huge potential with cloud technology and most are actually using it to their advantage. Asos, a British online fashion retailer, uses cloud technology to expand its services in the international arena. Other companies such as Specsavers and Amazon also used the cloud in similar manner." This article gives four ways that cloud-based technology is poised to revolutionize the retail industry.
Telesystem eBook
Case Study: Chempump/Teikoku USA
ethernet, HPBX, Internet, mpls, Sip
Telesystem eBook
Case Study: Corero Network Security
DDoS Attack Protection
Telesystem eBook
Case Study: Lutheran Social Ministries of New Jersey
ethernet, Internet, long distance, mpls, Pri
Telesystem eBook
Case Study: Martec International
Colocation, disaster recovery, ethernet, mpls, vpn
Telesystem eBook
Case Study: Masonic Home of New Jersey
ethernet, HPBX, Pri
Telesystem eBook
Case Study: Pecora Corporation
Auto Attendant, disaster recovery, mpls, Pri
Telesystem eBook
Case Study: Sophos
Security As A Service, UTM
Windstream Enterprise Brochure
CCaaS Foundational Brochure
Harness the Flexibility, Reliability and Cost Savings from Contact Center as a Service
ccaas
Harness the Flexibility, Reliability and Cost Savings from Contact Center as a Service
Convergia Article
CCV Teams: Everything you need to Stay Connected with Coworkers and Increase Productivity
Teleworking continues to make its way as a global trend among small and large companies such as Microsoft, IBM, Xerox, and Apple. Adopting this approach improves productivity and contributes to a greener environment. But what is teleworking? Teleworking, also referred to as telecommuting means ...
cloud, connectivity, Microsoft, Microsoft Teams, PSTN, Teams, Voice
Teleworking continues to make its way as a global trend among small and large companies such as Microsoft, IBM, Xerox, and Apple. Adopting this approach improves productivity and contributes to a greener environment. But what is teleworking? Teleworking, also referred to as telecommuting means working from home or remotely using modern technology and various telecommunication tools to remain in touch with your employer or business. In this way, Convergia Cloud Voice Teams – CCV Teams is here to help you stay connected to your coworkers, wherever they are. What are the functionalities of CCV TEAMS? Chat environment consisting of 1 to 50 participants, through which you can share information or files, send messages with emojis or gifs, and make calls or video conferences from the chat. It is available on desktops, mobile devices as well as shared-use devices in meeting rooms. Meetings Meet with teams of 10 or 10,000 members and organize audio, video or web conferences with anyone inside or outside your organization. Get features like scheduling assistance, note-taking, desktop sharing, file uploads, and chat messages. Stay connected with our CCV TEAMS tool that supports audio and video conferencing as well as file sharing with advanced features such as meeting recordings with transcription and translation, indexed to search for a phrase or the precise moment within the meeting. Calls Count on all the traditional communications functionalities in a modern and flexible tool that will make your teams more productive. Connect to anyone and any CCV TEAMS user through the phone system using Direct Routing and take advantage of all its features like group call pickup, shared line appearance, answering machine, and location-based routing. Collaborative and productive tool Share and create Office documents from the Teams app and enjoy integrated access to Office 365 apps: SharePoint, OneNote, Power BI, Planner, Flow, and PowerApps. CCV TEAMS allows you to stay connected with your work team and your clients from anywhere, on any device and continue with the same productivity.
Lumen Technologies Data Sheet
CDN
Cdn, Lumen
Lumen Technologies Data Sheet
CDN Edge Compute
Cdn, CDN Edge, Edge
Telesystem eBook
Channel Deployment of the Year Award
WEST CHESTER, PA – May 24, 2017 – LSI, a division of Telesystem, has been named as one of the top three recipients of the Channel Deployment of the Year Award from ChannelVision Magazine. The award is given to organizations that are either new to the channel, or have gone through substantial ...
LSI, Press Release, Telesystem
WEST CHESTER, PA – May 24, 2017 – LSI, a division of Telesystem, has been named as one of the top three recipients of the Channel Deployment of the Year Award from ChannelVision Magazine. The award is given to organizations that are either new to the channel, or have gone through substantial program changes and enhancements.
Windstream Enterprise eBook
Channel Partner On Net Access Fact Sheet
Partners, Download this Fact Sheet to find out all of the answers to your questions on selling On Net, including what comprises our On Net offering, why you should sell it, and links to coverage maps of our On Net network.
fiber, Fixed Wireless, On Net
Partners,Download this Fact Sheet to find out all of the answers to your questions on selling On Net, including what comprises our On Net offering, why you should sell it, and links to coverage maps of our On Net network.  
Windstream Enterprise eBook
Channel Partner Program - Hello From Curt
Tell me what's on your mind at #AskCurt
Channel Program, Video
Tell me what's on your mind at #AskCurt
Convergia Webinar (Recorded)
Channel Vision Interview: Exploring Convergia’s Cloud Voice with Guillermo Arbelaez and Tom Gilley
3CX, BroadCloud, cisco, CISCO BroadCloud, CISCO Webex Calling, connectivity, Microsoft, Microsoft Teams, MS Teams, Pan-American, Teams, telephony, Voice, Webex Calling
Windstream Enterprise Brochure
Checklist: 7 Critical Questions to Ask Any SD-WAN Provider
Check out Forrester’s list of 7 critical questions to ask any SD-WAN provider (from IT leaders who have made the switch).
Checklist, SD-WAN
Check out Forrester’s list of 7 critical questions to ask any SD-WAN provider (from IT leaders who have made the switch).
Windstream Enterprise Data Sheet
Checklist: 8 Reasons You Need a Dedicated Cloud Connection
Enterprises are increasingly shifing IT services to public cloud environments where they take advantage of flexible, on-demand applications and infrastructure. Most of these enterprises also rely on the public Internet to connect their corporate networks with cloud service providers. ...
cloud, Cloud Connect, Dedicated Internet
Enterprises are increasingly shifing IT services to public cloud environmentswhere they take advantage of flexible, on-demand applications and infrastructure.Most of these enterprises also rely on the public Internet to connect theircorporate networks with cloud service providers. Unfortunately, the publicInternet fails to meet the requirements of many mission-critical applicationsand also introduces a number of new challenges. Here are eight reasons why a dedicated connection to your cloudprovider is a better choice than the public internet.
China Telecom eBook
China Telecom Americas AWS Connectivity Solutions
Today's highly-distributed global enterprise rely on the agility AWS brings to their business on a global scale. Having a dependable network service provider that integrate with AWS is critical, which is why leaders of the Global 2000 choose China Telecom for high quality, private connections to ...
AWS, China, cloud, Cloud Network, Global, Private Connection
Today's highly-distributed global enterprise rely on the agility AWS brings to their business on a global scale. Having a dependable network service provider that integrate with AWS is critical, which is why leaders of the Global 2000 choose China Telecom for high quality, private connections to AWS. 
China Telecom eBook
China Telecom Americas Company Overview Infographic
With headquarters in Herndon, VA and offices across the USA, Canada, and Latin America, China Telecom Americas continues to expand our global reach to serve a growing customer base with a turnkey suite of advanced network solutions powered by China Telecom's extensive investments in next-generation ...
cloud, data center, Global, Infographic, Internet, managed services, network, Voice
With headquarters in Herndon, VA and offices across the USA, Canada, and Latin America, China Telecom Americas continues to expand our global reach to serve a growing customer base with a turnkey suite of advanced network solutions powered by China Telecom's extensive investments in next-generation infrastructure. 
China Telecom eBook
China Telecom Americas Corporate Battlecard
China Telecom Americas Corporate Battlecard
Battlecards, China Telecom
China Telecom Americas Corporate Battlecard
China Telecom Product Literature
China Telecom Product Overiew
China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd. (NYSE: CHA), is an international telecom provider for data, IP and voice wholesale services to multinational companies, organizations and international carriers requiring China domestic services and international ...
Cdn, Global, IDC, IEPL, Internet, IPLC, mpls, Transit, vpn
China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd. (NYSE: CHA), is an international telecom provider for data, IP and voice wholesale services to multinational companies, organizations and international carriers requiring China domestic services and international access to China & throughout Asia-Pacific.
AireSpring eBook
Choosing the Right Business VoIP Option for Small Businesses
Learn about the cloud phone service options and other alternatives out there that can help your business save money, be more productive, and improve the customer experience.
Business Voip, Cloud Business Phone System, Hosted Ip Pbx, hosted pbx, Ip Pbx, Voip
Learn about the cloud phone service options and other alternatives out there that can help your business save money, be more productive, and improve the customer experience.
Lumen Technologies Brochure
Choosing the Right Ethernet Solution
ethernet, Lumen
Comcast Business and Masergy White Paper
CIO 2022 SASE Market Trends Study
Thryv Battle Card
Client Experience Guide
This is a great tool to use to help identify the gaps in a businesses client experience that Thryv can solve.
Clientexperience, Marketingmaterials, Salesmaterials, Thryv
This is a great tool to use to help identify the gaps in a businesses client experience that Thryv can solve.  
8x8 Brochure
Cloud Communications for Health Care Providers
Care, ccaas, Chat, cloud, Collaboration, communications, Contact Center, Health, Healthcare, Hipaa, Hipaa-compliant, Providers, security, ucaas, unified communications, Video, Voice
Lumen Technologies Data Sheet
Cloud Communications Specialty Lines (POTS replacement)
cloud communications, Pots, Pots Replacement, Specialty, Specialty Lines
Lumen Technologies Data Sheet
Cloud Connect
Cloud Connect
Windstream Enterprise eBook
Cloud Connect Brochure
Gain highly secure, performance-optimized access to third-party public and private cloud providers with Windstream Enterprise's Cloud Connect solution.
cloud, Cloud Connect, Cloud Service Provider, CSP, wan
Gain highly secure, performance-optimized access to third-party public and private cloud providers with Windstream Enterprise's Cloud Connect solution.
Lumen Technologies Data Sheet
Cloud Connect Dynamic Connections
Cloud Connect, Dynamic, Lumen
8x8 Data Sheet
Cloud Conversation Starters for 8x8 Partners
Help your customers on their move to cloud journey with these discovery questions and conversation starters for 8x8 partners.
8x8, ccaas, Chat, cloud, Communicaitons, Contact Center, Discovery, Partners, Questions, ucaas, unified communications, Video, Video Conferencing, Voice
Help your customers on their move to cloud journey with these discovery questions and conversation starters for 8x8 partners. 
China Telecom eBook
Cloud Infrastructure (IaaS)
Your global businesses has to be more agile than ever to keep people, data, applications and other IT resources connected and working in the smartest ways possible. Your communications infrastructures must serve the new reality; that your business users and IT teams are directly involved in ...
cloud, Cloud Compute, Cloud Infrastructure, Cloud Server, Cloud Storage, Iaas, vmware
Your global businesses has to be more agile than ever to keep people, data, applications and other IT resources connected and working in the smartest ways possible. Your communications infrastructures must serve the new reality; that your business users and IT teams are directly involved in activities that create a tremendous need for connectivity, compute resource and storage – everywhere. Whether looking for simple access to shared/dedicated virtual resources or in need of end-to-end managed services that include ecosystem planning, automation and orchestration services, China Telecom Americas offers a complete range of IaaS solutions to help global enterprise confidently and cost-effectively connect and scale their business in China.
China Telecom eBook
Cloud Infrastructure Battlecard
China Telecom Cloud
Battlecard, China, cloud, Iaas
China Telecom Cloud 
Convergia Webinar (Recorded)
Cloud Professional Services
cloud, Professional Services
IBM Slide Presentation
Cloud Strategy Session with IBM August 18, 2020
Access the Presentation here.  Contact Sonya Meline for the recording.
cloud, Ibm, Journey
Access the Presentation here.Contact Sonya Meline for the recording.
Telesystem eBook
Cloud-Based Solutions for Your Business
Cloud Email, Cloud Webhosting, disaster recovery, EFax, Security As A Service
Telesystem eBook
CNSG Earns Elite Status with LSI
Cnsg, Master Agent
AireSpring Case Study
Coast Central Credit Union SD-WAN Case Study
Coast Central Credit Union (CCCU) serves members throughout the California Counties of Humboldt, Del Norte and Trinity. The area is largely rural, located along the far “North Coast” of California. At $1.4 billion in assets, Coast Central Credit Union is a key part of the communities it serves, ...
Business Continuity, disaster recovery, DR, SD-WAN, Sdwan
Coast Central Credit Union (CCCU) serves members throughout the California Counties of Humboldt, Del Norte and Trinity. The area is largely rural, located along the far “North Coast” of California. At $1.4 billion in assets, Coast Central Credit Union is a key part of the communities it serves, with a total of more than 68,000 members, making it the biggest locally-owned financial institution. There are 11 locations in eight cities across the three counties, with two offices providing extended hours evenings and weekends. For many years, the North Coast community has had challenges with Internet service. Due to the remote location, most of the Internet infrastructure is located out of the area, depending on a handful of long-haul fiber connections to hubs further south that regularly go down. The result is a loss of Internet service for most of the community, as well as a loss of WAN connectivity to one or more Coast Central locations. One office is a full three-hour drive away from the main office often requiring the dispatch of repair support technicians. There are numerous external factors that Coast Central cannot control, and these factors may affect business on a daily basis.AireSpring agreed to help Coast Central support the existing carrier and expand service to include a wide variety of carriers and circuit types available in each of the eight cities and 11 remote locations, allowing Coast Central to mesh many different carriers into one dependable, cohesive WAN network.
Comcast Business and Masergy Product Literature
Cobrandable Product Sheet - Masergy Calling for MS Teams (Plug-in)
Comcast Business and Masergy Product Literature
Cobrandable Product Sheet: Masergy Calling for Microsoft Teams (Direct Routing)
Direct Connect, Masergy, Microsoft Teams
China Telecom eBook
Colocation Battlecard
China Telecom Colocation Battlecard
China, Colocation, DCIM
China Telecom Colocation Battlecard
Convergia Article
Combating the Covid-19 with IoT Motion Sensors: Meshlium Scanner
As we know, a new pandemic has been spreading rapidly worldwide since December 2019. Currently, there are more than five million people infected with Covid-19 worldwide, according to official data. It is known that countries like China and South Korea made intensive use of different technologies ...
connectivity, Covid, covid-19, Internet Of Things, iot, Libelium, Meshlium, Pandemic, router, Scanner, Sensor
As we know, a new pandemic has been spreading rapidly worldwide since December 2019. Currently, there are more than five million people infected with Covid-19 worldwide, according to official data. It is known that countries like China and South Korea made intensive use of different technologies such as artificial intelligence, big data, drones, IoT sensors, etc. – to tackle and face the problem. As a result, other countries are also using IoT technology to minimize the impact of the health crisis and to ensure compliance with preventive measures against the pandemic. A perfect example of this is the IoT Meshlium Scanner sensor that, thanks to its motion sensors, transforms the way to control the movement of people and vehicles in cities during the state of emergency. You may also like: Internet of Things (IoT): Management of More Efficient, Safe and Connected Fleets  What is Meshlium Scanner?Meshlium Scanner is an IoT sensor that allows you to monitor the movements and behavior of people within a specific area. The sensor can detect any device that works with Wi-Fi or Bluetooth interfaces, allowing it to work correctly with cell phones, smartphones, laptops, etc.How could Meshlium Scanner help curb the expansion of COVID-19? Detects and warns the movements of people and vehicles in specific areas. The sensor is active 24 hours in real time, avoiding irresponsible practices during the state of emergencySet alerts for excess flow of people.Generate evolutionary charts of the movement of people and vehicles.You can estimate the trends of higher movement based on the circulation charts. This is why the Internet of Things (IoT) can provide us with a regularization system or early warning to stop the spread of Covid-19. The technology for detecting people and vehicle traffic using Meshlium Scanner is a good tool for this, even for the security forces to establish controls in the areas where they are needed. It is clear that we are going to a different reality and that we have to equip our companies, cities and ourselves with technology. Do you want more information about the features of the Meshlium Scanner? Find it here
Comcast Business and Masergy SPIFF
Comcast Business and Masergy 1X Masergy Solutions SPIF
1X, Comcast, Comcast Business, Incentive, Masergy, SPIF
Comcast Business and Masergy SPIFF
Comcast Business and Masergy 3X Security SPIF
3X, Comcast, Comcast Business, Incentive, Masergy, security, SPIF
Comcast Business and Masergy SPIFF
Comcast Business and Masergy Ethernet Solutions SPIF
Comcast, Comcast Business, connectivity, ethernet, Incentive, Masergy, SPIF
Comcast Business and Masergy Partner Resource
Comcast Business and Masergy Indirect Territory Maps
Comcast Business eBook
Comcast Business Internet
Comcast Business Internet offers download speeds up to 1Gbps, which means less time waiting and more time being productive. Plus, it’s backed with 24x7 Comcast Business support. An Internet service with new and innovative business solutions designed to help you work smarter and more ...
Cable, Comcast, Internet
Comcast Business Internet offers download speeds up to 1Gbps, which means less time waiting and more time being productive. Plus, it’s backed with 24x7 Comcast Business support. An Internet service with new and innovative business solutions designed to help you work smarter and more efficiently. It’s no wonder that more-and-more businesses are equipping their employees with the speed and reliability of Comcast Business Internet.
AireSpring eBook
Commodity Systems, Inc. Financial Data Services Case Study
The staff at CSI were using an on-premise system to serve their vast customer base. Each time their system required an upgrade, CSI was forced to buy an entire new system and have it brought to their facilities. Thus, CSI’s staff had to routinely reconfigure, reprogram, and reinstall their phone ...
hosted pbx, Ip Pbx, Ring Central, Virtual PBX, Vonage
The staff at CSI were using an on-premise system to serve their vast customerbase. Each time their system required an upgrade, CSI was forced to buy an entirenew system and have it brought to their facilities. Thus, CSI’s staff had to routinelyreconfigure, reprogram, and reinstall their phone system when the previous hardwarebecame outdated. For CTO Eric Jaffe, it was beneficial to have the system localizedso that he could retain control over the company’s communications. However, itultimately proved difficult to make simple changes on the fly. CSI’s challenges spanned beyond the impracticality of having an on-premise PBXsystem. In addition to difficulties with the technology, CSI experienced poor customerservice and resistant billing personnel at their previous telecommunications serviceprovider. “In one instance, we were charged for a week of service that we didn’treceive,” Jaffe recalls, “and yet it took us two years to ultimately resolve the billingdispute.” Jaffe and the staff at CSI were distracted from focusing on their business goals whilemanaging an outdated communications system and constantly negotiating with adifficult provider. Tired of struggling with their phone system, CSI decided to shop fora new provider that could deliver a seamless transition from their on-premise modelto a cloud-based system. A communications consultant recommended AireSpring,and in the summer of 2016, CSI replaced their on-premise PBX with AireSpring’sAirePBX Cloud Business Phone System.
8x8 Video
Communications Solutions for Health Care
Communications Solutions for Healthcare Healthcare professionals rely on 8x8 to enrich patient and provider experiences with one cloud communications platform. Watch this video to learn more. Transforming healthcare experiences with modern communications Healthcare ...
8x8, Care, ccaas, Chat, cloud, Collaboration, communications, Compliant, Contact Center, Customer Experience, Doctor, Experience, Health, Healthcare, Hipaa, mobile, Modern, Patients, Primary, Providers, security, Social, ucaas, Video, Voice, Voip
Communications   Solutions for Healthcare Healthcare professionals rely on 8x8 to enrich patient and provider experiences with one cloud communications platform. Watch this video to learn more. Transforming healthcare experiences with modern communications Healthcare professionals must be able to provide care that combines digital and physical interactions that meet rapidly evolving expectations, while keeping sensitive interactions and data safe. How do you provide outstanding experiences that allow patients and providers to connect without sacrificing security or breaking the bank? With 8x8’s HIPPA-compliant, cloud-based communications that integrate voice, messaging, video conferencing and contact center on one secure system of engagement.
Granite Telecommunications eBook
Company Achieves $1.35B Goal in Annualized Revenue
Granite Awards $1.35k Bonuses to All Teammates Company Achieves $1.35B Goal in Annualized Revenue November 14, 2017 08:54 AM Eastern Standard Time QUINCY, Mass.--( BUSINESS WIRE )--Granite Telecommunications, LLC, a provider of communications solutions to businesses and governmental ...
Bonus, Employees, Revenue, Revenue Growth, Telecom, telecommunications
Granite Awards $1.35k Bonuses to All Teammates Company Achieves $1.35B Goal in Annualized Revenue November 14, 2017 08:54 AM Eastern Standard Time QUINCY, Mass.--(BUSINESS WIRE)--Granite Telecommunications, LLC, a provider of communications solutions to businesses and governmental agencies, announced today that it surpassed its 2017 fiscal goal of $1.35 billion in annualized revenue. In recognition of the hard work and commitment from its teammates in achieving those goals, the company will issue $1,350 bonus payments to them in advance of the upcoming holiday season. “We have the best people out there working with us at Granite and it shows in what we deliver to our customers”Tweet this The continued strong growth in Granite’s revenues stems from continued increasing demand for Granite’s data, wireless and managed services as well as continued demand for Granite’s traditional voice offerings. Last quarter, Granite announced that it was one of just a handful of service providers picked to supply $50 billion worth of next generation voice and data products to governmental agencies over the next 15 years. In 2017, Granite opened a new office in Philadelphia, PA, tripled its office space in Providence, RI, and is now opening an office in Washington, D.C. Granite has hired more than 400 employees already in 2017 and has over 250 job openings that the company is looking to fill. 2017 marks the seventh consecutive year that Granite has achieved goals of $100 million or more in annualized revenue growth. “We have the best people out there working with us at Granite and it shows in what we deliver to our customers,” said Rob Hale, President & CEO of Granite. “I’m delighted to reward our teammates for their accomplishments because without them none of this would be possible.” About Granite Granite provides voice, data and other related communications products and services to multi-location businesses and governmental agencies throughout the United States and Canada. Granite furnishes services to more than two-thirds of the Fortune 100 companies in the United States, and 1.5 million voice and data lines under management. Granite employs over 1,800 people at the company’s headquarters in Quincy, MA, and offices in Atlanta, GA, Chicago, IL, Dallas, TX, New York, NY, Orlando, FL, Philadelphia, PA, Providence, RI and West Palm Beach, FL. For more information, visit www.granitenet.com. Contacts Granite Telecommunications, LLC Jeremy Robison, 617-845-4027
Televergence eBook
Contact Center Sell Sheet
Call Center, Contact Center, Telecomunications
China Telecom eBook
Content Delivery Networks (CDN) Battlecard
China Telecom CDN Services Battlecard
Cdn, China, Content Delivery
China Telecom CDN Services Battlecard
Convergia Video
Convergia Business Continuity Backup
backup, Business Continuity, cloud, Recovery
Convergia Article
Convergia Cloud Voice for Microsoft Teams and the benefits of being in the Cloud
Convergia Cloud Voice for Microsoft Team s is a workspace designed to optimize communication and foster collaboration between the work teams of an organization. The platform has become the central tool for intelligent communications in Office 365 thanks to the unification of multiple applications ...
cloud, connectivity, Microsoft, Microsoft Teams, Micrososft Teams, PSTN, PSTN Connectivity, Teams
Convergia Cloud Voice for Microsoft Teams is a workspace designed to optimize communication and foster collaboration between the work teams of an organization. The platform has become the central tool for intelligent communications in Office 365 thanks to the unification of multiple applications and collaborative functions within the same space. The gradual implementation and expansion of Convergia Cloud Voice for Microsoft Teams brings a number of benefits for companies. Here we tell you about some of the most important: • Call control and PBX capabilities in Office 365 One of the main functions of Microsoft Teams is the Voice in the Cloud or Cloud Voice that it has, which provides switching center capabilities (PBX), which will allow you to have a more avant-garde communication. The telephone system that gives you your Office 365 subscription allows you to support call management features such as hold, forwarding transfer and voicemail. By properly replacing your local telephony hardware, your company’s employees can obtain complete call control from any device. •Simplify your company’s communications management The Convergia Cloud Voice platform for Microsoft Teams will optimize communication between the different work teams of your company with functions such as messaging, online meetings, calls and conferences. By having a centralized administration of immediate communication and connectivity, your collaborators will increase your productivity, make your collaboration much more effective and can improve joint decision making and task planning. •Accessibility anywhere in the world Cloud Voice for Microsoft Teams has options to connect the telephone system to the public switched telephone (RTC) network, which gives users the ability to make calls to and from anywhere in the world. Its great global coverage allows instantaneously to connect collaborators from different headquarters of your organization and, expand your communication by integrating members outside your company to your meetings or calls. There is no doubt that having a platform like Convergia Cloud Voice for Microsoft Teams in your company will bring you a great number of benefits; especially in regards to its communication functions in the Cloud. Your telephone system located in the Cloud will connect your organization, significantly improve collaboration processes and increase the productivity of all your employees.
Convergia Article
Convergia Cloud Voice Webex Contact Center: a Complete Collaboration Solution for your Company
Convergia Cloud Voice Webex Contact Center: a Complete Collaboration Solution for your Company Today we are experiencing radical changes in our daily routines due to the advance of the COVID-19 pandemic, forcing many people around the world to work remotely. Not forgetting the added ...
Cloud Voice, Collaboration, connectivity, Contact Center, Voice, WebEx, Webex Contact Center
Convergia Cloud Voice Webex Contact Center: a Complete Collaboration Solution for your Company Today we are experiencing radical changes in our daily routines due to the advance of the COVID-19 pandemic, forcing many people around the world to work remotely. Not forgetting the added pressure on IT and Security teams working to support an increasing number of workers and mobile devices. In this situation, many people are choosing to benefit from collaborative platforms or tools that offer video conferencing, audio conferencing, secure file sharing, chats and instant messaging. In addition, for remote customer services, platforms such as CCV Webex Contact Center is the ideal solution to maintain a high quality of service with clients. What is Convergia Cloud Voice Webex Contact Center? CCV Webex Contact Center is an Omni-channel communication platform that provides interactions through the call channel, email, and chats from a UC unified communications environment in the cloud, allowing for the improvement of operational efficiency and cost reduction. This tool can improve customer experience and optimize performance with its dynamic and predictive analysis. Through this platform which stores data and records in the cloud, clients can work anywhere in the world and at any time. In this way, CCV Webex Contact Center is the perfect tool for those who work remotely or from home. What are the functionalities that CCV Webex Contact Center offers when you purchase it? Direct the right call to the right agentVideo and Audio conferencesCloud data analytics that helps you learn more about your customersShare files and documents securely from anywhere in the worldCall assistant: transcripts and note-takingCRM integrationsOptimization of personnel Also, our CCV Webex Contact Center solution will provide your company with countless benefits such as: Collaborative teams: Agents are more productive when they have the tools, resources, and customer stories they need.Omnichannel Management: All interactions such as voice, email, and chat are unified, thereby providing a perfect experience for clients.Cloud Contact Center: The Cloud Contact Center gives you improved agility, flexibility, scalability, security, capital efficiency, innovation, and customer success We can assure clients that CCV Webex Contact Center solution is a complete and easy-to-use collaborative tool for remote work. It will also provide to clients the innovation, flexibility, and agility of the cloud with the global security and scalability that identifies Convergia.
Convergia Video
Convergia Columbia!
cloud, Columbia, connectivity, Data & Security, Pan-America, PanAmerican, Voice
Convergia Product Literature
Convergia Professional Service Partners
cloud, iot, Microsoft, Microsoft 365, Microsoft Dynamics, Microsoft Dynamics 365, Microsoft Modern Workplace, SoftSwitch, Telephony Communication, Voip
Convergia eBook
Convergia Video
When you partner with Convergia, you can focus on your core business, while we provide you with complete communications management and a differentiated customer experience at very competitive pricing.
data, hardware, International, Internet, mpls, Networking, Voice
When you partner with Convergia, you can focus on your core business, while we provide you with complete communications management and a differentiated customer experience at very competitive pricing.
Convergia Webinar (Recorded)
Convergia Voice: Expand your business into the Pan-American Market
3CX, BroadCloud, cisco, CISCO BroadCloud, CISCO Webex Calling, connectivity, Microsoft, Microsoft Teams, MS Teams, Pan-American, Teams, telephony, Voice, Webex Calling
Convergia Webinar (Recorded)
Convergia Voice: Expand your business into the Pan-American Market
3CX, AWS, Azure, cisco, Cisco WebEx, CISCO Webex Calling, cloud, Cloud Connectivity, connectivity, Direct Routing, Google Cloud, Microsoft Azure, Microsoft Teams, MS Teams, Multicloud, Oracle, PSTN, PSTN Connectivity, SAP, Teaems, Telecom, telephony, ucaas, unified communications, Voice, Voip, WebEx, Webex Calling
Ecessa Case Study
Core Networks Case Study
Healthcare, Networking, SD-WAN
Convergia Article
Corporate Internet: What features should an enterprise router have?
Today, thanks to business and home routers, we can schedule video conferences, attend online seminars, buy items in virtual markets, play online games, etc. This device is usually working 24 hours a day, 7 days a week and with a generally considerable workload. Thus, when there is a bad ...
backup, connectivity, CxC Router, Failover, Internet Of Things, iot, router, wireless, Wireless Backup, Wireless Connectivity
Today, thanks to business and home routers, we can schedule video conferences, attend online seminars, buy items in virtual markets, play online games, etc. This device is usually working 24 hours a day, 7 days a week and with a generally considerable workload. Thus, when there is a bad connection, the company usually attributes the problem to the provider of the service. However, sometimes the quality of the router is overlooked. It is very important to know the main characteristics that a good business router must have in order to provide an optimal service to your company. In the following article we want to share with you the most important things to consider: 1. Business Router vs. Home Router Generally, small businesses use home routers that provide internet to all their computers within a small office space. However, we must bear in mind that these routers only offer basic functionalities and little protection against cyber attacks, so they are not recommended for business use. An enterprise router, on the other hand, allows you to provide internet to more than a dozen computers and other devices. In addition, it provides greater security and speed for your work and daily activities. 2. VPN and Firewall servers for Secure and Remote Connectivity Another important feature to consider is VPN servers. But what are VPN servers? This is a network technology used to connect one or more computers to a private network in a reliable way, via the Internet. In this way, a router with a VPN server supports remote connections so that users working from home can securely access the business network. Likewise, to improve the security and protection of your company, the router must have an enterprise-grade firewall, since it establishes effective measures for blocking information. This computer device also prevents virus infections or external attacks from computers to hack into a network and steal all your information. 3. Routers with SIM slots; an important point! Sometimes, your connection may fail for several hours, resulting in “dead hours” with little to no productivity. Hence, it is essential to have a backup network (SIM CARD), which solves these problems, providing you with high speed and very secure internet instantly. These are some of the features that a good business router should have. Did you know that Convergia’s CxC Router has all of these features and many more? WRITE TO US for more information.
Granite Telecommunications SPIFF
Cost Containment SPIFF
Granite, hosted, Sip, Spiff
Granite Telecommunications Case Study
COVID-19 Success Story - Banking
Swift and Efficient 3-Day Wireless Deployment
Case Study
Swift and Efficient 3-Day Wireless Deployment
Granite Telecommunications Case Study
COVID-19 Success Story - Hospitality
Granite's winning deal due to company value!
Case Study
Granite's winning deal due to company value! 
Granite Telecommunications Case Study
COVID-19 Success Story - Manufacturing
Quick SIP Trunks Addition During COVID-19 Outbreak
Case Study
Quick SIP Trunks Addition During COVID-19 Outbreak
Granite Telecommunications Case Study
COVID-19 Success Story - Transportation
Migrating POTS Lines And Centralizing Billing
Case Study
Migrating POTS Lines And Centralizing Billing
Granite Telecommunications Case Study
COVID-19 Success Story - Transportation
Effective Provisioning Process And Customer Support
Case Study
Effective Provisioning Process And Customer Support
Lumen Technologies Data Sheet
Customer Premises Equipment (CPE)
CPE, Lumen
Granite Telecommunications Video
CV Talks with Granite
https://www.youtube.com/watch?v=PKpMVnxLpk8
Channel Partners, Channel Vision Magazine, Granite CHannels, Interview, Video
https://www.youtube.com/watch?v=PKpMVnxLpk8
Granite Telecommunications Video
CV TV talks with Granite
https://www.youtube.com/watch?v=LNk5dKrb7Js
Channel Partners, Channelvision Magazing, Granite CHannels, Interview, Video
https://www.youtube.com/watch?v=LNk5dKrb7Js
Convergia Product Literature
CxC 3CX
3CX, cloud, Cloud IP-PBX, Cloud Voice, hosted pbx, HPBX, Ip Pbx, Pan-America, telephony, Voice
Convergia Product Literature
CxC 3CX FoIP
3CX, cloud, cloud fax, Fax, Fax Over Ip, Foip, telephony, ucaas, unified communications, Voice, Voice Over Ip, Voip
Convergia Product Literature
CxC App Factory
App Factory, cloud, Cloud Managed, cloud platform, Digital Transformation, Enterprise IoT, Industrial IoT, Internet Of Things, iot, Smart App, Smart Apps, Wireless Connectivity
Convergia Product Literature
CxC Cloud
Azure, Azure Business Continuity, Azure Migration, Business Continuity, cloud, Cloud Connectivity, Cloud Professional Services, Colo, Colocation, Colocation Cloud, Microsoft, Microsoft Azure, Migration, Professional Services
Convergia Product Literature
CxC Cloud Fax
cloud, cloud fax, Fax, Ring Central, Ringcentral, telephony, ucaas, unified communications, Voice, Voice Over Ip, Voip
Convergia Product Literature
CxC CoLo Cloud
cloud, Cloud Connectivity, Colo, Colocation, Colocation Cloud, data center, Europe, latam, Latin America, mpls, MPLS Network, multinational, Telefonica
Convergia Product Literature
CxC Edge Netgate
connectivity, Content Filter, CPE, CPE Router, Failover, Firewall, Load Balancer, network, router, Static IP, vpn, VPN Server, wireless, Wireless Connectivity, Wirline
Convergia Product Literature
CxC Flex Direct
AWS, Azure, cloud, Cloud Connectivity, connectivity, Google Cloud, Lower Latency, Microsoft Azure, mpls, Oracle, Pan-America, Points Of Presence, Pop, SAP, security, VPLS
Convergia Product Literature
CxC Flex Dynamic
AWS, Azure, cloud, Cloud Connectivity, connectivity, Google Cloud, Lower Latency, Microsoft Azure, Oracle, Pan-America, Points Of Presence, Pop, SAP, security, vpn
Convergia Product Literature
CxC Flex Megaport Cloud Router
Azure, BFD, Bgp, Bidirectional Forwarding Detection, Border Gateway Protocol, cloud, connectivity, Google API, Google Cloud, Hybrid Cloud, IBM Cloud, International, Last Mile, Latency, Layer 3, Layer 3 Connectivity, Megaport, Multi Exit Discriminator, Multicloud, Oracle Cloud, router, SAP, Sdn, Software Defined Network, Virtual Cross Connect, wireline
Convergia Product Literature
CxC Flex Megaport Virtual Edge
cloud, Cloud Connectivity, connectivity, CSP, Megaport, Network Function Virtualization, NFV
Convergia Product Literature
CxC Flex Multicloud
Azure, cloud, connectivity, data, Domestic, Google Cloud, IBM Cloud, International, Last Mile, Last Mile Loop, Latency, Megaport, Microsoft, Microsoft Azure, Multicloud, Oracle Cloud, SAP, wireline
Convergia Product Literature
CxC Full Service Monitoring and Management
Alarms, connectivity, iot, Management, Platform, Real Time Monitoring, Watchdog
Convergia Product Literature
CxC Hybrid SD-WAN
cisco, CISCO VIPTELA, Hybrid SD-WAN, Hybrid SDWAN, mpls, Ngena, SD-WAN, Sdwan
Convergia Product Literature
CxC IP Phones
3CX, Cisco WebEx, ip, Ip Phones, Microsoft Teams, Teams, telephony, ucaas, unified communications, Voice, Voice For Teams, Voice Over Ip, Voip, WebEx, Webex Calling
Convergia Product Literature
CxC Market Partner Marketplace
Branding, Co-marketing, Market Partner, Marketplace
Convergia Product Literature
CxC Microsoft 365 Backup
Acronis, backup, Backup Office, Business Continuity, Microsoft, Microsoft 365, Microsoft 365 Backup
Convergia Product Literature
CxC Open VPN Cloud
cloud, connectivity, DNS Servers, Firewall, network, Static IP, vpn
Convergia Product Literature
CxC Router
connectivity, Failover, Pan-America, Primary Failover, router, wireless, Wireless Connectivity
Convergia Article
CxC ROUTER: Will your Company Survive without the Internet?
The Internet is an essential company tool that provides countless benefits such as flexibility and connectivity to customers, as well as a sense of comfort. But what if the internet connection failed right in the middle of an important business deal? What if it failed during a backup of company ...
connectivity, CxC Router, router, Wireless Backup
The Internet is an essential company tool that provides countless benefits such as flexibility and connectivity to customers, as well as a sense of comfort. But what if the internet connection failed right in the middle of an important business deal? What if it failed during a backup of company data? How much time, resources money will be lost? All these issues can be avoided while ensuring business continuity through Convergia's Wireless Backup Network. You may also like: CxC SIM CARD: Connectivity anywhere in the world Why should your company switch to Convergia's CxC Router | Wirless Backup Solution? Network RedundancyWith a wireless connection your company can seamlessly and immediately switch from a disrupted wired connection to an always-on, high-speed, low-cost standby connection, that is activated if the primary connection fails. Low Monthly FeesWithout a secure connection, lost productivity and increased costs will happen unexpectedly and unnecessarily. No Hardware PurchaseWired solutions offer very little improvement over time. Wired cables are subject to environmental risks and potential damage from weather, accidents and other factors. PCI/HIPPA CompliantPCI compliance is at risk during outages, and therefore vital information may be at risk, in addition to the loss of critical in-transit data, forced rollbacks disablements, and resyncing. Thus, the Convergia's CxC Router provides an IoT connectivity support solution for wireless networks and devices that will solve your connectivity problems and, therefore, improve the productivity and performance of your collaborators. Likewise, you will not have to worry about your information, it will be secure in our network. Learn more about the CxC Router solution and how Convergia can help you improve connectivity and security within your organization by clicking here.
Convergia Product Literature
CxC Secure SD-WAN
cloud, connectivity, Fortinet, mpls, SD-WAN, Sdwan, security, Voip, wan, Web Security
Convergia Product Literature
CxC SIM Business Wireless Broadband
4g, 5G, broadband, connectivity, lte, Pan-America, Sim, SIM Card, SIM Connectivity, wireless, Wireless Broadband, Wireless Connectivity
Convergia Video
CxC SIM card Connectivity
connectivity, CxC, CxCSIM, Internet Of Things, iot, Optimize, Sim
Convergia Article
CxC SIM CARD: Connectivity anywhere in the world
Imagine a cell phone without a SIM card is the same as a car without a key, it really wouldn't work. Starting from this we can say that SIM, are smart cards that are used in phones providing us access to be able to use them. Thus, for a device to use the mobile network, it is necessary to have a ...
connectivity, CxC SIM, Sim, SIM Card
Imagine a cell phone without a SIM card is the same as a car without a key, it really wouldn't work. Starting from this we can say that SIM, are smart cards that are used in phones providing us access to be able to use them. Thus, for a device to use the mobile network, it is necessary to have a SIM. When a cell phone line is activated, the service provider joins the phone number to the SIM card, allowing you to make, receive calls and access especially mobile data. What does the Convergia SIM Card offer you? Connectivity, with more than 700 global cell phone operators, intelligent network selection and auto-recovery. Enjoying a strong and secure connection in all countries. In addition, Convergia offers you a single SIM operator portal Multi operator. A SIM fully designed to work with large cellular operators through any 3G, 4G, LTE, NB, IoT, LTE-M network. An administration platform WatchdogAlarm with use and any rule you can create.SIM lockCreate rules to control SIM with specific devices.Competitive advantages Global coverage SIM card at local ratesConvergia API connectivity accelerates the integration of the SIM life cycleA multicarrier Administration portalNo roaming chargesLife cycle management platform to control, inspect and order everythingEasy SIM inventory controlSecure connectivityBenefits Secure Multi-NetworkOur intelligent CxC SIM will select the safest and best quality network, with the ability to change networks for better connection quality.Best local ratesWe negotiate with the operators so that you don't have to do it and we deliver the billing in your local currency.Personalized coverageWe have access to multiple operators around the world, having access wherever you are.Learn more about our CxC SIM CARD solution and improve the connectivity of your network in a safe and quality way, by clicking here.
Convergia Webinar (Recorded)
CxC SIM Connectivity
connectivity, Internet Of Things, iot, Life Cycle Management, Platform, Sim, SIM Card
Convergia Product Literature
CxC SIM IoT Solutions
4g, 5G, broadband, connectivity, Internet Of Things, iot, lte, Pan-America, Sim, SIM Card, SIM Connectivity, wireless, Wireless Broadband, Wireless Connectivity
Convergia Product Literature
CxC SIP Trunking
Did, Direct Inward Dialing, PSTN, Public Switched Telephone Networks, Sip, SIP Channels, SIP Trunk, sip trunking, telephony, ucaas, unified communications, Voice, Voice Over Ip, Voip
Convergia Product Literature
CxC Smart Agriculture
Agriculture, connectivity, Conservation, Crop Management, Internet Of Things, iot, IP65, Resource Management, Smart Agriculture, Smart Sensors, Smart Technology, Solar Power, Wireless Connectivity
Convergia Product Literature
CxC Smart Asset
Asset, Asset Tracking, connectivity, Gps, Internet Of Things, iot, Sensors, Smart Sensors, Smart Tracking, Tracking
Convergia Product Literature
CxC Smart Building
Air Quality, connectivity, Conservation, Distech, Eco Friendly, Internet Of Things, iot, IP65, Lighting Control, Resource Management, Room Control, Smart Building, Smart Cities, Smart Lighting, Smart Parking, Smart Sensors, Smart Technology, Solar Power, Waste Management, Wireless Connectivity
Convergia Product Literature
CxC Smart Environment
Air Quality, connectivity, Conservation, Eco Friendly, Internet Of Things, iot, IP65, Resource Management, Smart Cities, Smart Lighting, Smart Parking, Smart Sensors, Smart Technology, Solar Power, Waste Management, Wireless Connectivity
Convergia Product Literature
CxC Smart Lighting
Bluetooth Mesh, connectivity, Internet Of Things, iot, Light Sensor, Lighting, Multisensor, Sensors, Smart Lighting, Smart Technology
Convergia Product Literature
CxC Smart Water
connectivity, Conservation, Internet Of Things, iot, IP65, Resource Management, Smart Sensors, Smart Technology, Smart Water, Solar Power, Water Quality, Water Resource Management, Wireless Connectivity
Convergia Product Literature
CxC SMS
10 Digit Long Code (10DLC ), 10DLC, A2P, Application To Person (A2P), Bulk Recipient Upload, Platform Portal Management, sms, telephony, Toll Free, Vanity Short Codes, Voice
Convergia Product Literature
CxC SoftSwitch
connectivity, Did, PSTN, Sip, SIP Channel, SIP Trunk, SoftSwitch, telephony, ucaas, unified communications, Voice, Voice Over Ip, Voip
Convergia Product Literature
CxC Teams
Auto Attendant, Call Recording, cloud, connectivity, Direct Routing, Microsoft, Microsoft Teams, PSTN, ucaas, unified communications, Voice
Convergia Product Literature
CxC Teams- Direct Routing
connectivity, Direct Routing, Microsoft, MS Teams, Pan-America, PSTN, PSTN Connectivity, Teams, telephony, Voice
Convergia Product Literature
CxC Virtual SIM Hotspot
connectivity, Hotspot, Pan-America, Sim, SIM Hotspot, Virtual, Virtual SIM, wireless
Convergia Product Literature
CxC Webex
cisco, cloud, Cloud Pbx, Ip Pbx, Phone System, Remote, Remote Work, telephony, Voice, WebEx, Webex Calling
Convergia Product Literature
CxC Wireless
4g, 5G, connectivity, Coverage, Data Plans, Primary Connection, Primary Connectivity, Sim, SIM Card, wireless, Wireless Connectivity
Convergia Product Literature
CxC Wireline
connectivity, data, Domestic, International, Last Mile, Last Mile Loop, SD-WAN, wireline
Insights Article
Cybersecurity & Data Privacy Trends in 2020
From the article: "Cybersecurity continues to be the number one “external concern” for American CEOs, regardless of their industry. That’s because the number of cyberattacks is increasing every year --with hackers attempting to break into a computer “every 39 seconds on average.” ...
2020, Cyberseurity, Data Privacy, Tech Trends
From the article:"Cybersecurity continues to be the number one “external concern” for American CEOs, regardless of their industry. That’s because the number of cyberattacks is increasing every year --with hackers attempting to break into a computer “every 39 seconds on average.” 2020 promises to be the year when several cybersecurity trends converge. Companies will continue to increase their cybersecurity budgets in order to thwart malicious actors and respond to recent data privacy legislation in Europe and parts of the United States.
Convergia Article
Cybersecurity in a time of crisis
Almost all aspects of what we used to call normal, including how we conduct business or live our personal lives, are consistently and swiftly changing because of the COVID-19 pandemic. Amidst of the ever-changing situation, and as we focus on critical issues like public health, the world’s ...
connectivity, Cybersecurity, data, Internet, mpls, SD-WAN, security, Wifi
Almost all aspects of what we used to call normal, including how we conduct business or live our personal lives, are consistently and swiftly changing because of the COVID-19 pandemic. Amidst of the ever-changing situation, and as we focus on critical issues like public health, the world’s economy, and business continuity, it is only natural that we lose focus on other areas that quite important, namely cybersecurity Probably you heard terms like “Zoombombing”, which is the name given to security breaches that lead to disruptive intrusions on the now-famous Zoom™ videoconferencing platform. But, that is just one token of a much larger issue that is growing exponentially since the pandemic. You may also like: Reducing Telecom costs while increasing productivity In cybersecurity jargon, the situation can be described as “a significant increase of cyberattacks due to the expansion of the attack surface and the acceleration of new vectors of attack”; allow me to translate. If we forgo the fancy jargon, we are saying that now we have to protect more points of potential access (attack surface) from an increasing number of types of attack (attack vectors). I will get back to this assertion. So, the question remains, why the sudden increase. At first glance, it could seem counterintuitive; let’s elaborate a bit. The pandemic caused (and in many cases keeps doing it) major lockdowns, business disruptions, temporary and permanent closures, etc. So, it will seem to stand to reason that with fewer businesses operating at standard capacity, the number of cyberattacks should be proportionally reduced, except that we know for a fact that the reality shows quite the opposite. To understand this phenomenon, we need to analyze what happened and what was the reaction of most companies in the face of the crisis. Overnight, most countries were facing a mandatory, or at least a strong recommendation to stay at home, which in turn forced companies to devise ways to all the sudden accommodate an unprecedented, even unthinkable, number of employees that needed to work from home. We all should agree that nobody in IT or Telecom could have predicted or planned to have 80% or more of the workforce working remotely. The systems, including available bandwidth, security appliances, etc. were not designed to sustain that level of workload. In a pre-crisis scenario, most companies had some degree of remote working, usually the “road warriors,” but that amounted only to a fraction of the total workforce. Furthermore, the persons authorized to work remotely were either equipped with company-issued controlled devices (e.g., smartphone, mobile Wi-Fi hotspot, laptop, hardware token generators, etc.), or if the company allowed to do BYOD (Bring Your Own Device), those devices were subject to strictly enforced security policies. In jargon terms, the attack surface was well-known, limited, and controlled. When the crisis stroke companies were forced to improvise and, reluctantly but certainly, relax their “security posture” (jargon for the overall readiness to withstand or mitigate attacks). Devices that were not prepared to be operating outside a controlled environment (i.e., the corporate LAN) were allowed to be used in unknown environments; many workers were permitted to BYOD but without enforcing security policies. Unless you are into cybersecurity, the chances are that security at home is just a password for the Wi-Fi (and if you have kids, it’s probably something quite easy to remember) and the default configuration that your ISP put into the modem/router that connects you to the Internet. More to the point, of all the devices connected to your Wi-Fi (the ones you know and the ones you do not), many of them could be highly vulnerable and be used to attack and gain unauthorized access to your home network. Exploits (more jargon; an exploit is a type of attack that has a successful implementation; in other words, it works in a real-life scenario, not just in theory) like “krack” (https://en.wikipedia.org/wiki/KRACK) and more recently “kr00k”, both used bugs on the implementation of the WPA2 (Wi-Fi Protected Access version 2) protocol that encrypts the Wi-Fi traffic. With kr00k alone, the estimation of affected devices was in the billions. The good news is that a fix for most devices exists, and many vendors already applied it. Now, if you think that nobody will mess up with your Wi-Fi because even within your house, you can barely get a decent signal, so the attacker will have to be sitting in your living room to do any harm, think again. Probably you never heard about “War Driving” or “War Walking.” Simply put, take a hacker, add a serving of hardware, a pinch of software, and a car just for good measure, and you have a mobile Wi-Fi password cracker that roams the city cracking and storing Wi-Fi passwords; replace the car with a backpack and voila, the same effect. And if you think that this is troublesome, now add a cheap readily available drone to the recipe, and you have a remotely controlled device suitable for wide-area surveillance and hacking that is quite hard to detect. I will leave it up to you to research about WASP (Wi-Fi Aerial Surveillance Platform) and Project Cuckoo. Therefore, we can conclude that most homes do not qualify as a secure environment. It is worth noting that even if you have a strong VPN (Virtual Private Network) running on the company’s laptop (to secure your connection to the company systems), and even if you are using hardware generated tokens, that alone does not guarantee that other compromised devices within the same network (your home Wi-Fi) can be used by “cyber actors” (jargon for hackers) to remotely take control of your laptop and piggyback your secure connection to the company. Back to the original assertion; now we can appreciate why and how the attack surface has grown several times fold; no longer do companies have to worry only about the security of their main offices, branches, and road warriors; but rather, they also have to rethink their whole security posture to include the homes of the personnel working remotely. The combination of o broader surface attack, with the increased use of unsecured devices and networks, was like a Christmas present for most hackers. Hence the increased number of attacks. If you do not think this is serious enough, maybe the official FBI warning will change your mind. “The FBI advises you to carefully consider the applications you or your organization uses for telework applications, including video conferencing software and voice over Internet Protocol (VOIP) conference call systems. Telework software comprises a variety of tools that enable users to remotely access organizational applications, resources, and shared files. The COVID-19 pandemic has led to a spike in businesses teleworking to communicate and share information over the internet. With this knowledge, malicious cyber actors are looking for ways to exploit telework software vulnerabilities in order to obtain sensitive information, eavesdrop on conference calls or virtual meetings, or conduct other malicious activities [emphasis added].” – Alert I-040120-PSA FBI (IC3) (30-Mar-2020) Securing the “Work From Home” is quite a challenge, but it is not impossible. A combination of antivirus, antimalware, firewalls, VPNs, and more recently, SD-WAN does help. In fact, SD-WAN can play a significant role. Most tend to think of SD-WAN in terms of a complicated and expensive platform that can connect main offices, branches, etc. However, SD-WAN can be as simple as small, inexpensive devices that can be shipped to the homes we need to protect and then configured and managed remotely. As an additional benefit, SD-WAN at home can transparently aggregate a second broadband Internet service or a Wireless 4G/LTE connection, effectively increasing the bandwidth available for demanding applications like video conferencing, screen sharing, etc. Now your kids can keep squeezing every megabit out of your home Internet connection streaming to their heart’s content, and you will still be able to hold that important video conference in a more secure way and without freezing up. For more about the benefits of SD-WAN, you can check the recorded version of my Webinar, “Reducing your Telecom Cost while Increasing productivity,” here:  Dante Passalacqua VP of Technology at Convergia Inc
Convergia Article
Cybersecurity: Companies are the Main Victims of Cyber-Attacks
Cybersecurity: Companies are the Main Victims of Cyber-Attacks December 16, 2020 The pandemic has not only represented a challenge in health and economic terms but has also increased the number of cyber threats directed at companies , making the role of cybersecurity more relevant than ...
backup, connectivity, Cybersecurity, data, Failover, Safety, SD-WAN, security
Cybersecurity: Companies are the Main Victims of Cyber-Attacks December 16, 2020 The pandemic has not only represented a challenge in health and economic terms but has also increased the number of cyber threats directed at companies, making the role of cybersecurity more relevant than ever. Cyber-crooks are taking advantage of these uncertain times to launch digital attacks on companies of all sectors and sizes. These attacks can represent a serious blow to any business, especially in economic and credibility terms, as a data leak can cause a company to lose the trust of its customers. You may also like: Cybersecurity in times of crisis 1. Cybersecurity on the rise As we have already mentioned, the pandemic – coupled with the spread of teleworking – is significantly increasing cybersecurity gaps in companies. This is mentioned in the Digital Trust Survey 2021 report, prepared by PwC based on the opinions of 3,249 managers and technology managers in companies around the world. The report also reveals that, in this context, and despite the difficult situation from a business point of view, companies are betting on increasing their investments in cybersecurity and increasing their teams. According to the study, 55% of those that were interviewed plan to increase their cybersecurity budgets in 2021, thus making a leap in the use of digital technologies. 2. What are the most common cyber-attacks? The report also explains the most common cyber-attacks that companies can suffer, take note! – Attacks targeting cloud services – The “ransomware”(encryption of company data) – Disruptive attacks on critical business areas In terms of impact, respondents estimate that attacks targeting their cloud services along with ransomware are the ones that can potentially have the most negative effect on businesses. 3. The role of telecommunications Faced with this scenario, companies require experts who can advise and support them to increase their cybersecurity. Convergia and FatPipe have ideal SD-WAN (Software-Defined Wide Area Network) solutions for every company size and with countless benefits such as cost savings, better productivity, optimized network, 24/7 support by people for people, and of course, the best protection against any cyber-attack. In addition, you will get the support of a company, with a solid Pan-American presence and experience in the Telecommunications and Technology market for more than 20 years
Lumen Technologies Data Sheet
Data Access Accelerator
Data Access Accelerator
Lumen Technologies Data Sheet
DDoS Hyper
DDOS, DDoS Hyper, Digital Buying Experience, security
GTT Data Sheet
DDoS Mitigation
Cybersecurity, DDOS, GTT, Managed Security, Networking, security
Lumen Technologies Data Sheet
DDoS Mitigation
DDOS, DDoS Mitigation, DDoS Protection
Lumen Technologies White Paper
DDoS: A Changing Attack Landscape Requires a Modernized Strategy
DDOS, Lumen Solutions, security, Whitepaper
Ecessa Case Study
Delaware Valley Floral Group Case Study
If your customer can't tolerate outages, this case study is for them.
Case Study, Networking, Retail, SD-WAN
If your customer can't tolerate outages, this case study is for them. 
Ecessa Case Study
Delaware Valley Floral Group Case Study
Case Study, Networking, Retail, SD-WAN
8x8 Data Sheet
Demand Generation Resources for 8x8 Partners
When it comes to prospective buyers and lead conversion rates, quality counts. Grow your pipeline performance, register more deals and drive increased revenue with demand generation tools and resources for 8x8 partners. From account-based marketing to ready-to-execute campaigns and social assets to ...
8x8, Campaigns, Case Study, ccaas, Chat, cloud, communications, Contact Center, Data Sheet, Demand Gen, Generation, Infographic, Leads, Reviews, Rfp, ROI, ucaas, unified communications, Video, Video Conferencing, Videos, Voice, Webinars, White Paper
When it comes to prospective buyers and lead conversion rates, quality counts. Grow your pipeline performance, register more deals and drive increased revenue with demand generation tools and resources for 8x8 partners. From account-based marketing to ready-to-execute campaigns and social assets to creative customer engagement events, our demand generation initiatives help target stakeholders with messaging that resonates and moves them through their decision journey.View the attached PDF for demand generation resources for 8x8 partners. 
Windstream Enterprise eBook
Dental Partner Win
Download this Partner WIN to see how Virtual Telecomm and Windstream Enterprise secured $1.45M SD-WAN upsell to the largest group of privately-owned, doctor-run dental practices in the United States
partner, Win
Download this Partner WIN to see how Virtual Telecomm and Windstream Enterprisesecured $1.45M SD-WAN upsell to the largest group of privately-owned, doctor-run dental practices in the United States
Convergia Webinar (Recorded)
Deploying Express Route in Pan-America
Azure, Azure Express Route, cloud, Express Route, latam, Microsoft, Microsoft Azure, Pan-America
Convergia Webinar (Recorded)
Designing the new leadership in Covid times
Covid, covid-19, Leadership, Stanford
Evolve IP Battle Card
Desktop as a Service (DaaS) Vendor Comparison Matrix
Compare virtual desktop providers using the 2022 Desktop as a Service (DaaS) Competitor Matrix and see why Evolve IP is the work-anywhere, virtual desktop solution your team needs to grow. Real-time audio and video 24x7x365 US-based support from MS Gold-Certified Experts Universal user ...
Cloud Desktop, Daas, Desktop As A Service, Remote Desktop, VDI, Virtual Desktop
Compare virtual desktop providers using the 2022 Desktop as a Service (DaaS) Competitor Matrix and see why Evolve IP is the work-anywhere, virtual desktop solution your team needs to grow. Real-time audio and video24x7x365 US-based support from MS Gold-Certified Experts Universal user experiences anywhere, at any time, on any device99.999% uptimeVMware’s #1 multi-tenant DaaS provider in the USNoted in every Gartner DaaS Market Guide since inception
Lumen Technologies Data Sheet
DIA (Internet Services)
Dia, Internet Services
Convergia Video
Digi EX15 Cellular Extender
backup, connectivity, CxC Router, LTE Speed, router, wireless, Wireless Backup, Wireless Connectivity
Convergia Webinar (Recorded)
Digital Transformation
connectivity, Digital Transformation, latam, Pan-American, Telarus, Use Case, Webinar, wireless, Wireless Connectivity
Convergia Video
Disaster Recovery
Azure, backup, cloud, disaster recovery, Microsoft, Migration
GTT Case Study
Distrelec Increases Supply Chain Efficiency and Visibility For Its Customers with GTT
GTT, Hybrid WAN, Managed Security, managed services, Professional Services, sip trunking
Windstream Enterprise Brochure
Diverse Connect Brochure
Guaranteed connectivity for all your critical applications
Diverse Connect
Guaranteed connectivity for all your critical applications
Windstream Enterprise Data Sheet
Diverse Connect Infographic: It's Not Game Over
Business Continuity, Diverse Connect, Downtime, Outage
Comcast Business and Masergy Case Study
Dole Case Study: SD Network Service
AireSpring SPIFF
Double Spiff on Wireless WAN & POTS Replacement
AireSpring Pays Double Spiff on Wireless WAN and POTS Replacement through June 30, 2023.
Pots, Pots Replacement, wireless, WWAN
AireSpring Pays Double Spiff on Wireless WAN and POTS Replacement through June 30, 2023.
Windstream Enterprise Promotion
Double Your Bandwidth Promo Flyer
Renew any eligible Windstream Enterprise service and double your current bandwidth at no additional cost. Download brochure for more details.
Bandwidth, Promo
Renew any eligible Windstream Enterprise service and double your current bandwidth at no additional cost. Download brochure for more details.
China Telecom eBook
Douglas Dynamics, Inc. Case Study
Douglas Dynamics, headquartered in Milwaukee, is North America's premier manufacturer and know for its innovative high-quality products that help its customers in North America, Europe, and China increase efficiency, productivity and profitability. For several years, the company struggled with ...
Case Study, connectivity, Douglas Dynamics, Global, Global Internet, International, mpls, pops, Private Data Network
Douglas Dynamics, headquartered in Milwaukee, is North America's premier manufacturer and know for its innovative high-quality products that help its customers in North America, Europe, and China increase efficiency, productivity and profitability. For several years, the company struggled with inconsistent and often unreliable Internet connections in China, experiencing high levels of latency and packet loss. China Telecom America’s vast network of Points-of-Presence (PoPs) within the United States and throughout China made it possible to efficiently use a private MPLS data network that can reliably connect Douglas Dynamics’ Beijing location with its headquarters in Milwaukee. Consistent levels of service and reliable connections across continents have been critical to Douglas Dynamics’ success. Their partnership with China Telecom Americas enables performance that allows the company to focus on continuous improvement and innovation.
Windstream Enterprise White Paper
Driving Customer Engagement
How Secure WiFi can give retailers a competitive in-store edge.
Customer Engagement, Secure Wifi, Wifi
How Secure WiFi can give retailers a competitive in-store edge.
Ecessa Case Study
Dunmore Case Study
Case Study, Networking, SD-WAN
Ecessa Case Study
Dunmore Case Study
Case Study, Networking, SD-WAN
Windstream Enterprise Brochure
Dynamic IP Brochure
Get flexible, scalable and reliable VoIP
Dynamic IP, Voip
Get flexible, scalable and reliable VoIP
AireSpring eBook
Earn a 200% SPIFF on Toll Free Usage
AireSpring's Mission Critical Toll Free Voice Service offers unparalleled toll free network reliability and resiliency, while providing advanced tools for efficiently and cost-effectively managing voice traffic, all at a lower cost than any other carrier.
long distance, Sip, Toll Free, Toll Free Voice, Wholesale Voice
AireSpring's Mission Critical Toll Free Voice Service offers unparalleled toll free network reliability and resiliency, while providing advanced tools for efficiently and cost-effectively managing voice traffic, all at a lower cost than any other carrier.
Ecessa Data Sheet
Ecessa Edge Data Sheet
Data Sheet, Edge, Firewall, Networking, NGFW, SD-WAN
Ecessa Data Sheet
Ecessa Edge Data Sheet
Data Sheet, Networking, SD-WAN
Ecessa Webinar (Recorded)
Ecessa Educational Webinar Part One
Networking, SD-WAN, Training, Webinar
Ecessa Webinar (Recorded)
Ecessa Educational Webinar Part Three
Case Studies, Networking, SD-WAN, Webinar
Ecessa Webinar (Recorded)
Ecessa Educational Webinar Part Three
Case Studies, Networking, SD-WAN, Webinar
Ecessa Product Literature
Ecessa Firewall Overview
Firewall, NGFW
Ecessa Data Sheet
Ecessa Insight Management Data Sheet
Ecessa Insight is a web-based management portal that makes monitoring and managing Ecessa devices simple, anytime, from anywhere.
Data Management, Data Sheet, Networking, SD-WAN
Ecessa Insight is a web-based management portal that makes monitoring and managing Ecessa devices simple, anytime, from anywhere. 
Ecessa Data Sheet
Ecessa Insight Management Data Sheet
Data Management, Data Sheet, Networking, SD-WAN
Ecessa Data Sheet
Ecessa PowerLink Data Sheet
Failover, Firewall, Load Balancer, Networking, NGFW, SD-WAN
Ecessa Data Sheet
Ecessa PowerLink Data Sheet
Networking, SD-WAN
Ecessa Data Sheet
Ecessa SD-WAN and Failover Products
A quick guide to Ecessa SD-WAN and Failover products with case study links. Product comparison chart helps you and your clients select the Ecessa family that is right for their business needs.
Ecessa Edge, Failover, PowerLink, Sdwan, WANworX
A quick guide to Ecessa SD-WAN and Failover products with case study links. Product comparison chart helps you and your clients select the Ecessa family that is right for their business needs.
Ecessa Webinar (Recorded)
Ecessa SD-WAN Webinar - Part 1: SD-WAN in 2019
In part one of this three-part series for Ecessa partners, CEO Mike Siegler comments on the current state of SD-WAN, market trends fueling the adoption of SD-WAN (like hosted VoIP, cloud apps and more), advantages of the Ecessa approach and products, where SD-WAN fits in a technology reseller's ...
Ecessa, Sdwan
In part one of this three-part series for Ecessa partners, CEO Mike Siegler comments on the current state of SD-WAN, market trends fueling the adoption of SD-WAN (like hosted VoIP, cloud apps and more), advantages of the Ecessa approach and products, where SD-WAN fits in a technology reseller's portfolio, and fields audience questions.
Ecessa Webinar (Recorded)
Ecessa SD-WAN Webinar - Part 1: SD-WAN in 2019
In part one of this three-part series for Ecessa partners, CEO Mike Siegler comments on the current state of SD-WAN, market trends fueling the adoption of SD-WAN (like hosted VoIP, cloud apps and more), advantages of the Ecessa approach and products, where SD-WAN fits in a technology reseller's ...
Ecessa, Sdwan
In part one of this three-part series for Ecessa partners, CEO Mike Siegler comments on the current state of SD-WAN, market trends fueling the adoption of SD-WAN (like hosted VoIP, cloud apps and more), advantages of the Ecessa approach and products, where SD-WAN fits in a technology reseller's portfolio, and fields audience questions.
Ecessa Webinar (Recorded)
Ecessa SD-WAN Webinar - Part 2: SD-WAN Value Propositions
Part 2 of Ecessa's 2019 Partner webinar series on SD-WAN features value propositions for channel partners and their clients. Great tutorial for telecom agents and network technology sales teams.
Ecessa, Sdwan
Part 2 of Ecessa's 2019 Partner webinar series on SD-WAN features value propositions for channel partners and their clients. Great tutorial for telecom agents and network technology sales teams.
Ecessa Webinar (Recorded)
Ecessa SD-WAN Webinar - Part 2: SD-WAN Value Propositions
Part 2 of Ecessa's 2019 Partner webinar series on SD-WAN features value propositions for channel partners and their clients. Great tutorial for telecom agents and network technology sales teams.
Ecessa, Sdwan
Part 2 of Ecessa's 2019 Partner webinar series on SD-WAN features value propositions for channel partners and their clients. Great tutorial for telecom agents and network technology sales teams.
Ecessa Video
Ecessa SD-WAN Webinar - Part 3: Use Cases and Selling Tips
In Part 3 of the 2019 channel partner webinar series, Ecessa CEO Mike Siegler illustrates the benefits of SD-WAN technology through real customer stories. He also recommends selling tips to qualify and close more SD-WAN sales.
Ecessa, Sdwan, Webinar
In Part 3 of the 2019 channel partner webinar series, Ecessa CEO Mike Siegler illustrates the benefits of SD-WAN technology through real customer stories. He also recommends selling tips to qualify and close more SD-WAN sales.
Ecessa Article
Ecessa Technology Brief: Proving the value of SD-WAN
Ecessa measured the performance of a customer's individual communication links and the resulting performance of the SD-WAN network. The results prove the value of SD-WAN.
Ecessa, SD-WAN, Sdwan, Technology Report
Ecessa measured the performance of a customer's individual communication links and the resulting performance of the SD-WAN network. The results prove the value of SD-WAN.
Ecessa Data Sheet
Ecessa Virtual Instance
Networking, SD-WAN, Virtual
Ecessa Data Sheet
Ecessa WANworX Data Sheet
Build a more secure SD-WAN environment with Ecessa WANworX and NGFW.
Data Sheet, Firewall, Networking, NGFW, SD-WAN, WANworX
Build a more secure SD-WAN environment with Ecessa WANworX and NGFW. 
Ecessa Data Sheet
Ecessa WANworX Data Sheet - Full Detail
Includes network diagrams to show where WANworX fits in and detailed specifications chart.
Datasheet, Networking, SD-WAN
Includes network diagrams to show where WANworX fits in and detailed specifications chart.
Ecessa Data Sheet
Ecessa WANworX Data Sheet - Overview
Data Sheet, Networking, SD-WAN
Ecessa Data Sheet
Ecessa WANworX Virtual Instance
Networking, SD-WAN, Virtual
Ecessa Webinar (Recorded)
Ecessa Webinar - Industry Trends and Selling Tips
Networking, SD-WAN, Webinar
Ecessa Webinar (Recorded)
Ecessa Webinar - Industry Trends and Selling Tips
Networking, SD-WAN, Webinar
Lumen Technologies Data Sheet
Edge Bare Metal
Bare Metal, Edge, Edge Solution, Lumen
Lumen Technologies Data Sheet
Edge Computing
cloud, Edge, Edge Computing, Edge Solutions
Lumen Technologies Brochure
Edge Computing Solutions
Edge, Lumen, Solutions
Lumen Technologies Data Sheet
Edge Private Cloud
cloud, Edge, Edge Solutions, Private Cloud
Lumen Technologies Data Sheet
Edge VM
Edge, Edge Solutions, Edge VM
China Telecom White Paper
Effective Solutions for China International Networks
This whitepaper will enable our sales managers and business partners to identify, qualify and guide their customers into effective solutions for international networks in and out of China. Many of our existing and potential customers do not have the background and current information needed to ...
Apac, Effective Solutions For China, International Networks, White Paper
This whitepaper will enable our sales managers and business partners to identify, qualify and guide their customers into effective solutions for international networks in and out of China. Many of our existing and potential customers do not have the background and current information needed to understand how to build networks that support their business operations with China. 
Ecessa Case Study
Egan Case Study
Case Study, Engineering, Networking, SD-WAN
Ecessa Case Study
Egan Case Study
Case Study, Engineering, Networking, SD-WAN
BullsEye Telecom Case Study
El Pollo Loco Case Study
BullsEye provides El Pollo Loco with a solution that increased productivity, decreased costs and improved customer communication.
Case Study, El Pollo Loco, Quick Serve, Restaurants
BullsEye provides El Pollo Loco with a solution that increased productivity, decreased costs and improved customer communication.
China Telecom Product Literature
Elastic Connect Platform (ECP)
China Telecom’s Elastic Connect Platform (ECP) is an global interconnection service for multi-cloud enterprises looking for secure and reliable cloud-to-cloud, and data center to cloud with dedicated layer 2 or layer 3 connectivity. ECP is a pre-provsioned service using CT’s global SDN-based ...
Global, Interconnection, Multi-Cloud, Software
China Telecom’s Elastic Connect Platform (ECP) is an global interconnection service for multi-cloud enterprises looking for secure and reliable cloud-to-cloud, and data center to cloud with dedicated layer 2 or layer 3 connectivity. ECP is a pre-provsioned service using CT’s global SDN-based Data Center Interconnection (DCI) backbone network (AS 36678) along with APIs and integrations to leading cloud service providers (CSPs) inside and outside of Mainland China.
Lumen Technologies White Paper
Eliminating IT Sprawl
It, Lumen
Lumen Technologies Data Sheet
Encrypted Wavelength
Encrypted, Lumen, Wavelength
Lumen Technologies Data Sheet
Encrypted Wavelength for Healthcare Services
Encrypted Wavelength, Healthcare
GTT Case Study
Endress+Hauser Improves IT Operation Efficiency With GTT Managed SD-WAN
GTT, Managed SD-WAN, Professional Services
PGi Partners White Paper
Enterprise Video Distribution
Companies continue to embrace video communications driven by consumer’s daily interaction with online video services and social media. Enterprise collaboration tools and webcasting services, such as GlobalMeet Webcast also encourage video usage. This increase in video consumption poses a serious ...
Enterprise Video, White Paper
Companies continue to embrace video communications driven by consumer’s daily interaction with online video services and social media. Enterprise collaboration tools and webcasting services, such as GlobalMeet Webcast also encourage video usage. This increase in video consumption poses a serious challenge to corporate networks where bandwidth availability is often limited and unable to meet the crushing demand required by video streaming. As the need for high-definition, 4k and augmented reality video in the workplace increases, this problem will continue to grow.
Granite Telecommunications Podcast
Episode 7: Granite Channels
https://soundcloud.com/granite...
Channels, Granite, Podcast, telecommunications
https://soundcloud.com/granite...
Windstream Enterprise Brochure
Ethernet Internet Fact Sheet
A faster, more reliable solution Unlike cable Internet shared access lines, dedicated Ethernet Internet from Windstream Enterprise ensures traffic jams are bypassed. For businesses that depend on Internet at peak times, cable Internet is a risk because your business is always competing for ...
ethernet, Internet
A faster, more reliable solution Unlike cable Internet shared access lines, dedicated Ethernet Internet from Windstream Enterprise ensures traffic jams are bypassed. For businesses that depend on Internet at peak times, cable Internet is a risk because your business is always competing for bandwidth with other cable customers. Download this Fact Sheet to learn more.
China Telecom eBook
Ethernet Private Line
China Telecom Americas offers a suite of fully-managed Ethernet-based network services that is developed specifically to address the rapidly evolving network performance requirements of both carrier and enterprise customers. Backed by China Telecom’s high-performance and wide-coverage ...
EPL, ethernet, Ethernet Private Line, Global, IEPL, International Private Line, P2P, private line, VPL
China Telecom Americas offers a suite of fully-managed Ethernet-based network services that is developed specifically to address the rapidly evolving network performance requirements of both carrier and enterprise customers. Backed by China Telecom’s high-performance and wide-coverage transmission network, China Telecom’s International Ethernet Private Line (IEPL) service adopts the Ethernet-over-SDH technologies to enable point-to-point or point-to-multipoint communications by providing customers with long-distance/cross-border IEPL services with access rates ranging from 2M to 1,000M. In addition, our IEPL services are MEF9 and MEF14-certified based on the network resources of China Telecom and our network of global partners.
China Telecom eBook
Ethernet Private Line Battlecard
China Telecom Ethernet Private Line Battlecard
China, EPL, ethernet, Ethernet Private Line, Global Ethernet, P2P
China Telecom Ethernet Private Line Battlecard
Lumen Technologies Data Sheet
Ethernet Services E-Line and E-LAN
E-LAN, E-Line, ethernet
GTT Video
EtherVision is GTT's client facing portal for managing your services and your account.
EtherVision is GTT's client facing portal for managing your services and your account. Watch the video and discover how EtherVision enhances every facet of your GTT service experience. For more information about GTT Communications, visit gtt.net . Watch the brief demo here: ...
EtherVision, GTT, Portal
EtherVision is GTT's client facing portal for managing your services and your account. Watch the video and discover how EtherVision enhances every facet of your GTT service experience. For more information about GTT Communications, visit gtt.net. Watch the brief demo here: https://vimeo.com/811289515
Evolve IP Partner Resource
Evolve IP 2022 Partner Playbook
Being a trusted advisor to your clients today requires more than a background in just any one area. Technologies are converging, and your customers want to buy them together from one trusted source. Evolve IP's 2022 Partner Playbook guides you through the business conversation that you need to have ...
Partner Playbook
Being a trusted advisor to your clients today requires more than a background in just any one area. Technologies are converging, and your customers want to buy them together from one trusted source. Evolve IP's 2022 Partner Playbook guides you through the business conversation that you need to have in order to access a larger portion of your clients’ IT spend. Qualify the products that you are comfortable with and engage suppliers on the others, and together we’ll enhance your value to your clients, which will increase your access to their IT spend, which will maximize your income.
Evolve IP Data Sheet
Evolve Teams Enterprise Voice
Microsoft Teams
Windstream Enterprise Promotion
Extend and Win Renewal SPIFF
Earn SPIFF for as-is renewals through the WE Connect Partners portal while maintaining your base revenue. Credits for these ‘as-is’ renewal offers will not result in a residual chargeback. Download Fact Sheet for more information
Incentive, Offer, Renewal
Earn SPIFF for as-is renewals through the WE Connect Partners portal while maintaining your base revenue. Credits for these ‘as-is’ renewal offers will not result in a residual chargeback. Download Fact Sheet for more information
Lumen Technologies Data Sheet
Fiber+
Fiber+, Internet, Networking
Lumen Technologies Brochure
Fiber+ Enterprise
enterprise, Fiber+, Lumen
Convergia Article
Five Reasons Your Company should Implement Convergia Cloud Voice 3CX
In the accelerated world of business in which we live, companies need to be more agile and offer a higher quality customer service quickly and profitably. More and more companies are leaving traditional desk work environments due to the greater number of employees working outside the office, ...
3CX, cloud, connectivity, hosted, hosted pbx, HPBX, Pbx, unified communications, Voice
In the accelerated world of business in which we live, companies need to be more agile and offer a higher quality customer service quickly and profitably. More and more companies are leaving traditional desk work environments due to the greater number of employees working outside the office, whether traveling anywhere in the world, at home or between different offices or branches. In these dynamic work environments, companies need to be able to communicate internally and with their customers anytime, anywhere. In this way, unified communication can help those companies that need to be in contact with their businesses from anywhere in the world and at any time, provided they have an internet connection. Why use Convergia Cloud Voice 3CX Unified Communications – CCV 3CX UC? There are numerous advantages and reasons why you should implement the CCV 3CX UC collaborative work solution, here we leave you the first 5: Our customers can choose how they want to access their hosted PBX from: the 3CX mobile application, the web browser, the desktop application or the desk phone. In this way, they can keep up with their businesses from anywhere in the world as long as they have an Internet connection.The solution is hosted in the cloud, therefore, our client does not need to worry about configuring the functions or updating the telephone system, Convergia will be in charge of the administration of the telephone system for the client.Quick installation: Easily install desk phones simply by connecting the phone to the network.Smart call: if a user is absent or busy, you can choose to have the call diverted to a different location depending on the status of your extension.CRM Integration: If a customer requires features such as call queues, call recording, Office 365 and CRM software integration, then you can pay more to gain access to those functions. CCV 3CX UC, these are some reasons why you should have this solution to help in the management of collaborative work in your company. Only in Convergia you will find the latest connectivity, Voice, Cloud and Data & Security solutions fully customizable to your organization and with the best after sales service. Learn more about all our connectivity and security solutions within your organization by clicking here
Insights Article
Five Tech Trends That Will Define Manufacturing in 2019
From the article: "It is perhaps an understatement to suggest that 2018 has been marred by uncertainty – from the lingering unpredictability of Brexit to wider global geopolitical incidents – and 2019 looks to offer much of the same. Despite this, the pace of technological change in the UK ...
Insights, Manufacturing, Tech Trends, Vertical Markets
From the article:"It is perhaps an understatement to suggest that 2018 has been marred by uncertainty – from the lingering unpredictability of Brexit to wider global geopolitical incidents – and 2019 looks to offer much of the same. Despite this, the pace of technological change in the UK has continued mostly unabated and British manufacturers have been tasked to grapple the short-term events whilst harnessing new technology to digitally transform."These five trends are predicted to define intelligent manufacturing in 2019.
Windstream Enterprise Data Sheet
Fixed Wireless Fact Sheet
Windstream Enterprise Fixed Wireless Protect your network from wireline outages and get more redundancy vs. fiber, copper, coax or cable. Find out more in this fact sheet on Windstream Enterprise Fixed Wireless, available in more than 50 markets nationwide or learn more on our Fixed ...
Diversity, Fixed Wireless, network
Windstream Enterprise Fixed Wireless Protect your network from wireline outages and get more redundancy vs. fiber, copper, coax or cable.  Find out more in this fact sheet on Windstream Enterprise Fixed Wireless, available in more than 50 markets nationwide or learn more on our Fixed Wireless solutions page. 
Windstream Enterprise Brochure
Fixed Wireless Infographic: Decision Tree
Fixed Wireless
Windstream Enterprise Case Study
Fixed Wireless: Tennessee Titans Case Study
Fixed Wireless, lan, MPLS VPN
TPx Promotion
Flyer: Q1 Quad Promotion
As workplaces continue to undergo a metamorphosis, leverage this opportunity to make more money with this Q1 2021 promo. These special offers will help your customers and prospects bridge the months until we turn the corner — and beyond. This Q1 promo flyer details the current promotional ...
Endpoints, Free, Managed Security, msp, MSSP, network, Promo, security, uc, ucaas
As workplaces continue to undergo a metamorphosis, leverage this opportunity to make more money with this Q1 2021 promo. These special offers will help your customers and prospects bridge the months until we turn the corner — and beyond.  This Q1 promo flyer details the current promotional offerings. If you have any questions, contact your Channel Manager.  Happy selling! The TPx Channel Team
Windstream Enterprise Promotion
Free Cloud Connect Promo Flyer
Renew any eligible Windstream Enterprise solution and receive free* Cloud Connect service up to 500 Mbps, for highly secure, reliable access to your cloud ecosystem. Download brochure for more details.
Cloud Connect, Promo
Renew any eligible Windstream Enterprise solution and receive free* Cloud Connect service up to 500 Mbps, for highly secure, reliable access to your cloud ecosystem. Download brochure for more details.
Windstream Enterprise Promotion
Free DDoS Promo Flyer
Renew your Windstream Enterprise Internet service and receive complimentary Distributed Denial of Service (DDoS) Assurance Service to keep your network protected and secure. Download brochure for more info.
DDOS, Promo
Renew your Windstream Enterprise Internet service and receive complimentary Distributed Denial of Service (DDoS) Assurance Service to keep your network protected and secure. Download brochure for more info.
Windstream Enterprise Promotion
Free Fixed Wireless Promo Flyer
Renew any eligible Windstream Enterprise service—Internet Access, MPLS or Switched Ethernet—and receive 50% off* a diverse Fixed Wireless circuit. Download brochure for more details.
Fixed Wireless, Promo
Renew any eligible Windstream Enterprise service—Internet Access, MPLS or Switched Ethernet—and receive 50% off* a diverse Fixed Wireless circuit. Download brochure for more details.
Windstream Enterprise Promotion
Free Professional Services Promo Flyer
Replace your outdated technology with cloud-based services from Windstream Enterprise and receive free* Professional Services support—such as design, installation and integration of services—to help you seamlessly transform and future-proof your business. Download brochure for more details.
Professional Services, Promo
Replace your outdated technology with cloud-based services from Windstream Enterprise and receive free* Professional Services support—such as design, installation and integration of services—to help you seamlessly transform and future-proof your business. Download brochure for more details.
Fusion Connect Partner Resource
Fusion Connect Channel Map
Fusion Connect Data Sheet
Fusion Connect Service Guarantee
Fusion Connect eBook
Fusion Wins $250,000 Contact Center Agreement
Recently Acquired TFB's Contact Center Software Solves Communications Challenges of Major West Coast County Government NEW YORK, N.Y., April 20, 2016 -- Fusion (NASDAQ: FSNN) , a leading provider of cloud services, announced today that it won a $250,000 contract to provide an advanced contact ...
Cloud Contact Center - Call Center
Recently Acquired TFB's Contact Center Software Solves Communications Challenges of Major West Coast County GovernmentNEW YORK, N.Y., April 20, 2016 -- Fusion (NASDAQ: FSNN), a leading provider of cloud services, announced today that it won a $250,000 contract to provide an advanced contact center solution to support the social services division of a major West Coast county government. The contract was won in partnership with an international IT solutions provider and systems integrator. The partner, which has been collaborating with Fusion's recently acquired TFB on delivering leading edge contact center solutions for more than twenty years, cited TFB's open architecture, standards-based technology and extensive suite of customized and user-configurable features for its selection."The government agency had serious challenges managing the peaks and valleys of call volumes in its day to day operations, and needed a solution that would drive significant cost and productivity efficiencies while improving service for its clients. In response, we delivered automated as well as scheduled callback, giving clients choices on how they wish to be contacted, and greater control over their experience with the agency," said Russell P. Markman, Fusion's President of Business Services. "This is Fusion's first implementation following our recent acquisition of TFB, and we are pleased to deliver a solution that will improve communications for this agency which delivers critical services to the population in its area."Fusion's contact center solution is fully redundant, with failover safeguards built in, allowing the agency to continue to provide call routing, queuing and distribution functionality to serve its clients even in the event of natural or other disaster. Call recording is an integral part of the solution as well, required to ensure successful outcomes, and to provide an audit trail in the event of incident. Of critical importance to the agency is the solution's user configurable interface for reporting and real-time monitoring, including dynamic filters, extensive permissions, and rules-based alarms, providing cradle to grave reporting across all contact center functions to provide an optimal client experience.
Convergia Case Study
GE Current
Bandwidth, connectivity, data, fiber, International, International Data
Convergia Video
Get the best connectivity
Get the best connectivity
iot, Low Bandwidth, Sdwan, Sim
Get the best connectivity
Convergia Article
Get to know the collaborative tool for every type of business! Microsoft Teams
Before going deeper into the topic, we would like to start the following article by defining what the famous collaborative tool “Microsoft Teams” is and how it works. What is Microsoft Teams? It is a solution that allows all organizations to perform many collaborative tasks such as chatting, ...
Direct Routing, Microsoft, Microsoft Teams, PSTN, Teams, telephony, Voice
Before going deeper into the topic, we would like to start the following article by defining what the famous collaborative tool “Microsoft Teams” is and how it works.What is Microsoft Teams? It is a solution that allows all organizations to perform many collaborative tasks such as chatting, video calls, file sharing and much more remotely. Likewise, Office applications are integrated directly into the platform, so you can use and share files in Word, Excel, PowerPoint and Outlook without leaving it. A collaborative tool for everyone! Microsoft Teams has gained a lot of popularity in a very short time and has quickly gained the trust of all the companies and businesses that have bet on it. Initially, it was focused on the business sector. However, nowadays, it is offered as an alternative to connect with anyone inside or outside your organization. Thus, educational centers and healthcare establishments have also opted for this collaborative tool, allowing them to streamline all their organizational processes and stay connected with their students/patients at all times. Remote classroom! ???? Its role in education was key for many schools to be able to continue with their classes during the months of confinement, fostering a greater sense of normalcy. This collaborative tool allows scheduling meetings, internal chats with school staff, students, creating activities, etc. In this way, a collaborative and learning space is created that reflects the digital transformation with a new educational experience. Collaboration in healthcare centers ???? It is presented as the best option to streamline and simplify the various facets of medical-healthcare work, allowing fluid communication and cooperation with anyone, inside or outside the healthcare organization. In addition, it allows scheduling audio or video meetings from any device (cell phone, tablet, computer, etc.) with other physicians, nurses or administrators. Likewise, this tool creates a unique patient experience thanks to virtual consultations that allow patients to receive medical care through a video call from the comfort of their home, under the same quality standard and maintaining confidentiality protocols. Main Features Now that we know that this collaborative tool can be implemented in any type of business, we want to tell you about its main features: – Video calls with HD audio and video – Private chat, group chats and chat rooms to talk to all members of the organization – The ‘Mention’ function, which calls the attention of other co-workers or the entire room – Enterprise-level security – Comprehensive chat finder – Organizational tools to create task lists and assign them to others – Unified communications In this way, we can ensure that Microsoft Teams will help you collaborate with other members of your team, regardless of the business you are in. This collaborative tool will mark a great digital change in your organization. Are you interested in acquiring it?
Convergia Video
Getting Started – Control Hub Overview Webex Calling
cisco, Cisco WebEx, cloud, Voice, WebEx, Webex Calling
China Telecom eBook
Global Ethernet Battlecard
China Telecom Global Ethernet Services Battlecard
China, EPL, ethernet, Layer 2, Prp, Vll, VPLS
China Telecom Global Ethernet Services Battlecard
China Telecom eBook
Global Infrastructure Map 2018
Take a look at China Telecom's extensive global infrastructure network.
Backbone, Cable System, Global, infrastructure, network, pops
Take a look at China Telecom's extensive global infrastructure network. 
China Telecom eBook
Global Internet
Global Internet Access offers enterprises access to China Telecom ChinaNet, CN2 through BGP-4 or static routing with a variety of access speeds and Internet access technologies. In addition, China Telecom offers tailored information, connection and transmission, business application support and ...
Dia, Internet, IP Access
Global Internet Access offers enterprises access to China Telecom ChinaNet, CN2 through BGP-4 or static routing with a variety of access speeds and Internet access technologies. In addition, China Telecom offers tailored information, connection and transmission, business application support and other services.
China Telecom eBook
Global Internet Battlecard
China Telecom Global Internet Services Battlecard
China Dia, China Internet, China Ipsec, China Transit, China Vpn
China Telecom Global Internet Services Battlecard
China Telecom eBook
Global Wavelength Battlecard
China Telecom Global Wavelength Service Battlecard
China, Dwdm, Optical Transport, OTN, Wavelength
China Telecom Global Wavelength Service Battlecard
PGi Partners Data Sheet
GlobalMeet Webcast Data Sheet
GlobalMeet, Virtual Events, Webcast, Webinar
PGi Partners Data Sheet
GlobalMeet Webcast for Education
Education, GlobalMeet, Online Learning, Virtual Learning, Webcast
PGi Partners Data Sheet
GlobalMeet Webcast for Human Resources
HR, Human Resources, Webcast, Webinar
PGi Partners Data Sheet
GlobalMeet Webcast for Investor Relations
Investor Relations, IR, Online Events, Virtual Events, Webcast
PGi Partners Data Sheet
GlobalMeet Webcast for Marketing Events
GlobalMeet, Marketing, Trade Shows, Virtual Events, Webcast
PGi Partners Video
GlobalMeet Webcast Overview
Webcast
PGi Partners Product Literature
GlobalMeet Webcast with 6Connex Virtual Events & Trade Shows
Virtual Events, Virtual Trade Shows, Webcast
PGi Partners Product Literature
GlobalMeet: The Right-Sized Solutions for the Right Audience
Collaboration, GlobalMeet, Solutions, Webcast
PGi Partners Data Sheet
GlobalMeet® Collaboration
GlobalMeet Collaboration is a feature-rich video conferencing solution that delivers a superior collaboration experience. Users have instant, one-click access to their own simple and intuitive meeting room on any device, anywhere, anytime. Backed by 24/7 multimodal support, GlobalMeet is an ideal ...
GlobalMeet
GlobalMeet Collaboration is a feature-rich video conferencing solution that delivers a superior collaboration experience. Users have instant, one-click access to their own simple and intuitive meeting room on any device, anywhere, anytime. Backed by 24/7 multimodal support, GlobalMeet is an ideal fit for team meetings, customer presentations, training sessions and other everyday collaboration needs.
PGi Partners Article
GlobalMeet® Webcast Doubles Down on Customer Experience as Demand for Virtual Events Shatters Global Records
PGi , a virtual events and meetings company, has launched enhancements to its online events portfolio including GlobalMeet® Webcast and GlobalMeet Operator Assisted to give customers better video broadcasting options, simplified pricing, quicker scheduling and easier participation in virtual ...
GlobalMeet, Operator Assist, Webcast
PGi, a virtual events and meetings company, has launched enhancements to its online events portfolio including GlobalMeet® Webcast and GlobalMeet Operator Assisted to give customers better video broadcasting options, simplified pricing, quicker scheduling and easier participation in virtual events of all sizes.
PGi Partners Slide Presentation
GlobalMeet®  Webcast
GlobalMeet, Sales, Webcast
Windstream Enterprise eBook
Government Communications Technology
Government
Granite Telecommunications White Paper
Granite - SD-WAN Pricing - Fortinet
Fortinet, Granite, Granite Guardian, Guardian, Pricing, SD-WAN
Granite Telecommunications White Paper
Granite - SD-WAN Pricing - Meraki
Granite, Granite Guardian, Guardian, Meraki, Pricing, SD-WAN
Granite Telecommunications White Paper
Granite - SD-WAN Pricing - Velocloud
Granite, Granite Guardian, Guardian, Pricing, SD-WAN, Velocloud
Granite Telecommunications White Paper
Granite - SD-WAN Technology and Vendor Matrix
Fortinet, Granite, Matrix, Meraki, SD-WAN, Technology, Velocloud, Vendor
Granite Telecommunications Video
Granite : The Truth About SD-WAN
Channels, Granite, Sdwan, telecommunications
Granite Telecommunications White Paper
Granite Cloud Center Promo
Calling, cloud, Cloud Contact Center, Expedited Provisioning, Free Training, No Implementation Fee, One Month Free, Work From Home
Granite Telecommunications White Paper
Granite Guardian - Access Remediation Services
Access, Access Remediation Services, Advanced Monitoring, Benefits, Granite, Granite Guardian, Remediation, Services
Granite Telecommunications White Paper
Granite Guardian - LAN Services
Granite, Guardian, Help Desk, lan, LAN Services, Managed, Switched, Voip, Wifi
Granite Telecommunications White Paper
Granite Guardian - Security Services
Cloud Network Firewall, Firewall, Granite, Granite Guardian, Premise Firewall, security, Security Services, Services
Granite Telecommunications White Paper
Granite Guardian - WAN Optimization Services
Granite, Guardian, optimization, Proactive Ticketing, SD WAN, Services, wan
Granite Telecommunications Video
Granite Guardian Monitoring Tool
Granite Guadrian, Guardian, monitoring, telecommunications, Tool
Granite Telecommunications White Paper
Granite Guardian Remote Redundancy
Essential Redundancy, Executive Redundancy, Remote, telecommunications, Wireless Redundancy, Work From Home
Granite Telecommunications eBook
Granite named SmartCEO Boston's Future 50 Awards
http://www.smartceo.com/2016-boston-future-50-gran...
Award, Boston, Telecom
http://www.smartceo.com/2016-boston-future-50-gran...
Granite Telecommunications White Paper
Granite Same Day Soft and Meeting Seats
Basic Features, Cost-effective, Desktop, Granite, Meeting Enhancements, Meeting Seats, mobile, Same Day Soft
Granite Telecommunications eBook
Granite Telecom Partner News
Billing, Channel, Consolidation, Edi, partner, Telecom
Granite Telecommunications Article
Granite Telecom Values Growing Partner Influence
Granite, Growing, Influence, Partners, Telecom, Values
Granite Telecommunications Podcast
Granite's Podcast is Live!
https://soundcloud.com/granite...
Podcast, security, Telecom
https://soundcloud.com/granite...
GTT Case Study
Greenyard Accelerates Its Digital Transformation With GTT
Digital Tranformation, GTT, It, Networking, Sdwan, Sip, sip trunking, Voice
GTT Webinar (Recorded)
GTT & Corero: Build Customer Trust with DDoS Protection
Webinar Replay As a service provider, we have different DDoS protection service options to ensure we can build a solution that is perfect for your client. This flexibility helps you win business and drive new revenue. In this webinar GTT and Corero discuss how to align the right DDoS protection ...
DDOS, security
Webinar Replay As a service provider, we have different DDoS protection service options to ensure we can build a solution that is perfect for your client. This flexibility helps you win business and drive new revenue. In this webinar GTT and Corero discuss how to align the right DDoS protection solution with your clients’ business drivers to ensure a perfect fit for their business. Panelists: Erik Nordquist, Director, Global Managed Security Products, GTT Erik Britt-Webb VP, Strategic Alliances & Channels at Corero.
GTT Brochure
GTT Channel Partner Program Overview
Do what's right for your clients every time. GTT makes it easy with industry leading reach and exceptional flexibility.
Channel, cloud services, Global Tier 1, GTT, network services, Partners, Sdwan
Do what's right for your clients every time. GTT makes it easy with industry leading reach and exceptional flexibility.
GTT Brochure
GTT Corporate Brochure
Broadband Internet, Cloud Networking, Cloud Uc, Colocation, Dia, ethernet, GTT, Internet, Ip Transit, Managed Security, managed services, mpls, Sdwan, sip trunking, uc, VPLS, wan, Wavelengths
GTT Webinar (Recorded)
GTT in 2023 - Making Exceptional Possible
GTT is committed to operational, financial and service excellence. A customer-first philosophy and profit-based operational strategy mean great things for our Channel partners. Channel partner leadership and the president of the Americas region explains what Making Exceptional Possible means for ...
GTT is committed to operational, financial and service excellence. A customer-first philosophy and profit-based operational strategy mean great things for our Channel partners. Channel partner leadership and the president of the Americas region explains what Making Exceptional Possible means for our channel partners. Core solutions like SD-WAN, Managed Services, End-to-end networking and cybersecurity mean larger deals for longer terms.  Don’t miss what’s new at GTT in 2023.
GTT Data Sheet
GTT Professional Services Data Sheet
GTT, Professional Services, Sdwan
GTT Brochure
GTT Uniquely Wraps Partners in Support
Channel Partners, Channel Sales, GTT, Partnerships, Support
GTT Video
GTT's EtherVision Self-Service Client Portal Demo
GTT’s EtherVision client portal provides many features and functions for the management of GTT services, including: • Real-time monitoring and alerts • Dashboard for overall service health • Location performance management • Support ticket management • New service quote and ...
Client Portal, Demo, Video
GTT’s EtherVision client portal provides many features and functions for the management of GTT services, including:• Real-time monitoring and alerts • Dashboard for overall service health • Location performance management • Support ticket management • New service quote and order management • Open order management • Service inventory management • Billing and invoice management
GTT Data Sheet
GTT: Internet Services
Broadband Internet, Dia, GTT, Internet, Ip Transit
GTT Battle Card
GTT: SD-WAN Battle Card
How to sell SD-WAN
Battle Card, GTT, SD-WAN
How to sell SD-WAN
GTT Data Sheet
GTT: SIP Trunking
GTT, Sip
GTT Case Study
GTT’s Global IP Network and SIP Trunking Service Enables Launch of Synamedia, the Largest Global Provider of Video Solutions
Synamedia needed a new network provider to quickly and seamlessly transition its infrastructure. GTT helped transform Synamedia's network to reliably connect all its offices and clients around the globe.
cloud, Cloud Networking, GTT, Teams
Synamedia needed a new network provider to quickly and seamlessly transition its infrastructure. GTT helped transform Synamedia's network to reliably connect all its offices and clients around the globe.
Convergia Video
Have you heard of Libelium?
connectivity, Internet Of Things, iot, Libelium, Sensors
Fusion Connect Case Study
Healthcare Solutions
PGi Partners Webinar (Recorded)
Helping your Customers Maintain Business Continuity in a Time of Crisis
This entire webcast is available by clicking here to register and view, or you may view individual sections below in the four part series. PART ONE: PGi - Business Continuity in a Time of Crisis PGi shares information with its Partner community about how to help their customers with ...
Business Continuity, GlobalMeet, Webcast
This entire webcast is available by clicking here to register and view, or you may view individual sections below in the four part series. PART ONE:  PGi - Business Continuity in a Time of Crisis PGi shares information with its Partner community about how to help their customers with communication services that enable businesses continuity in a time of crisis. PART TWO: GlobalMeet Collab & Webcasting Better Together for PGi Partners PGi's GlobalMeet platform provides Collaboration and Webcasting services which allows customers to have both a day to day collaboration solution and an solution to communication critical information to large audiences. PART THREE:  GlobalMeet Collaboration Overview for PGi Partners GlobalMeet Collaboration seamlessly connects people all over the world whether you are at the office, on your own couch or enjoying a latte at a coffee shop — the possibilities are endless. Free online meeting tools, like screen sharing, VoIP and HD video, are just a click away. PART FOUR: GlobalMeet Webcast Overview for PGi Partners GlobalMeet® Webcast is the global standard for live webcasting and video streaming for enterprise and Fortune™ 500 companies. The cloud-based SaaS webcast platform provides businesses with an easy-to-use, secure and scalable environment to produce high-profile, engaging webcasts for thousands of attendees worldwide.
AireSpring eBook
HGi Technologies Office Solutions Case Study
Before switching to AireSpring, HGi used a premises-based NEC PBX across its three locations. Voice quality was adequate, but the system was inflexible and lacking in robust features. As a modern office solutions company, HGi required a modern office phone system with an advanced set of features ...
hosted pbx, Ip Pbx, Ring Central, Voip, Vonage
Before switching to AireSpring, HGi used a premises-based NEC PBX across its three locations. Voice quality was adequate, but the system was inflexible and lacking in robust features. As a modern office solutions company, HGi required a modern office phone system with an advanced set of features and unified communications capabilities.“Our vision was to have all of our branches function as if they were a single phone system,” said Blake Siemon, Vice President of HGi Technologies. “With our previous system, we could transfer calls between our branches, but it was cumbersome. We were forced to continuously buy multiple phone numbers so that our customers could easily contact their representatives. At one of our locations, we essentially carried an extra employee just to answer the phones because of this limitation.” Not only was HGi Technologies using an outdated system which hindered communications, but they felt they were paying more for less. Seeking a modern business phone system at a reasonable price, they reached out to a communications consultant who recommended AireSpring.“Most of our staff spend time in client’s offices, so the ability to have our phone line ring to our cell through the Accession Mobile app helped maximize our ability to service clients.” - Blake Siemon, Vice President
Convergia Webinar (Recorded)
HISTORICAL & CULTURAL SAGA "The Emotions of America
After Office, Chilee, connectivity, History, HPBX, latam, Pan-American, Webinar
Convergia Webinar (Recorded)
Historical and Cultural Saga “Las Emociones de América"
After Office, chile, History
Convergia Article
Home Office: What is the best collaborative tool for remote work?
Home Office: What is the best collaborative tool for remote work? Despite restrictions imposed due to social distancing during the pandemic, this has not prevented us from continuing to communicate with our colleagues, clients, family, or friends thanks to the collaborative tools that ...
connectivity, Home Office, Microsoft, Microsoft Teams, PSTN, PSTN Connectivity, Teams, Virtual, Work From Home
Home Office: What is the best collaborative tool for remote work? Despite restrictions imposed due to social distancing during the pandemic, this has not prevented us from continuing to communicate with our colleagues, clients, family, or friends thanks to the collaborative tools that technology has brought us. These platforms facilitate the assignment of responsibilities, traceability, and fluid communication, through their various functions such as video calls, file transfer and editing, online seminars, collaboration and much more. Undoubtedly, the question of ‘which collaborative tool is most ideal for companies’ has arisen. We’re currently witnessing a hard-fought competition for superiority between different candidates such as ‘Teams,’ ‘Zoom,’ ‘Google Meet,’ and ‘GoToMeeting.’ However, Microsoft Teams has managed to win the hearts of each of its users, facilitating communication between colleagues, customers, and students. Why is Teams the best collaborative tool? The Teams application offers an entire suite of integrated functionalities to communicate, share ideas and documents. However, it not only offers collaboration but much more: 1. Full customization: One of the best features of the platform is the fast and complete customization of its functions that will allow you to get better organized, increasing your productivity and improving your experience. For example, it allows you to have all the necessary tools without having to leave the application, by adding the applications you need in the Teams tabs. Similarly, you can configure and customize your work teams, ringtones, videoconference wallpapers and much more. 2. Use the platform from different devices! Another advantage is its accessibility from different devices, allowing you to stay connected and accessible at all times and wherever you are. Likewise, you can receive notifications with chat or call alerts, even if you don’t have the application open. 3. Security and privacy ✅ Now, more than ever, we need to be sure that our virtual conversations are private and 100% protected. The collaborative tool has high-security controls and data protection that will keep users safe from cyber attacks. Microsoft Teams is a very complete collaborative tool since it not only allows us to make calls or chat but also gives us the possibility to make videoconferences, live webinars, online document editing and sharing, set tasks, interactive group planners amongst many more. Without a doubt, the platform knew how to conquer its users, thus being the most used collaborative tool and the best for all types of companies. Would you like to know more about its benefits? Click here!
Windstream Enterprise Brochure
Hospitality Virtual PBX Fact Sheet
Purpose-built platform for hoteliers, easily scales to an all-inclusive UCaaS/CCaaS solution
Hospitality, VPBX
Purpose-built platform for hoteliers, easily scales to an all-inclusive UCaaS/CCaaS solution
Insights Article
How Automatic Failover Helps Some Business Avoid Losing $5,600 a Minute
From the article: "It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business owners and executives: without warning the network goes down and takes the phone system with it, along with wireless connected devices including computers, ...
Automatic, Business, Failover, Money, network services, Technology
From the article: "It’s the kind of nightmare scenario that sends chills up and down the spines of even the most unflinching business owners and executives: without warning the network goes down and takes the phone system with it, along with wireless connected devices including computers, laptops, tablets, printers and smartphones." This article discusses the importance of automatic failover to avoid the situation above.
China Telecom eBook
How China Telecom is Transforming Communications
China Telecom offers an impressive global presence with reliable, ultra-low latency network solutions. Read more on how China Telecom is transforming global communications.
China, ChinaNet, cloud, communications, connectivity, Global
China Telecom offers an impressive global presence with reliable, ultra-low latency network solutions. Read more on how China Telecom is transforming global communications. 
Insights Article
How Cloud Technologies Help Insurance Agencies Overcome Challenges
From the article: "According to Deloitte, the insurance industry needs to embrace tech innovations to align its services to customers’ expectations. The cloud adoption in insurance industry is one of the ways in which the industry can embrace innovation." This article highlights some of ...
Agencies, Challenges, cloud, Insurance, Technology
From the article: "According to Deloitte, the insurance industry needs to embrace tech innovations to align its services to customers’ expectations. The cloud adoption in insurance industry is one of the ways in which the industry can embrace innovation." This article highlights some of the problems insurance companies can solve by move to cloud-based solutions.
Convergia Product Literature
How Convergia’s CxC Router Increases Productivity through the use of Primary Wireless Connectivity with Unlimited Data
connectivity, data, Primary Wireless Connectivity, router, Sim, SIM Card, Unlimited, Unlimited Data, wireless, Wireless Connectivity
Ecessa Case Study
How Credit Unions Benefit from Ecessa SD-WAN Solutions
PARDA Federal Credit Union, headquartered in Michigan, upgraded its network with Ecessa secure SD-WAN technology. PARDA uses virtual desktops and VoIP applications in its day-to-day operations, which were performing poorly on their MPLS network due to high latency. The new network configuration, ...
Bank, Credit Union, Finance, Sdwan
PARDA Federal Credit Union, headquartered in Michigan, upgraded its network with Ecessa secure SD-WAN technology. PARDA uses virtual desktops and VoIP applications in its day-to-day operations, which were performing poorly on their MPLS network due to high latency. The new network configuration, using Ecessa's WANworX products, solved the latency issue by providing automatic failover and proactive congestion prevention for its traffic.  Download the case study for details. 
Ecessa Case Study
How Credit Unions Benefit from Ecessa SD-WAN Solutions
PARDA Federal Credit Union, headquartered in Michigan, upgraded its network with Ecessa secure SD-WAN technology. PARDA uses virtual desktops and VoIP applications in its day-to-day operations, which were performing poorly on their MPLS network due to high latency. The new network configuration, ...
Bank, Credit Union, Finance, Sdwan
PARDA Federal Credit Union, headquartered in Michigan, upgraded its network with Ecessa secure SD-WAN technology. PARDA uses virtual desktops and VoIP applications in its day-to-day operations, which were performing poorly on their MPLS network due to high latency. The new network configuration, using Ecessa's WANworX products, solved the latency issue by providing automatic failover and proactive congestion prevention for its traffic. Download the case study for details.
Insights Article
How Lagging WAN Affects Municipalities
From the article: "It’s no secret that IT systems are essential for today’s businesses. But what about government organizations and municipalities? IT and WAN connectivity now plays a larger role than ever when it comes to local governing processes. Cities are harnessing a rising number of ...
Insights, Municipalities, SD-WAN, Vertical Markets, wan
From the article:"It’s no secret that IT systems are essential for today’s businesses. But what about government organizations and municipalities? IT and WAN connectivity now plays a larger role than ever when it comes to local governing processes. Cities are harnessing a rising number of online platforms to carry out critical processes and better service citizens."This article looks at IT usage in municipalities and local government, and how a lagging WAN can impact these systems.
Insights Article
How Retailers Can Use the Network to Drive More Successful Customer Loyalty
From the article: "Retailers typically gain the edge on their competitors when they consistently deliver a superb customer experience. And many retailers’ networks may already be gathering some of the data points that could help them home in on what their customers are truly after, including ...
Analytics, Customer Loyalty, Retail, Vertical Markets
From the article:"Retailers typically gain the edge on their competitors when they consistently deliver a superb customer experience. And many retailers’ networks may already be gathering some of the data points that could help them home in on what their customers are truly after, including repeat versus new visitors, connected visitors, time spent in location, peak in-store traffic and more."This article explains how adding analytics to that data can yield even greater insights. 
Insights Article
How to Overcome Challenges When Deploying New Collaboration Technologies
From the article: "What if there were a tool to help employees complete projects 30 percent faster? And what if that same tool helped reduce email traffic and the number of meetings too? Those are just some of the benefits that businesses are seeing when using collaboration tools, says Wayne ...
Challenges, Collaboration Technology, Technology Trends
From the article:  "What if there were a tool to help employees complete projects 30 percent faster?And what if that same tool helped reduce email traffic and the number of meetings too? Those are just some of the benefits that businesses are seeing when using collaboration tools, says Wayne Kurtzman, research director of social and experiential solutions at market research firm IDC." This article discusses both the challenges and benefits that come with deploying collaboration technology.
Convergia Product Literature
How you can use CxC SIM to power various devices
connectivity, High Speed, MNO, MVNO, Pan-America, Sim, SIM Connectivity, wireless, Wireless Connectivity
Windstream Enterprise Brochure
Hybrid Networking (WAN) Brochure
Hybrid Networking: Scalable network access that evolves with your needs, optimizing cost and performance while laying a foundation for SD-WAN. Download this brochure to learn more.
Hybrid, wan
Hybrid Networking: Scalable network access that evolves with your needs, optimizing cost and performance while laying a foundation for SD-WAN. Download this brochure to learn more.
China Telecom eBook
IDC Services
China Telecom has an extensive global data center presence with more than 300 IDCs located in prime areas in Mainland China and in key overseas markets. Our network includes 20 Tier-IV and more than 90 Tier-III IDCs connected to a reliable and wide range of global private and public data circuits. ...
Colocation, data center, Hosting, IDC, Internet
China Telecom has an extensive global data center presence with more than 300 IDCs located in prime areas in Mainland China and in key overseas markets. Our network includes 20 Tier-IV and more than 90 Tier-III IDCs connected to a reliable and wide range of global private and public data circuits. With comprehensive security measures and one-stop enterprise grade service platform supported by a dedicated service team, customers enjoy secure and scalable data storage solutions.
Insights Article
Importance of Advanced Analytics in Healthcare
From the article: "It is understandable that anyone can feel intimidated by the huge influx of data that keeps flowing through healthcare systems every second of the day. But to draw meaningful insights from it, and use it to treat patients and prevent diseases is a big step in healthcare. This ...
Advanced Analytics, Healthcare, Insights, Vertical Markets
From the article:"It is understandable that anyone can feel intimidated by the huge influx of data that keeps flowing through healthcare systems every second of the day. But to draw meaningful insights from it, and use it to treat patients and prevent diseases is a big step in healthcare. This is what Big Analytics or Advanced Analytics does. The data you receive on your machines is just a jumble of ones and zeros, and you have no use for it unless you can understand what it is trying to convey."This article explains the role of advanced analytics in healthcare.
GTT Case Study
Innovative Manufacturer Ewellix Builds Its Resilient Global Network With GTT
Cloud Connect, Cloud Firewalls, Dia, Manufacturing, mpls, Professional Services, Sdwan
Convergia Product Literature
International Data
data, International Data, local billing, Local Currency, Unified SLA
China Telecom eBook
International Private Leased Circuit (IPLC)
In today's fast-paced digital world, high bandwidth is a necessity. China Telecom Americas' International Private Leased Circuit (IPLC) remains the leading choice among global enterprises requiring international private line services between the Americas and China.
China, Global, IPLC, Private Circuit
In today's fast-paced digital world, high bandwidth is a necessity. China Telecom Americas' International Private Leased Circuit (IPLC) remains the leading choice among global enterprises requiring international private line services between the Americas and China. 
Convergia Podcast
International Telecommunications and Technology on ‘The Wireless Way with Chris Whitaker’
connectivity, International, International Telecommunications, iot, Pan-America, Sim, SIM Card, Technology, Telarus, Telecom, wireless, Wireless Connectivity
Convergia Article
Internet of things (IoT)
connectivity, Internet Of Things, iot, Sim
Convergia Article
Internet of Things (IoT): Management of More Efficient, Safe and Connected Fleets
The Internet of Things (IoT) is undoubtedly one of the great technological innovations within the 4th industrial revolution. This revolution brings to us a connected world, where data management, artificial intelligence, and automation become critical for our business and way of life. You ...
CxC Fleet, Fleet Management, Internet Of Things, iot, Operations
The Internet of Things (IoT) is undoubtedly one of the great technological innovations within the 4th industrial revolution. This revolution brings to us a connected world, where data management, artificial intelligence, and automation become critical for our business and way of life. You make also like:Convergia signs on as Libelium’s Pan-American Value Added Distributor of Advanced IoT Solutions Among the many opportunities offered by IoT, “Fleet Management” plays a very important role in the way this industry can be revolutionized. There are two main components that make the Internet of Things possible: connected devices (eg sensors, terminals) ,and the data generated. When applied to vehicle fleets, route and vehicle management efficiency, as well as instant reaction time in the event of an accident can be revolutionized and improved. Through real-time data management and vehicle information analysis, companies can optimize their established routes, since the IoT anticipates traffic variables, thereby improving travel time and providing alternatives. Therefore, an optimized route increases safety and reduces costs, thus generating operational efficiency. The implementation of IoT in fleet management can provide a lot of benefits for all companies in the sector. The following are some important implementations of Fleet Management: GPS trackingDriving speed measurementAutomatic engine shutdownTravel historyDetailed reports of the operationCustomization of geographical locations (perimeter)Real-time monitoringLive communicationPreventive Maintenance With the benefits that fleet management provides, access to a level of knowledge that was previously almost impossible is now attainable. Also, all this information can be available at all times since it can be hosted in the cloud. A fleet of connected vehicles not only collects information but also collects a multitude of data from abroad. Therefore, companies do not have to rely on external services that provide information on the state of traffic or road works. Personal vehicles report the variables in real-time, allowing for immediate recalculation of the routes. Having a vehicle equipped with connected sensors also improves the safety of the employee and the vehicle in the event of an accident and minimizes its impact on the company. The Internet of Things helps to act quickly in case of an accident and accesses a large amount of data to define damages and responsibilities. In addition, with all vehicles connected, companies can now optimize the operational cost of fleets. Thus, the large volume of data generated by a connected fleet is important for making decisions for the business. It should be noted that with IoT Fleet Management, analysis of data increases efficiency and optimizes resources, as well as improves cybersecurity levels to protect companies and their customers.
8x8 Brochure
Introducing 8x8 Video Meetings
8x8, Audio, ccaas, Clear, Collaboration, communications, Conference, Crystal, Free, Meetings, Secure, Standalone, ucaas, Video, Voice, Voip
Comcast Business eBook
Introducing Channel Express
CHANNEL EXPRESS: MAKING YOUR JOB EASIER Our new Comcast Business app was developed to give our Solutions Providers an easy and efficient way to organize messaging and sales materials specifically to your type of prospect…enhancing your selling success. Channel Express serves up the right ...
Cable, Comcast, Marketing
CHANNEL EXPRESS: MAKING YOUR JOB EASIEROur new Comcast Business app was developed to give our Solutions Providers an easy andefficient way to organize messaging and sales materials specifically to your type of prospect…enhancing your selling success.Channel Express serves up the right combination of assets that truly fit your customer persona, vertical market and product type, taking the guesswork out of your marketing. And you can easily access it from your desktop or mobile device.GET STARTED TODAY!Request access by visiting the registration link: http://client.channelrocket.com/#/register/comcast.Once your registration is approved, you can easily access the tool via your web browser or your Apple or Android device.
Convergia Article
IoT Solutions
Convergia CTO Tom Gilley is an exec with extensive success in connected product platforms (Internet of Things (IoT) / #M2M ), ubiquitous computing, mobile technologies, digital media and social computing, and continues to propel Convergia forward and ahead of the game in the IoT market. In his ...
connectivity, Internet Of Things, iot, IoT Solutions, m2m
Convergia CTO Tom Gilley is an exec with extensive success in connected product platforms (Internet of Things (IoT) / #M2M), ubiquitous computing, mobile technologies, digital media and social computing, and continues to propel Convergia forward and ahead of the game in the IoT market. In his article, he explains how #IoT solutions are gaining more prominence in the market with a forecast by 2025.
Convergia Article
IoT; A Limitless Connection
The Internet of Things (IoT), is a system that allows us to connect different devices using a net capable of transferring data. The IoT service it’s evolving very quickly. Innovations in wireless technologies are allowing a convergence between operative technology (OT) and information technology. ...
connectivity, CxC, CxCbyConvergia, Internet Of Things, iot
The Internet of Things (IoT), is a system that allows us to connect different devices using a net capable of transferring data.The IoT service it’s evolving very quickly. Innovations in wireless technologies are allowing a convergence between operative technology (OT) and information technology. The data generated by these devices can be analyzed with greater precision, allowing us to improve the future process. CONVERGIA’S IoT IoT depends largely on connectivity. Convergia, a leading connectivity company, has global cellular coverage for the proper functioning of the IoT service, thanks to its smart SIM card that has the following characteristics: Works with the biggest mobile phone operators in the world.Administration Portal; one Platform to do life cycle management; control, inspect, and order everything; and plan strategy all over the world.24/7/365 support by people for people.Connect your products through any 3G, 4G LTE, CAT-M and NB-IoT network.24/7/365 Support by people for people.It has more secure and private transfers through the use of an access point (APN) or a virtual private network (VPN)Flexibility and transparency through contracts according to your business and your needs.Local billing WHAT IS THE GREATEST BENEFIT OF IoT IN YOUR COMPANY? Implementing IoT service brings multiple benefits to a company. Being the largest is to obtain relevant information that contributes to the decision making the process and the inclusion of services that cover the needs of the client.We invite you to take a big step towards the present of IoT with Convergia. You will notice the difference when you take your company to another level of connectivity.
Windstream Enterprise White Paper
IP Office - How Effective Business Communications Drive Real Results
Today’s communications systems are designed with capabilities businesses can use to attract more customers, expand operations, streamline routine customer transactions and much more. This whitepaper looks at four key ways any growing business can benefit from IP‑based communications solutions, ...
IP OFFICE, White Paper
Today’s communications systems are designed with capabilities businesses can use to attract more customers, expand operations, streamline routine customer transactions and much more. This whitepaper looks at four key ways any growing business can benefit from IP‑based communications solutions, including taking advantage of built-in cost savings.
Lumen Technologies Data Sheet
IQ+ Financial Network
Finance, Financial, IQ+
Televergence Article
Is Modifying Your Contact Centers Operations Inevitable?
Call, Change, Contact Center, Operations, Toll-free, Voice
Televergence Article
Is Your Toll-Free Service Invoice Confusing?
Call Center, Invoice, Toll-free, Voice
Ecessa Case Study
Kimpton Hotels Case Study
Case Study, Hospitality, Networking, SD-WAN
Ecessa Case Study
Kimpton Hotels Case Study
Case Study, Hospitality, Networking, SD-WAN
Windstream Enterprise Brochure
LAN Services Brochure
LAN services enable strategic improvements to end-user experiences—for customers, guests, patients and employees—by non-intrusively observing and automatically analyzing behavior to increase customer satisfaction, grow revenue and reduce costs. LAN Services from Windstream Enterprise include: ...
Camera, Ip Camera, LAN Services, Switch, Wifi
LAN services enable strategic improvements to end-user experiences—for customers, guests, patients and employees—by non-intrusively observing and automatically analyzing behavior to increase customer satisfaction, grow revenue and reduce costs.LAN Services from Windstream Enterprise include:Cloud-Managed SwitchesSecure WiFi and AnalyticsIntelligent IP CamerasDownload this brochure to learn more!
Windstream Enterprise Brochure
LAN Services - Cameras Fact Sheet
As customer demands change and business needs grow—organizations must leverage all the tools available to gather the rich business intelligence they need. Powerful, intelligent IP cameras from Windstream Enterprise go beyond surveillance to provide your organization with detailed analytics for a ...
Camera, LAN Services, security
As customer demands change and business needs grow—organizations must leverage all the tools available to gather the rich business intelligence they need. Powerful, intelligent IP cameras from Windstream Enterprise go beyond surveillance to provide your organization with detailed analytics for a comprehensive view of customer behaviors to help drive business growth while protecting your business.
Windstream Enterprise Brochure
LAN Services - Meraki WiFi Fact Sheet
As the need for mobility grows in the workforce, employees require instant access throughout your business in order to communicate effectively and deliver a superior customer experience. Hard‑wired Internet access will no longer suffice. Cables and other controller‑based solutions are unable ...
LAN Services, Meraki, Wifi
As the need for mobility grows in the workforce, employees require instant access throughout your business in order to communicate effectively and deliver a superior customer experience. Hard‑wired Internet access will no longer suffice. Cables and other controller‑based solutions are unable to provide the flexibility, performance, visibility or control that a cloud‑managed WiFi can deliver.
Windstream Enterprise Brochure
LAN Services - Switches Fact Sheet
Reduce the burden on your IT staff so they can focus on mission-critical initiatives. Windstream Enterprise offers powerful, cloud-managed switches that are built from the ground up to be easy to deploy and manage. Leave the installation, monitoring and maintenance to us, while an intuitive ...
LAN Services, Switches
Reduce the burden on your IT staff so they can focus on mission-critical initiatives. Windstream Enterprise offers powerful, cloud-managed switches that are built from the ground up to be easy to deploy and manage. Leave the installation, monitoring and maintenance to us, while an intuitive online dashboard provides you with effective centralized management so you can focus your resources where they matter most
Granite Telecommunications eBook
Learn more about our Cell Phones and Tablets
POOL VARIOUS CARRIERS NATIONWIDE BYOD OR BUY NEW FROM GRANITE CONVERT EXISTING SERVICE OR ORDER NEW GRANITE’S MOBILE MANAGER FOR REPORTING
Cellphone, Tablets, Telecom, wireless
POOL VARIOUS CARRIERS NATIONWIDE BYOD OR BUY NEW FROM GRANITECONVERT EXISTING SERVICE OR ORDER NEWGRANITE’S MOBILE MANAGER FOR REPORTING 
Fusion Connect Partner Resource
Logo
Telesystem eBook
LSI, A Division of Telesystem, Teams Up with Corero to Reinforce Network Security
DDoS Attacks Cost Enterprise Customers $2.5 Million Each Attack
DDOS, Line Systems, LSI, network security, security, Telesystem
DDoS Attacks Cost Enterprise Customers $2.5 Million Each Attack
Telesystem eBook
LSI/Telesystem Press Release
Toledo, Ohio. – July 2, 2014 – Block Communications Inc. (“BCI”), a diversified media company and its subsidiary, Buck- eye Telesystem (“Telesystem”), a leader of Voice, Data and Cloud services in the Northwest Ohio/Southeast Michigan area today jointly announced that they have reached ...
LSI, Press Release, Telesystem
Toledo, Ohio. – July 2, 2014 – Block Communications Inc. (“BCI”), a diversified media company and its subsidiary, Buck- eye Telesystem (“Telesystem”), a leader of Voice, Data and Cloud services in the Northwest Ohio/Southeast Michigan area today jointly announced that they have reached a definitive agreement to acquire substantially all of the assets of Line Systems, Inc. (“LSI”), a full-service, integrated business communications provider in the Mid-Atlantic region, and certain of its affiliates. 
Lumen Technologies Data Sheet
Lumen CCS Network Queuing
CCS, Contact Center Solutions, Contact Center Support, Lumen, Network Queuing
Lumen Technologies Data Sheet
Lumen Company Overview
CenturyLink, Lumen, Technology
Lumen Technologies Data Sheet
Lumen Network Map
A map of Lumen fiber lines.
Lumen, Map
A map of Lumen fiber lines.
Lumen Technologies Data Sheet
Lumen Voice Complete
Voice
Lumen Technologies White Paper
Lumen: 5 Best Business Practices for VoIP Transitioning
Lumen, Voip, Whitepaper
Lumen Technologies Brochure
Lumen: Accelerating and Securing the Digital Experience
Digital, Lumen
Lumen Technologies White Paper
Lumen: Build a Hyper Connected Bank
Hyper Connected, Lumen
Lumen Technologies White Paper
Lumen: Global Trend Report
It, Lumen, Whitepaper
Lumen Technologies White Paper
Lumen: How Does a Multi-CDN Strategy Work for My Business
Cdn, Lumen
Lumen Technologies Brochure
Lumen: How Financial Services Firms Can Harness Disruptive Technologies
Finance, Financial Services, Lumen, Vertical
Lumen Technologies White Paper
Lumen: Leveraging IT Structure as a Service
It, Lumen
Lumen Technologies White Paper
Lumen: Manufacturing in the Digital Age
Lumen, Manufacturing
Convergia SPIFF
Make 10% Commission on project gross revenue
Led, LED Lighting, Led Lighting Solutions, LHLEDS, Lighting, Lighting Solutions
China Telecom eBook
Managed CPE / vCPE
With the help of our global partners, China Telecom builds and manages service platforms and delivers cost-effective, professionally managed ICT services to customers in key metro areas across 72 countries worldwide. Customers have successfully leveraged China Telecom Americas as a one-stop-shop, ...
Bare Metal, cisco, CPE, data centers, DCIM, Juniper, Managed CPE, Managed Equipment, Managed Firewall, Managed Router, Managed Security, Mobility, NetCare, security, ucaas, unified communications
With the help of our global partners, China Telecom builds and manages service platforms and delivers cost-effective, professionally managed ICT services to customers in key metro areas across 72 countries worldwide. Customers have successfully leveraged China Telecom Americas as a one-stop-shop, network and managed services provider to free up internal resources so that IT staff can devote skills and attention toward high priority, high value-added IT operations.
China Telecom eBook
Managed CPE / vCPE Battlecard
China Telecom Managed Customer Premises Equipment (CPE) and vCPE
Access Points, Bare Metal, Checkpoint, China, cisco, Controllers, Dell, equipment, Firewalls, Gateways, HP, Juniper, Managed CPE, Managed Router, routers, Servers, Switches, VCPE, Virtual Switch, Vswitch
China Telecom Managed Customer Premises Equipment (CPE) and vCPE
Lumen Technologies Data Sheet
Managed Enterprise with Cisco Meraki
Lumen, Managed Enterprise, MECM
Windstream Enterprise Brochure
Managed Network Security Brochure
Keep critical data and networks safe from a host of threats.
MNS, security
Keep critical data and networks safe from a host of threats.
Lumen Technologies Data Sheet
Managed Premises Firewall
Firewall, Managed Premises, security
Comcast Business and Masergy Partner Resource
Masergy + Fortinet: The Power of Partnership
Fortinet, Masergy
Comcast Business and Masergy SPIFF
Masergy - Better Together 1X SPIFF
Comcast Business and Masergy Case Study
Masergy Case Study - Allied Electronics
Case Study, Customer Success Story
Comcast Business and Masergy Promotion
Masergy Customer Promo: Managed EDR
Comcast Business and Masergy Product Literature
Masergy Managed CASB Product Sheet
CASB, Masergy, SD-WAN
Comcast Business and Masergy Case Study
Masergy SD-WAN Case Study - Entegris
Case Study, Entegris, Masergy, SD-WAN, Sdwan
GTT Webinar (Recorded)
MDR - Security Services and Selling in the Channel
Watch the recording here. The dramatic rise of cyberattacks and increased sophistication of the threats have led to compromise or breach to 93% of companies. The cost of keeping up with the evolving threat landscape is increasing, too. Cyberteams are stretched to the limit, many are ...
MDR, security
Watch the recording here.The dramatic rise of cyberattacks and increased sophistication of the threats have led to compromise or breach to 93% of companies. The cost of keeping up with the evolving threat landscape is increasing, too. Cyberteams are stretched to the limit, many are understaffed, or trained workers with the skills needed are simply in short supply or not available at all to the organizations that need them. Discover MDR- services and processes to address this chronic and dangerous situation with a combination of high technology tools, 24/7 service and proven processes that will help protect your company without increasing the cost of acquiring staff.
Granite Telecommunications Video
Meet the Granite Channels Regional team!
The Granite Team Granite Channels teammates are nationwide and ready to help you today! Meet our Regional Channel Managers virtually and connect with them to learn more about how Granite can help your client's telecom needs.
Granite
The Granite TeamGranite Channels teammates are nationwide and ready to help you today! Meet our Regional Channel Managers virtually and connect with them to learn more about how Granite can help your client's telecom needs.
Granite Telecommunications Account Management
Meet the Granite Team:Thomas Cheney
ChannelManager, Connecticut, GraniteChannels, GrowWithGranite, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
Convergia Article
Microsoft Azure and the Benefits that it rings to your company
What is Microsoft Azure? Azure it’s an collection of services in the cloud , that appears as a response to the business systems in the private clouds, allowing to create, develop, implement and manage applications through a data centers global network. Being a public cloud with data ...
Azure, Business Continuity, connectivity, iot, Microsoft, Microsoft Azure
What is Microsoft Azure? Azure it’s an collection of services in the cloud, that appears as a response to the business systems in the private clouds, allowing to create, develop, implement and manage applications through a data centers global network. Being a public cloud with data centers around the world, anyone with an Internet connection can use it. But only those with the necessary credentials will be able to access to the Azure portal, where a series of services are generated, developed and used. How does it work? Azure uses ‘virtualization’ when creating a virtual computing environment that typically hosts operating systems, hardware versions and different devices. Thus, organizations can have multiple virtual machines and services that interact independently while sharing resources. Virtualization is divided into four main categories: Desktop virtualizationNetSoftwareStorage This technology expands on a large scale in Microsoft data centers around the world, improving scalability and workloads. At the same time, it greatly facilitates the implementation of services, by simply selecting the region of the datacenters and choosing the type of service and its characteristics. Which are the benefits of Azure? Numerous infrastructures and platforms available: Azure offers a wide variety of Infrastructures as a Service (IaaS), such as storage, networks, virtual machines, among others. Also, various Platforms as a Service (PaaS), such as CMS, ERPs, SQL, backend for mobile applications, among others. In addition, they are compatible with all types of technologies: iOS, Android, Linux, Oracle, and many more.Cost reduction: Azure adapts to the needs of your company, charging only the products you are using. In this way, it reduces the need to pay for inefficient resources, guaranteeing significant savings in consumption and maintenance of the service.Security: The data centers used by Azure apply the highest security standards today, ensuring their users full protection of their data, applications and infrastructure against possible threats.Reliability: The backups made by Azure ensure that your information is highly protected, preventing the loss of valuable information and facilitating disaster recovery with your backup or disaster recovery solution.Speed: With Azure, huge amounts of computing resources can be stored in minutes, allowing environments to be configured and codes published quickly. In this way, the speed of deployment, operation and scalability are optimized.Global coverage: By having data centers in more regions than any other cloud provider, Azure offers the global reach that is vital for many businesses and organizations today. This level of scope allows IT resources to be scaled, being able to be supplied from specific geographic locations if necessary.Productivity: With almost unlimited computing resources in the cloud, Azure efficiently takes care of the maintenance and technical support of data centers; allowing IT teams to dedicate their time to other objectives relevant to your company. Cloud providers are regularly updated with state-of-the-art hardware, which simplify the development and administration of applications. Learn more about how to protect your company’s vital information with the Azure solution offered by Convergia, clic here.
Convergia Article
Microsoft Teams
What is Microsoft Teams? In 2017, Microsoft announced that its new Microsoft Teams application would eventually replace Skype for Business as the central communication and collaboration tool for Office 365 organizations. Since then, Microsoft has been reaching the parity of features and functions ...
Microsoft, Microsoft Teams, Skype, Skype Business
What is Microsoft Teams? In 2017, Microsoft announced that its new Microsoft Teams application would eventually replace Skype for Business as the central communication and collaboration tool for Office 365 organizations. Since then, Microsoft has been reaching the parity of features and functions between both platforms, thus achieving a progressive migration of users. Microsoft recently announced that Skype for Business will be officially withdrawn on July 31, 2021 and, although existing users will be able to continue using the platform in a normal way, new Office 365 users will be directly incorporated into Teams. Both applications serve to optimize communication within companies, but Microsoft has been paying full attention to Teams, being the focus of all the company’s new technological developments. What’s new in Microsoft Teams? The Microsoft Teams communication solution expands and enhances the qualities of Skype for Business, integrating new and better communication capabilities that allow companies to organize and collaborate optimally with the use of Artificial Intelligence, machine learning, advanced analytics, cognitive and collaborative services . Teams is emerging as a vital application for an organization that seeks to establish efficient communication among all its employees. Some of these new features are: Meetings of up to 250 participants.Recording meetings in the cloud.Private group chatsMentions to get a user’s attention.Data loss prevention.Agility in navigation thanks to commands.Easy access to other applications, documents and websites that are used frequently.Ability to chat with other companies and contacts outside the work team. The company continues to work on continuing to integrate other functions into Teams that drive innovation, increase employee productivity and improve collaboration within work teams. This is why today thousands of organizations have already migrated from Skype for Business to Microsoft Teams, and many others are in the process of implementing it. Convergia has already implemented a platform that allows our customers to enjoy a full unified communications solution with Microsoft Teams. Using our PanAmerican telecommunications infrastructure and the flexibility that Microsoft Teams provides to connect to digital telephony systems, we have designed Convergia Cloud Voice for Microsoft Teams that allows our customers to receive and make phone calls directly from Teams to any number. Learn more about our Cloud Voice solution for Microsoft Teams and the benefits it has for your company, click here.
Convergia Article
Microsoft Teams, keyboard shortcuts to make your job easier
For many users, using keyboard shortcuts on different platforms allows them to work more efficiently. And like any good productivity tools, Microsoft Teams has keyboard shortcuts that will help you take advantage of its functions more directly. Thus, memorizing a few keyboard shortcuts, ...
cloud, Keyboard, Microsoft, Microsoft Teams, Shortcuts, Teams, Voice
For many users, using keyboard shortcuts on different platforms allows them to work more efficiently. And like any good productivity tools, Microsoft Teams has keyboard shortcuts that will help you take advantage of its functions more directly. Thus, memorizing a few keyboard shortcuts, which will result in faster management of Microsoft Teams tasks, such as searching for information, starting a new conversation, entering each section of the application, sending or answering a message thread, and making an audio or video call. You may also like:5 Tips To Make The Most Of Convergia Cloud Voice Teams All of the hotkeys below are for the Teams desktop app on Windows (in all versions) and for teams on MAC. WINDOWS: QUICK ACCESS KEYS ON TEAMS General Show hotkeys: Ctrl + Search: Ctrl + E Go to: Ctrl + G Start new chat: Ctrl + N Open help: F1Zoom in: Ctrl+ Zoom out: Ctrl – Navigation Open activity: Ctrl + 1 Open chat: Ctrl+ 2 Open teams: Ctrl + 3 Open calendar: Ctrl+ 4 Open calls: Ctrl + 5 Open files: Ctrl+ 6 Move selected team up: Ctrl + Shift + Up Move selected team down: Ctrl + Shift + Down Messaging Go to compose: Ctrl + Shift + X Send (in the expanded composition box): Ctrl + Enter Attach: Ctrl + O Insert Return: Shift + Enter Important brand: Ctrl + Shift + I Meetings and calls Accept video call: Ctrl + Shift + A Accept audio call: Ctrl + Shift + S Reject call: Ctrl + Shift + D Start audio call: Ctrl + Shift + C Start video call: Ctrl + Shift + U Mute: Ctrl+ Shift + M Toggle video: Ctrl + Shift + O Toggle full screen: Ctrl + Shift + F Go to the sharing toolbar: Ctrl + Shift + Space MAC: QUICK ACCESS KEYS IN TEAMS General Show hotkeys: Cmd + Search: Cmd + E Go to: Cmd + G Open help: F1Zoom in: Cmd+ Zoom out: Cmd – Return to default zoom: Cmd + 0 Navigation Open activity: Cmd + 1 Open chat: Cmd+ 2 Open teams: Cmd + 3 Open calendar: Cmd+ 4 Open calls: Cmd + 5 Open files: Cmd+ 6 Move selected team up: Cmd + Shift + Up Move selected team down: Cmd + Shift + Down Messaging Go to Compose: Cmd + Shift + X Send: Cmd + Enter Attach: Cmd + O Insert Return: Shift + Enter Meetings andcalls Accept video call: Cmd + Shift + A Accept audio call: Cmd + Shift + S Reject call: Cmd + Shift + D Start audio call: Cmd + Shift + C Start video call: Cmd + Shift + U Mute: Cmd+ Shift + M Toggle video: Cmd + Shift + O Toggle full screen: Cmd + Shift + F Go to the toolbar to share: Cmd + Shift + Space These are some of the most notable shortcuts that will help you work with greater efficiency and productivity on the MicrosoftTeams collaborative platform. If you want more information and help about our solution, our specialists will advise and support you in everything you need, click here.
8x8 Data Sheet
Modern Communications for K-12 Schools
IT leaders continue to struggle with outdated, unreliable communications systems that take precious IT time to maintain. These systems may also lack the capabilities to deliver the collaboration and engagement needed to drive targeted educational outcomes. Learn how transitioning to an 8x8 ...
ccaas, Chat, cloud, cloud communications, Contact Center, Education, K-12, K12, Modern Classroom, ucaas, unified communications, Verticals, Video, Voice, Voip
IT leaders continue to struggle with outdated, unreliable communications systems that take precious IT time to maintain. These systems may also lack the capabilities to deliver the collaboration and engagement needed to drive targeted educational outcomes.Learn how transitioning to an 8x8 cloud-based communications platform in K-12 settings provides the right tools, to deliver the right information, to the right people, at the right time.
8x8 Data Sheet
Modern Communications for Modern Education
It’s no secret that universities and colleges are working to make higher education more affordable. As IT leaders investigate ways to lower costs and improve service, the communications system is often overlooked. Many institutions have a variety of aging systems that lack capacity and ...
8x8, ccaas, Chat, cloud, cloud communications, Contact Center, Education, Higher Ed, Higher Education, messaging, ucaas, unified communications, Video, Video Conferencing, Voice, Voip
It’s no secret that universities and colleges are working to make higher education more affordable. As IT leaders investigate ways to lower costs and improve service, the communications system is often overlooked. Many institutions have a variety of aging systems that lack capacity and flexibility to keep up with rapidly changing and varied needs and don’t provide the required level of reliability or increasingly tax-limited IT resources to keep them working. Learn how transitioning to an 8x8 cloud-based communications platform in higher education settings provides lower costs, improved service and the ability to enhance collaboration.
Granite Telecommunications eBook
More than just POTS....
Analog, broadband, Network Integration, Pots, Sdwan, Structured Cabling, Telecom, telecommunications, Voip
Convergia Case Study
Moura Group
connectivity, data, Networking, security
Insights Article
Moving to the Cloud: What Small Businesses Should Know
From the article: "The benefits of cloud computing for smaller organizations are clear. One is financial: Moving workloads from an on-premises data center to the cloud means shifting that portion of your IT spending from capital expenditures to operational expenditures. The lower up-front ...
cloud, Small Businesses, Tech Trends
From the article:"The benefits of cloud computing for smaller organizations are clear. One is financial: Moving workloads from an on-premises data center to the cloud means shifting that portion of your IT spending from capital expenditures to operational expenditures. The lower up-front investment for OPEX, as well as the cost certainty of subscription pricing models, are advantages for cash-flow conscious SMBs."This article gives five keys to cloud strategy for small businesses. 
China Telecom eBook
MPLS VPN
China Telecom's MPLS VPN services are the ultimate cost-effective solutions for business communication needs, offering the security, reliability, capacity and coverage you need. Running on China Telecom's next generation CN2 IPv6-capable backbone network, our MPLS-optimized architecture is built to ...
Dia, Global, Internet, MPLS VPN
China Telecom's MPLS VPN services are the ultimate cost-effective solutions for business communication needs, offering the security, reliability, capacity and coverage you need. Running on China Telecom's next generation CN2 IPv6-capable backbone network, our MPLS-optimized architecture is built to meet the demands of globally distributed, Internet-based, mission-critical application. 
China Telecom eBook
MPLS VPN Battlecard
China Telecom MPLS VPN Battlecard
China, Global MPLS, mpls, MPLS VPN
China Telecom MPLS VPN Battlecard
China Telecom eBook
Netcare (Network Monitoring) Battlecard
China Telecom Netcare / Network Monitoring Battlecard
China, NetCare, Network Monitoring, Network Monitoring China
China Telecom Netcare / Network Monitoring Battlecard
Lumen Technologies Data Sheet
Network Storage
cloud, Edge, Edge Solutions, Network Storage, Storage
GTT Case Study
Network Upgrade Enhances Diner Experience
With over 450 locations, the company wanted to ensure its business-critical IT systems would perform uninterrupted across all of its sites. It needed to modernize and upgrade connectivity across its entire footprint. GTT helped transform the restaurant's network, providing fast, reliable access to ...
connectivity, Internet, network
With over 450 locations, the company wanted to ensure its business-critical IT systems would perform uninterrupted across all of its sites. It needed to modernize and upgrade connectivity across its entire footprint. GTT helped transform the restaurant's network, providing fast, reliable access to business operating systems.
QTS Data Centers Video
New Hillsboro Oregon Data Center
data center, Oregon, QTS
Lumen Technologies SPIFF
New Logo
Incentive Period: April 1 - June 30, 2023
Incentive Period: April 1 - June 30, 2023
PGi Partners Article
New Operator Assist Features for your Customers
Events Portal, GlobalMeet, Operator Assisted, PGi
QTS Data Centers Data Sheet
NEW QTS Netherlands Facility
Amsterdam, Netherlands, QTS Data Center
Granite Telecommunications Video
Noth America's Choice for SD-WAN
Granite, SD-WAN, Sdwan, Telecommuncations, wan
Windstream Enterprise Brochure
OfficeSuite Contact Center Services
Contact Center, OfficeSuite
Windstream Enterprise Brochure
OfficeSuite Extension Call Recording Fact Sheet
OfficeSuite®Extension Call Recording is a user-friendly recording solution that enables you to record inbound and outbound calls of your choice. This innovative product centralizes extension call recording functions across multiple locations, including various branch offices and remote agents’ ...
Extension Call Recording, OfficeSuite
OfficeSuite®Extension Call Recording is a user-friendly recording solution that enables you to record inbound and outbound calls of your choice. This innovative product centralizes extension call recording functions across multiple locations, including various branch offices and remote agents’ sites. This valuable service can be used for training, quality control, documenting customer calls, compliance, satisfying business requirements and much more.
Windstream Enterprise Brochure
OfficeSuite HD Meeting Fact Sheet
The business world is constantly evolving; workforces are more distributed and people are more mobile than ever. Having a reliable virtual meeting space that connects colleagues, clients and partners easily and efficiently is critical to business success. Download this fact sheet to learn more.
conferencing, HD Meeting, OfficeSuite, Remote, Video Conference, Virtual, Web Conference, Work From Home
The business world is constantly evolving; workforces are more distributed and people are more mobile than ever. Having a reliable virtual meeting space that connects colleagues, clients and partners easily and efficiently is critical to business success. Download this fact sheet to learn more.
Windstream Enterprise Data Sheet
OfficeSuite Partner Demo Program
The OfficeSuite UC Partner Demo Program offers channel partners an easy and interactive way to demonstrate OfficeSuite UC to their prospective customers, as well as familiarize their sales representatives with the platform, increasing their overall confidence when selling the solution. See flyer or ...
Demo, OfficeSuite
The OfficeSuite UC Partner Demo Program offers channel partners an easy and interactive way to demonstrate OfficeSuite UC to their prospective customers, as well as familiarize their sales representatives with the platform, increasing their overall confidence when selling the solution. See flyer or contact your channel manager for more details!
Windstream Enterprise Brochure
OfficeSuite Seat Type comparison fact sheet
Introducing all new seat types for OfficeSuite. Choose from Basic, Standard, or Enhanced seats based on the features your customers need. Best of all, you can mix and match any of the following seat types to tailor your service to your unique user work styles while optimizing your budget! ...
OfficeSuite, Seat, Tier, uc
Introducing all new seat types for OfficeSuite. Choose from Basic, Standard, or Enhanced seats based on the features your customers need.  Best of all, you can mix and match any of the following seat types to tailor your service to your unique user work styles while optimizing your budget! Download this brochure to see a comparison of what features are included in each seat type.
Windstream Enterprise Brochure
OfficeSuite SMS Fact Sheet
There are a variety of ways that customers can interact with your business including social networking, email and phone calls. But many businesses are unable to connect with customers instantly, in the way that many of today’s consumers would prefer – text message. With SMS Text Messaging for ...
OfficeSuite, sms
There are a variety of ways that customers can interact with your business including social networking, email and phone calls. But many businesses are unable to connect with customers instantly, in the way that many of today’s consumers would prefer – text message. With SMS Text Messaging for OfficeSuite UC®, you can instantly connect with your customers via text message without sharing your personal mobile number or using your personal data.
Windstream Enterprise Brochure
OfficeSuite UC Brochure
Why OfficeSuite UC? Comprehensive services: OfficeSuite UC provides a complete portfolio of cloud‑based voice, collaboration and contact center solutions. Quality and control: Windstream is unique in that we provide both unified communications and network services which means we can not ...
cloud communications, Gartner, OfficeSuite, uc
Why OfficeSuite UC? Comprehensive services: OfficeSuite UC provides a complete portfolio of cloud‑based voice, collaboration and contact center solutions. Quality and control: Windstream is unique in that we provide both unified communications and network services which means we can not only measure quality we can guarantee it with our advanced suite of SD‑WAN and network services. User experience: Our award‑winning customer portal and applications make it easy for administrators and end users to manage communications. Security and compliance: No information or data is stored on vulnerable local servers. Our databases are stored on secure servers in our cloud infrastructure—all protected by industry‑standard firewalls, in a hosted carrier‑grade data centers with strong security controls and compliance audits to make sure your data is protected. View or download this OfficeSuite brochure to learn more!
Windstream Enterprise User Guide
OfficeSuite UC Extension Add-On Services Admin Guide
Admin guide for OfficeSuite® Extension Add-On Services - Call Recording and Monitoring
Admin Guide, Call Extension, OfficeSuite
Admin guide for OfficeSuite® Extension Add-On Services - Call Recording and Monitoring
Windstream Enterprise Brochure
OfficeSuite UC Fax Fact Sheet
OfficeSuite® Fax is a revolutionary online faxing service that allows your employees to send and receive faxes directly from their email and through a secure online portal, WE Connect,without the need for hardware, so±ware or phone lines. Faxes can be sent and received anywhere, from any device ...
Fax, OfficeSuite, uc, ucaas
OfficeSuite® Fax is a revolutionary online faxing service that allows your employees to send and receive faxes directly from their email and through a secure online portal, WE Connect,without the need for hardware, so±ware or phone lines. Faxes can be sent and received anywhere, from any device and are stored securely in the cloud for future use
Windstream Enterprise Brochure
OfficeSuite UC for Slack Fact Sheet
Empower your employees with the ultimate communications and collaboration platform by combining the world-class unified communications capabilities of OfficeSuite UC®with Slack’s industry-leading team collaboration tools
OfficeSuite, Slack, uc
Empower your employees with the ultimate communications and collaboration platform by combining the world-class unified communications capabilities of OfficeSuite UC®with Slack’s industry-leading team collaboration tools
Windstream Enterprise Promotion
OfficeSuite UC Promo Flyer
Get up to 5 months FREE of OfficeSuite UC. Download brochure for more information.
OfficeSuite, Promo
Get up to 5 months FREE of OfficeSuite UC. Download brochure for more information.
Windstream Enterprise Promotion
OfficeSuite UC with SD-WAN Promo Flyer
Get up to 5 months FREE of OfficeSuite UC with SD-WAN. Download brochure for more information.
OfficeSuite, Promo, SD-WAN
Get up to 5 months FREE of OfficeSuite UC with SD-WAN. Download brochure for more information.
Windstream Enterprise eBook
OfficeSuite UC: Business Continuity Fact Sheet
Avoid disasters and keep the lines of communication open with OfficeSuite UC. Unlike other systems, OfficeSuite UC features are in the cloud, not in servers in your IT closet or in the phones themselves. This enables your customer's employees to access features and make updates at any time to ...
Continuity, OfficeSuite, uc, ucaas
Avoid disasters and keep the lines of communication open with OfficeSuite UC. Unlike other systems, OfficeSuite UC features are in the cloud, not in servers in your IT closet or in the phones themselves. This enables your customer's employees to access features and make updates at any time to ensure business continuity, no matter what.Download this fact sheet to learn more.
Windstream Enterprise Brochure
OfficeSuite with SD-WAN
Taking cloud-based unified communications to a new optimized level of performance.
OfficeSuite, SD-WAN, uc
Taking cloud-based unified communications to a new optimized level of performance.
Lumen Technologies Promotion
On-Net Advantage Promotion
Lumen, Networking, Promotion
Insights Article
On-Premise Phone Systems vs. Hosted Phone Systems
From the article: "In our industry we run into the question of “Do I use a hosted phone system or an on premise phone system?” on a daily basis." This article will help you understand the solution to the question above. It will also help you understand how it boils down to company ...
cloud, hosted, On-premise, phone, System, Technology
From the article: "In our industry we run into the question of “Do I use a hosted phone system or an on premise phone system?” on a daily basis." This article will help you understand the solution to the question above. It will also help you understand how it boils down to company culture and partnership.
Broadsmart. An Ooma Company Account Management
Ooma Channel Team Territory Map and Escalation
Escalation
Broadsmart. An Ooma Company SPIFF
Ooma Enterprise (Broadsmart) – Q4 Promo Overview
Promo
Ooma Partner Resource
Ooma Enterprise Logo
Ooma
Ooma Partner Resource
Ooma Logo (Black)
Ooma
Ooma Partner Resource
Ooma Logo (White)
Ooma
Ooma Partner Resource
Ooma Office Logo
Logo, Ooma
Ooma Brochure
Ooma Office Trifold Brochure
Trifold Brochure on Ooma Office Service, Features and Pricing. Includes competitive pricing and Ooma accolades.
Brochure, Business, Ooma, Smb, Trifold
Trifold Brochure on Ooma Office Service, Features and Pricing.  Includes competitive pricing and Ooma accolades.  
Broadsmart. An Ooma Company SPIFF
Ooma – Tech Source Q4 Promotional Announcement
Spiff
Convergia Video
Optimize Communications with CxC SIM
connectivity, CxC, Internet Of Things, iot, Sim, SIM Card
PGi Partners User Guide
Ordering Customized Collateral
Customized Collateral, PGI Partners, Vendors
Ecessa Case Study
Oxfam America Case Study
Case Study, Networking, SD-WAN
Windstream Enterprise eBook
Partner Customer Advocate Support Fact Sheet
Windstream Enterprise partner customer advocate support is comprised of experienced advocates dedicated to individual accounts. This customer advocate team and our partners provide products and services to over 32,000 customer accounts B at over 89,000 customer locations C. With 33% A of ...
Account Management, Contact, Partner Support, Windstream Enterprise
Windstream Enterprise partner customer advocate support is comprised of experienced advocates dedicated to individual accounts.  This customer advocate team and our partners provide products and services to over 32,000 customer accounts B at over89,000 customer locations C. With 33% A of Windstream Enterprise’s monthly recurring revenue driven by our partner community, Windstream Enterprise is 100% dedicated to the continued positive experience of both our customers and partners. This dedication is the reason why the Windstream Enterprise partner customer advocate support team has our most experienced and effective advocates. Learn more by downloading our Partner Customer Advocate Support fact sheet
GTT Data Sheet
Partners Win with GTT
broadband, cloud services, Dia, GTT, Ip Transit, managed services, mpls, SASE, SD-WAN, Tier 1, Voice, VPLS
Convergia Case Study
Patagonland
cloud, hosted pbx, HPBX, Voice
PGi Partners Article
PGi Appoints Rick Mace as CEO
PGi, Press Release, Rick Mace
PGi Partners User Guide
PGi Email Prospecting Templates
PGi Email, Prospecting Template
Insights Article
Phone Systems are Moving into the Cloud to the Benefit of Insurance Agencies
From the article: "Walk into an insurance agency and you’re sure to hear the din of phones. While digital tools are becoming the communication of choice for some customers, many still rely on the phone to get in touch with their agent, and vice versa. Installing a phone system can nonetheless ...
Agencies, cloud, Insurance, phone, Systems, Technology
From the article: "Walk into an insurance agency and you’re sure to hear the din of phones. While digital tools are becoming the communication of choice for some customers, many still rely on the phone to get in touch with their agent, and vice versa. Installing a phone system can nonetheless be a hassle for agency owners since there’s tons of hardware involved in implementing phones at every desk across an agency." This article explains the simplicity of cloud-based phone systems, and how it benefits the insurance industry.
Comcast Business and Masergy Product Literature
Pitch Deck: Masergy SD-WAN and UCaaS combo
Granite Telecommunications Video
Pivoting in the Pandemic, How to Help Customers Through COVID-19 (InCompas 2020)
Channels, Customers, Granite
GTT Webinar (Recorded)
Positioning EtherVision as a Diffentiator for a Better Client Experience
Watch the replay EtherVision is GTT’s client facing web portal with a comprehensive view into your GTT services. Using EtherVision, clients can view and track the progress of orders, view and pay bills, see a real time monitoring view of sites, offers end-to-end support for ticket management. ...
Watch the replay EtherVision is GTT’s client facing web portal with a comprehensive view into your GTT services. Using EtherVision, clients can view and track the progress of orders, view and pay bills, see a real time monitoring view of sites, offers end-to-end support for ticket management. For SD-WAN customers, EtherVision can manage all SD-WAN business policies from a single pane of glass with on-demand scaling and bandwidth allocation. EtherVision performance metrics and reports on all your services are at your fingertips, housed in a dashboard that is configured based on your preferences. GTT is the only provider to provide EtherVision to every customer and takes great care to facilitate its use as the best way to work with your GTT team. This webinar will examine how EtherVision is a unique differentiator for GTT and how it will help you sell more. Discover how Ether Vision adds value to every service and drives revenue for agents. ether Vision is the ideal support vehicle and enhances centralized monitoring and management for all GTT services.
Windstream Enterprise Product Literature
Positioning Windstream Enterprise
Partner with the channel program that has earned its place as the leading provider for SD-WAN, proudly stands as Avaya’s innovation partner of the year. View this succinct yet comprehensive overview of advantages Windstream Enterprise offers as well as our total solution portfolio to learn more.
Advantages, Positioning, Solutions, Windstream
Partner with the channel program that has earned its place as the leading provider for SD-WAN, proudly stands as Avaya’s innovation partner of the year.View this succinct yet comprehensive overview of advantages Windstream Enterprise offers as well as our total solution portfolio to learn more.
Fusion Connect Update
POTS Replacement Solutions
Convergia Case Study
Precision agriculture applied in avocado crops located in The Caral Estate
Precision agriculture applied in avocado crops located in The Caral Estate The use of sensors connected wirelessly to the cloud allows cost savings in avocado plantations located in Supe, Barranca (Peru). An Internet of Things (IoT)-based solution was deployed in avocado fields to develop ...
Agriculture, Crops, Internet Of Things, iot, LoRaWAN, Sensors, Sim, SIM Connectivity, Smart Agriculture, Smart Sensors, wireless, Wireless Connectivity
Precision agriculture applied in avocado crops located in The Caral EstateThe use of sensors connected wirelessly to the cloud allows cost savings in avocado plantations located in Supe, Barranca (Peru).An Internet of Things (IoT)-based solution was deployed in avocado fields to develop precision agriculture. This system allows agricultural producers to obtain data to better control crop growth, prevent losses caused by adverse weather conditions or infectious pests, and thus facilitate the return on investment.The Avocado plantations are in the initial growth phase and will take 3 years to fully cultivate. During this time, Fundo Caral aims to remotely monitor the humidity, temperature, conductivity, and soil pH every 20 minutes.Obtaining this data will provide crucial information for decision-making in water resource management (water consumption) and fertilizer usage. This data is stored on a cloud platform and plays a pivotal role in ensuring efficient resource management.Technological solutionThe communications protocol used is called LoRaWAN, and allows the installed sensors to consume little energy, with a battery life of 5 to 10 years (depending on the interval of sending readings).Convergia’s solution also increased communication coverage in the open field, with 10 km between the devices and gateway. The gateway requires a backhaul communication to the internet via Ethernet, Wi-Fi, or in this case, by a mobile network (2G/3G/4G). For this project, Convergia’s CxC SIM was used as a mobile network, which provides data packages designed for IoT applications.The sensors were installed at different depths (20, 40 and 60 cm) to measure humidity, starting from a point close to the surface to below the root of the crops.Market PartnerThis project was carried out by our Market Partner, Zeit, a software development company with more than 7 years of experience in the market.About Zeit:Since 2015, ZEIT PERU has been committed to efficiently offering consulting services in Information Technology (Cloud computing, Artificial Intelligence, Data Analytics, Robotic Process Automation, IT Infrastructure), software development, marketing of Microsoft licenses and Outsourcing IT personnel.Zeit Peru continues this through innovative technology and qualified personnel with extensive experience in delivering services and solutions to clients from different industries. The support of our alliances with the best technology brands worldwide allows Zeit Peru to focus on the continuous improvement of their processes and meeting applicable regulatory requirements.
Windstream Enterprise eBook
Prepping for the Oncoming Wave of SD-WANS
Sdwan
Convergia Article
Problems with your internet connection? How does your Router work?
Routers, as with other network devices, are always in a constant process of refinement. This is necessary to satisfy the growing needs of the market, seeing as the Home Office is increasingly essential for business continuity. When there is a bad connection to the network, it’s attributed to ...
backup, connectivity, CxC Router, Failover, iot, router
Routers, as with other network devices, are always in a constant process of refinement. This is necessary to satisfy the growing needs of the market, seeing as the Home Office is increasingly essential for business continuity. When there is a bad connection to the network, it’s attributed to the service provider, but rarely importance is placed on the router that transmits the internet connection. This is especially relevant in companies and even homes that involve a greater number of connections, which results in more demand for these devices. To resolve these problems, at Convergia, we have developed the CxC Router that protects your connectivity 24/7/365, resulting in a stable, dedicated connection. You may also like: The Future Of Networking With SD-WAN Convergia’s CxC RouterWhat is it?The router is a device that can be used to share the internet connectivity through cable, ADSL or WiFi with other computers. It also provides firewall protection, controls the quality of service and various other tasks, mainly in the field of security.Convergia CxC Router gives your business a highly reliable wireless failover solution. Failovers allow you to switch to a much more stable and secure connection, activated when the primary link fails. Without a secure connection, there is a loss of productivity and a rapid increase in unexpected and unnecessary costs.Why use Convergia CxC Router for your wireless internet backup?No hardware purchases, low monthly fee: We provide internet connectivity through our multi-operator SIM card. We negotiate with the operator so that you do not have to, and we offer billing in your local currency.Integration of Services managed by APIDual Sim – Multi-secure Network: Our Smart CxC SIM will select the best quality and most secure network with the ability to switch to another network for better connection quality.4G LTE Multi-Operator SIM with high data capacity: It works on the best cellular operators around the world. Connect your products on any 2G, 3G, 4G LTE, NB-IoT and LTE-M networks.Remote Cloud Management: A direct administration platform for management controlSecure custom coverage: We have coverage anywhere anytime you need it. Rest assured, knowing that Convergia’s CxC Router solution powered by CxC SIM will significantly improve your local wireless and backup network, resulting in a stable and dedicated highly secure connection. Do you want to integrate the CxC Router solution into your business? We can help you increase productivity by improving internet connectivity and security within your organization. Find out more here
Comcast Business and Masergy Product Literature
Product Sheet - Masergy Managed EDR
Detection, Edr, Endpoint, Masergy, Response
Comcast Business and Masergy Product Literature
Product Sheet - Masergy Performance Edge for Managed SD-WAN
Managed, Masergy, Performance, Performance Edge, SD-WAN
Comcast Business and Masergy Product Literature
Product Sheet - Masergy SASE Solutions
Masergy, SASE
Comcast Business and Masergy Product Literature
Product Sheet- Masergy Managed SD-WAN with Threat Monitoring Response
SD-WAN, Threat Monitoring, TMR
Windstream Enterprise Brochure
Protect Against DDoS Attacks with Windstream
DDoS attacks are a constant, costly, debilitating and increasingly pervasive threat. The Windstream DDoS Mitigation Service offers a comprehensive, cost-effective solution.
DDOS, security
DDoS attacks are a constant, costly, debilitating and increasingly pervasive threat. The Windstream DDoS Mitigation Service offers a comprehensive, cost-effective solution. 
Ecessa White Paper
Proving the value of SD-WAN: Customer Proof-of-Concept Data
Technology report features graphs of network performance improvement during a customer SD-WAN deployment.
SD-WAN
Technology report features graphs of network performance improvement during a customer SD-WAN deployment. 
Ecessa Article
Proving the value of SD-WAN: Customer Proof-of-Concept Data
Technology report features graphs of network performance improvement during a customer SD-WAN deployment.
SD-WAN
Technology report features graphs of network performance improvement during a customer SD-WAN deployment.
Fusion Connect SPIFF
Q1 2024 CCaaS SPIFF
Fusion Connect SPIFF
Q1'2024 UCaaS SPIFF
Convergia SPIFF
Q4_Backpocket Offers
cloud, connectivity, iot, Multicloud, Pan-America, Primary Backup, security, Voice, vpn, wireless, Wireless Backup, wireline
QTS Data Centers Data Sheet
QTS Ashburn facility data sheet
QTS Ashburn Facility
QTS Data Centers Data Sheet
QTS Atlanta Metro data sheet
QTS Atlanta Metro Facility
QTS Data Centers Brochure
QTS Chicago facility data sheet
QTS Chicago Facility
QTS Data Centers Data Sheet
QTS Ft Worth facility data sheet
QTS Ft Worth Facility
QTS Data Centers Data Sheet
QTS Irving facility data sheet
QTS Irving Facility
QTS Data Centers Brochure
QTS Managed AWS
QTS Managed AWS
QTS Data Centers Data Sheet
QTS Miami facility data sheet
QTS Miami Facility
QTS Data Centers Case Study
QTS Partner Win Wire
Disaster Recover, Partner Sourced
QTS Data Centers Data Sheet
QTS Phoenix 2 facility data sheet
QTS Phoenix Facility
QTS Data Centers Data Sheet
QTS Piscataway facility data sheet
QTS Piscataway Facility
QTS Data Centers Data Sheet
QTS Richmond facility data sheet
QTS Richmond Facility
QTS Data Centers Battle Card
QTS sales battlecard
Colocation, connectivity, data center, hybrid it, hyperscale, NPS, QTS, SDP, Switchboard
QTS Data Centers Data Sheet
QTS Santa Clara facility data sheet
QTS Santa Clara Facility
QTS Data Centers Data Sheet
QTS SDP
Service Delivery Platform
QTS Data Centers eBook
QTS SDP
https://indd.adobe.com/embed/1...
connectivity, QTS, SDP
https://indd.adobe.com/embed/1...
QTS Data Centers Video
QTS Service Delivery Platform
QTS, SDP, Service Delivery Platform
QTS Data Centers Data Sheet
QTS Sustainability
Eco-friendly Data Centers
QTS Data Centers Data Sheet
QTS Suwanee facility data sheet
QTS Suwanee Facility
QTS Data Centers Data Sheet
QTS Switchboard
connectivity